The hotel’s location is very good, very close to Oakbrook center with lots of restaurants nearby. The rooms are big since it’s a suite. However, the housekeeping staff is disappointing and left a lot to be desired. They do not vacuum the room, shampoo and soap were not refilled, and missing towels, I know this is only a 3 star hotel, so I accepted the fact that the furnishings are older and drapes need upgrading but I can’t accept the housekeeping staff’s lack of attention to details and cleanliness. The receptionists are not friendly, I asked for a printed copy of my bill and I was given an incomplete copy.