The room was nice. We stayed 5 days and the trash piled up. The standard of service since Covid 19 has never gone back up. It's like staying in a hostel. The was no microwave in the room. There was no vending machines or ice. The breakfast was consistently awful. They were out of juice because of a truck issue. Then that means the manager goes to Whole Foods and gets some. Why are there no danishes or muffins? It was worse than a Comfort Inn. It was very disappointing. It would be so easy to fix the service problems in this hotel and make it a great place to stay. Maybe there needs to be a change in management or ownership.
Melvin
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Ashley,South Bend
情侶出遊
2025 年 7 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a great stay!
Ashley
於 2025 年 6 月住了 1 晚
4/10 不太好
Aaditya
親子旅遊
2025 年 7 月 11 日
不喜歡:設施服務和住宿環境和硬體
My 2-star rating is only for the location of the hotel; we did not find this hotel anywhere near the Premier collection of hotels. The maintenance is below par - the exhaust was not working in the bathroom, the bathroom door lock was defective, and there was no microwave in the room. Though there was a parking lot just in front of the hotel, there was no parking concession for those staying at the hotel. $56 per day is too expensive, and for our stay of 4 nights, it almost cost around $250 just for parking our vehicle.
Aaditya
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Cynthia
2025 年 7 月 10 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast is amazing!!! Staff are friendly and helpful. My stay at the Whitehall Hotel was a pleasent one! Thank you!
Cynthia
於 2025 年 7 月住了 3 晚
6/10 一般般
Felipe,Doral
家庭旅遊
2025 年 7 月 10 日
喜歡:員工素質和設施服務
It is an old hotel need renovation but the customer service it s excellent.
Felipe
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Quania
情侶出遊
2025 年 7 月 10 日
喜歡:整潔度和住宿環境和硬體
I could tell it was a historical building. I loved it's ambience and dated fixings. I only had a problem with the very low water pressure which resulted in longer showers.
Quania
於 2025 年 6 月住了 5 晚
8/10 不錯哦
jules
情侶出遊, 商務旅客
2025 年 7 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good value for the location. Staff was very friendly and helpful.
jules
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Scott
2025 年 7 月 9 日
喜歡:整潔度、設施服務和住宿環境和硬體
I really like this hotel. I stay here anytime I’m in Chicago. It’s a historic property so don’t be bothered by it’s antiquity or stay somewhere else. I will say the WiFi is crap and cell reception is spotty but it’s not enough to deter me from choosing this hotel over and over. Staff is friendly and helpful.
Scott
於 2025 年 7 月住了 3 晚
10/10 有夠讚
David
2025 年 7 月 9 日
喜歡:整潔度、員工素質和住宿環境和硬體
Excelente
David
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Jennifer
情侶出遊
2025 年 7 月 9 日
喜歡:整潔度、設施服務和住宿環境和硬體
Excellent service
Jennifer
於 2025 年 6 月住了 7 晚
10/10 有夠讚
Tomasa
家庭旅遊
2025 年 7 月 7 日
喜歡:整潔度、設施服務和住宿環境和硬體
This hotel is perfect. Has the perfect location with the top attractions being 15-20 minute walks from the hotel. Lots of restaurants around a making it easy to eat dinner. Staff was very kind, and early check in fee was reasonable! Would book again when back in Chicago!
Tomasa
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Cindy
2025 年 7 月 7 日
喜歡:整潔度和設施服務
Honestly it was a great room for the price and I was satisfied, I wouldn’t mind coming back!
Cindy
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Liliya
家庭旅遊
2025 年 7 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our stay at this hotel. Very convenient location, room was clean little bit outdated but overall perfect. Staff was helpful no housekeeping only if you requested. Breakfast …. typical hotel breakfast nothing fancy but it’s ok. We will stay at this hotel again.
Liliya
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Shayla,carthage
寵物同遊, 親子旅遊
2025 年 7 月 7 日
喜歡:整潔度、設施服務和住宿環境和硬體
The property was amazing! I enjoyed everything from the room to the food! I would recommend this hotel to anyone visiting Chicago