This hotel is in a terrific location - steps from the river, and a few blocks from Lake Michigan. Easy walk to Navy Pier and to the Red Line to get to Wrigley Field.
Claire
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Michael,Champaign
情侶出遊
2025 年 7 月 24 日
喜歡:整潔度、員工素質和住宿環境和硬體
Room: Bed and living spaces were great. The coffee was awful, worst ever. The mini bar and snack items in-room were ridiculously over priced. The Bathroom had a lot of wasted space. The shower was tiny and the small bathtub is unnecessary and not useful. Restaurants: Jordan’s is one of our favorites, love it! The breakfast buffet was not worth the money. It was barely more than a continental breakfast. Casa Chi food was really good but extremely overpriced for the quantity. Area: the best area to stay downtown. Everything you could want is within walking distance. Overall, a nice place but could use some refinements.
Michael
於 2025 年 7 月住了 2 晚
10/10 有夠讚
TOFIC
家庭旅遊
2025 年 7 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent servicio , todos te ayudan Los cuartos excelente
TOFIC
於 2025 年 7 月住了 4 晚
6/10 一般般
Karina
2025 年 7 月 24 日
喜歡:整潔度和員工素質
Rooms needed upkeep. Bathrooms needed new tile. Furniture was chipped.
Noisy as we were facing Michigan Avenue
Gym was small for a 4 star hotel on Michigan Avenue
Unable to book same day massages as these services come from a third party. Disappointing to know as this is a 4 star hotel
Overall, the expense for one night does not seem to be justified through the condition of the room and the amenities provided.
Karina
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Wendy
家庭旅遊
2025 年 7 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean. Friendly staff. Great Location
Wendy
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Joe
2025 年 7 月 22 日
喜歡:整潔度和員工素質
The location and staff were excellent. The conditions of the rooms were below expectation considering the price and the brand. There were visible signs of wear and tear in the units. Our first room was musty and smelled like it had been smoked in. The corners of the bench at the foot of the bed was worn/torn. The shades were operable but broken and beat up. We were quickly and politely moved to another room which was only slightly better. There are a number of hotels in the area and given the choice I would consider staying somewhere else if all else (location, price, etc.) was equal.
Joe
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Genesis
團體旅遊, 家庭旅遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It’s was an amazing!
Genesis
於 2025 年 7 月住了 3 晚
2/10 很糟糕
SANDRA BRUCE
2025 年 7 月 22 日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
As you know I travel a lot but I have never been more disappointment in a hotel than I have this one. As note i purpose and night stay Thursday July 17,2025.
1. Waited for 30m minutes
2. Given a room which was at 65 degree but was blowing hot air. Sweating, and phone did not work the entire time . I ask them to repair both the engineer came up and supposedly repair the air condition lowered the temperature to 60 room continue to be extremely hot. I ask the front dest to move me and. Refund my money for first 2 nights. They stated they would move me and refund my payment. I received a called from the front desk manager who aggressive stated I had to move immediately although i was at my event at another setting.She insisted I move immediate. I refused and told. I told he would move when I got out of my conference. i called at 1:00p to inform her I had packed up the room and they could move me. The second call was a much better call she stated she would give me a corner room and would send fruit and water.. I return to the hotel where the room was much smaller. There was no fruit or water.
SANDRA BRUCE
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Alondra
家庭旅遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was friendly and welcoming, the room was bigger than expected, my only issue was the bathroom shower must of had a leak around the edges because when I got out there was water all over the bathroom floor and I know I closed that glass door to shower. It happening to my husband when he showered too.
Alondra
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Robert Scott
商務旅客, 家庭旅遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Walking distance to a lot of great spots.
Robert Scott
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Suzanne
親子旅遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect location for a visit to Chicago with our grandsons! Convenient to museums and easy transportation options and eating places for kids
Loved the pool!
Suzanne
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Mike Cantrall Emily
情侶出遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love the pool and the history of the hotel..will make it a yearly adventure
Mike Cantrall Emily
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Juan,Smithtown
商務旅客, 家庭旅遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
beautiful hotel and lobby
there was basketball tournament in town and sometimes it would take a long time to get an elevator.
Elevators were very small. no options to walk up or down the stairs
Juan
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Roy,New York
2025 年 7 月 19 日
喜歡:整潔度和員工素質
Great location!
Roy
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Mark,New York
家庭旅遊
2025 年 7 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Stunning renovation in art deco style; clean and beautiful room and hallways.
Mark
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Aniceto Gonzales
2025 年 7 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great Place excellent staff
Aniceto Gonzales
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Shari
2025 年 7 月 19 日
喜歡:整潔度和設施服務
The pool was amazing!!
Shari
於 2025 年 7 月住了 2 晚
4/10 不太好
John,South Hadley
2025 年 7 月 18 日
喜歡:整潔度、員工素質和住宿環境和硬體
Beware the Resort Fee!!!!!!!!!! What looked like a good deal got subverted by the BS $32 a day "Resort Fee". Such nickel and dime crap is quite off putting. Do your homework before booking here, I didn't.
John
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Jose
家庭旅遊
2025 年 7 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenient
Jose
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Shellee
親子旅遊
2025 年 7 月 17 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Hotel was beautiful, but we only brought our bicycles so avoid crazy 4th of July traffic and the bellman were acting like they had never seen a bicycle in their life. They didn't know where to park it they kept asking me to ask different people where to leave them. I should have just taken them to my room and not bothered storing them.