Needs better parking. $70 per day is a bit much. Wish this had been disclosed prior. I had to search for it online after I paid. The also added amenities that are mandatory on your bill. We didn’t want them nor did we use them…but We had to pay for them all. That was disappointing. It’s. Lot of money.
Jamie
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Maxfield
2025 年 7 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Super convenient and friendly staff!
Maxfield
於 2025 年 7 月住了 1 晚
4/10 不太好
Nicole
家庭旅遊
2025 年 7 月 25 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We feel that this property did not reflect the price it was charged per nite. The photos were deceiving because it was not what was actually there. The carpeting was stained all over and the room was very uncomfortable despite the age of the hotel. We feel it was not where near the $600 a nite.
Nicole
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Windy,Brooklyn
2025 年 7 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is my go-to for stays in Chicago. The hotel is stunning! The location on the Gold Coast is perfect for accessing every part of downtown and transportation beyond. The rooms are immaculate and so chic. Staff are helpful and accommodating. I needed to check-in early and they got me in!
Windy
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Paige
2025 年 7 月 24 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very large rooms. Expensive unexpected amenity fee. Be prepared to be charged 300-400 for breakfast parking etc. hotel
Paige
於 2025 年 5 月住了 2 晚
8/10 不錯哦
Kirsty
家庭旅遊
2025 年 7 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location for shopping and dining.
Kirsty
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Wenqi
家庭旅遊
2025 年 7 月 23 日
不喜歡:設施服務和住宿環境和硬體
Staffs are friendly and location is pretty close to attractions with uber. Facility condition is not the best and no one cleaning and refilling shampoo conditioner during the day.
Wenqi
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Karina
家庭旅遊
2025 年 7 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Really enjoyed my stay even got complimentary alcoholic beverages! Star was amazing!
Karina
於 2025 年 7 月住了 1 晚
6/10 一般般
Shivani
親子旅遊
2025 年 7 月 22 日
不喜歡:員工素質和設施服務
We were there for 3 nights and our stay was pleasant. However, our room was not cleaned over the 3 days of our stay. No one provided us new towels or anything and even when we called reception, it took forever for them to send someone up to our room. The AC stopped working and it was super hot. An expert came and fixed but then AC broke down and started to leak. Eventually issue was sorted. Drinks and food were good. Overall decent stay.
Shivani
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Thomas
2025 年 7 月 21 日
喜歡:整潔度和員工素質
great location for my interests
Thomas
於 2025 年 7 月住了 3 晚
6/10 一般般
Kevin
情侶出遊
2025 年 7 月 21 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The rooms need a lot of work. We can issues with cleanliness and things not working.
Kevin
於 2025 年 7 月住了 4 晚
2/10 很糟糕
Katie
2025 年 7 月 20 日
不喜歡:整潔度、員工素質和住宿環境和硬體
When we checked in - the hotel gave our room away saying they were overbooked and we had no room. I had even done the early check in to the room. My family of 5 after traveling 14 hours was now stranded in Chicago with no hotel room. No rooms available in the area of town we wanted to stay in. So our only opinion was to stay 30 miles away at a much less attractive hotel. I was furious and the hotel staff basically said “sorry not sorry” we weren’t the only ones they did this too. It was awful experience and I will NEVER book with them or one of there affiliates again. There excuse was since we booked through a third party (Expedia) they didn’t have to honor the reservation which was already paid for!
Katie
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Ashley
情侶出遊, 家庭旅遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We love this place! 2nd time staying
Ashley
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Denise
2025 年 7 月 13 日
喜歡:整潔度、員工素質和住宿環境和硬體
Historic property in a very fun part of town.
Denise
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Steve
2025 年 7 月 13 日
喜歡:整潔度、員工素質和住宿環境和硬體
Property was nice and a great location. Breakfast was good/convenient
Steve
於 2025 年 7 月住了 1 晚
2/10 很糟糕
David
情侶出遊, 寵物同遊, 親子旅遊
2025 年 7 月 13 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Save your money and book elsewhere. The pictures are deceptive. The staff is not sympathetic. The rooms are worn out. If you have a problem you’re likely on your own. I can’t believe how poorly managed this place is.
David
於 2025 年 7 月住了 2 晚
4/10 不太好
alicia,CHICAGO
親子旅遊
2025 年 7 月 13 日
不喜歡:整潔度、設施服務和住宿環境和硬體
It is in awful conditions. Nothing like website pictures. Very deceiving. Property is unkempt. Old and dirty. Carpets are stained and smell awful. The mandatory $99 per day rate is not worth the breakfast served. Managers are rude and unprofessional.
alicia
於 2025 年 7 月住了 3 晚
6/10 一般般
Wayne
家庭旅遊
2025 年 7 月 8 日
喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
The amenities fee is a nuisance. They force you to drink and eat at the hotel and the food isn’t worth the 87 dollars a person they charge you. Also for a non drinker, the bar vouchers are kind of a waste.
Wayne
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Eric
團體旅遊
2025 年 7 月 8 日
喜歡:整潔度和住宿環境和硬體
Hotel location and value were great. It’s a dated property and rooms (esp bathroom) was tiny. Ok for the money.
Eric
於 2025 年 7 月住了 2 晚
6/10 一般般
Sharon
家庭旅遊
2025 年 7 月 6 日
不喜歡:員工素質和設施服務
Staff was incompetent and lacked customer service skills. Either could not answer questions about the “resort” package or gave incorrect information. The “resort” package was not optional yet front desk could not explain what the package included.