Property is outstanding. Comparable to coming home to a downtown condo. Well thought through in terms of amenities. Caution: the bathtub is rounded making it extremely slippery - no floor mats or handrails. My spouse, slipped and fell onto the floor.
Check-in parking is troublesome. We arrived after 8:30 PM and all the guest parking was full. Folks were double parked around the area. Luckily, a spot opened up a few yards away and parked there. Walked into 1 W Superior to locate check-in ( no sign outside states Kasa). The BUILDING concierge was busy answering rapid fire questions and we grabbed a luggage cart and went back to the car to get luggage. On our vehicle was a parking ticket for $70 with a time stamp of 8:47 PM. Which tells me a parking meter reader was obviously waiting to handout parking tickets in the less than the 10 minutes we went inside to check-in, I was given a ticket. Further, no one was directing the traffic. For the double parked cars and those lingering while parked in the guest parking. There needs to be a remedy to this problem because when we prepared to leave same story only in the AM without the ticket. Would someone like to reimburse me for the inconvenience of a $70 parking ticket? And you may think I should have gone into to parking garage connected to the hotel - we had no idea on what level we would park, if there was a shared door between the garage and the hotel. Hence, the check-in parking option we chose.
Otherwise, a flawless stay.