This was hands down the BEST hotel experience I have ever had, and have had in a long time. Immediately upon entering the hotel, the staff was so warm and welcoming. I was traveling alone, so this is especially important to feel safe and welcomed. However, even if I wasn’t traveling alone, I believe I would still feel that welcome and support, as this seems like a genuine priority for them. I got into town a couple of hours early before checkin, and they graciously found me a room to check in early. This was especially so helpful because I was so tired from my travels. The hotel is beautiful, and the room is aesthetically pleasing as well. The shopping and convenience stores are walkable, however their shuttle service will take you anywhere within a 5 mile radius. For the days I stayed, they would take me to the train station to travel into downtown Chicago, which was wonderful. There are even some attractions and activities close by that the shuttle is willing to take you to. Overall, it’s a wonderful hotel stay with wonderful staff. I’d recommend this to anyone who is looking for a great experience and good hotel stay.