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芝加哥維珍飯店的評分

4.5 out of 5
芝加哥維珍飯店
203 N Wabash Ave, Chicago, IL

評論

9.2

太棒了

10 分，有夠讚；1000 則評論中有 718 則" "
8 分，不錯哦；1000 則評論中有 159 則" "
6 分，一般般；1000 則評論中有 68 則" "
4 分，不太好；1000 則評論中有 29 則" "
2 分，很糟糕；1000 則評論中有 26 則" "

9.4/10

整潔度

9.4/10

員工素質

9.0/10

設施服務

9.2/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

Lin

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything is good except the parking.
於 2023 年 12 月住了 2 晚
Liang L. 於 2023年12月27日回覆
Thank you for your feedback. We do apologize for the inconvenience and hope to welcome you back.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean and enjoyable hotel
The room is so clean. The staff is nice. Everything looks great!
於 2021 年 5 月住了 1 晚
Andrew C 於 2021年5月23日回覆
Thank you for your review! We're so delighted you enjoyed your stay.

10/10 有夠讚

karla

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Frankie 於 2024年5月17日回覆
Thank you for visiting!

10/10 有夠讚

Yuselys

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We have a plenty staying at this hotel has the best locations and restaurant is so good
於 2024 年 5 月住了 3 晚
Shay P 於 2024年5月15日回覆
Thank you for your feedback. We appreciate you. We look forward to you staying with us again.

10/10 有夠讚

Catie，Lafayette

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Just disappointed the rooftop was packed and had so many people on the elevator….would have liked to enjoy the rooftop just hotel guests..
於 2024 年 5 月住了 2 晚
AJ 於 2024年5月13日回覆
Thank you for sharing your feedback.

10/10 有夠讚

Logan

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location
於 2024 年 5 月住了 2 晚
AJ 於 2024年5月13日回覆
Thank you for your feedback!

8/10 不錯哦

aaron

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Cool vibe and good value for the rooms. Was a bit loud of an area and windows didn’t have shades to block out sun. Great gym and convenient coffee shop on premises. Would stay again.
於 2024 年 5 月住了 4 晚
AJ 於 2024年5月12日回覆
Thank you for sharing your experience!

10/10 有夠讚

Cecilia，South bend

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We love staying here with our pets
於 2024 年 5 月住了 1 晚
AJ 於 2024年5月12日回覆
Thank you for your feedback! Please visit us again soon.

8/10 不錯哦

Barry

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 3 晚
AJ 於 2024年5月12日回覆
Thank you for your feedback.

10/10 有夠讚

Rosetta

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everyone was super friendly and helpful. Attention to Lots of little details makes this hotel stand out. Comfortable, clean, pretty and walkable to everything we wanted to see and do. Near the Lake. Easy to go for a run or walk in the parks and by the water. Easy parking by valet or nearby. Nice gym with easy access. Several places to sit with a cup of coffee and relax between sites. One thing to note, the rooftop is only open certain hours. Thanks everyone from DAndre for food sugggestions to the front desk for going above and beyond to get a luggage scale and then battery for us to speedy deliver for extra towels, you all made us feel super special and welcome
於 2024 年 5 月住了 1 晚
AJ 於 2024年5月11日回覆
Thank you for sharing your review! We're glad you enjoyed your stay and will certainly share your comments with Deandre.

10/10 有夠讚

Pranab

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was excellent. Danny Mitchell was outstanding going out of way to help
於 2024 年 5 月住了 3 晚
Shay P 於 2024年5月8日回覆
Thank you so much for your feedback. We let Danny know that you had kind words to say in regard to his performance. We look forward to seeing you again in the future.

10/10 有夠讚

Dana

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The front desk staff was very nice and helpful. Easy to get to trains or just walk to where you wanted to go.
於 2024 年 5 月住了 3 晚
Shay P 於 2024年5月8日回覆
Thank you so much for your feedback.

10/10 有夠讚

Biljana，Hanover Park

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing staff
於 2024 年 5 月住了 1 晚
Shay P 於 2024年5月7日回覆
Thank you for your feedback.

10/10 有夠讚

Michael，Portland

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Perfect location
於 2024 年 5 月住了 4 晚
Shay P 於 2024年5月6日回覆
Thank you so much for your feedback. We appreciate you and look forward to you staying with us again in the future.

10/10 有夠讚

David

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The best hotel in Chicago. It really is that good.
於 2024 年 5 月住了 2 晚
Shay P 於 2024年5月6日回覆
Thank you so much for your feedback. We appreciate you and look forward to you staying with us again in the future.

10/10 有夠讚

Cheryl

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable and good size room with great amenities. Staff was very attentive and friendly. Loved Miss Ricky’s food and the view from the roof top bar. Had a drink at the 2nd floor bar as we waited for an event to finish before we went to the roof top. The bartender - Anastasia - was amazing!
於 2024 年 5 月住了 1 晚
Shay P 於 2024年5月6日回覆
Thank you for your feedback. We look forward to having you again in the future.

8/10 不錯哦

Russell

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
sits along side of the rail line
於 2024 年 5 月住了 1 晚
Shay P 於 2024年5月6日回覆
Thank you for your feedback. We look forward to having you again in the future.

10/10 有夠讚

Dianna

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved staying here!
於 2024 年 5 月住了 3 晚
Shay P 於 2024年5月4日回覆
Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Fabiene

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This property is at the right location and the staff is friendly. The roof top bar is lit
於 2024 年 4 月住了 2 晚
Shay P 於 2024年5月4日回覆
Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Alain

喜歡：整潔度、員工素質和住宿環境和硬體
Hébergement près de tout et personnel courtois et aimable Nous y retournerons
於 2024 年 4 月住了 4 晚
Shay P 於 2024年5月4日回覆
Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

Lorenzo

Ok
於 2024 年 4 月住了 6 晚
AJ 於 2024年5月11日回覆
Thank you for your feedback!

10/10 有夠讚

Carol

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very quiet hotel .. loved loved the vanity in the room
於 2024 年 4 月住了 1 晚
Shay P 於 2024年5月4日回覆
Thank you so much for feedback. We appreciate you staying with us.

8/10 不錯哦

Colin

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
That parking garage attached to the property is very convenient.
於 2024 年 4 月住了 1 晚
AJ 於 2024年5月3日回覆
Thank you for your feedback.

4/10 不太好

RICKY

喜歡：整潔度
The condition of both beds was terrible, as the mattresses had sunk in the middle. Because of this, my wife, son, and I never slept well. We woke up early with back pain. It is unacceptable for management to ignore this situation. I will never recommend the Virgin Hotel to anyone.
於 2024 年 4 月住了 4 晚
Shay P 於 2024年5月1日回覆
We apologize for the inconvenience. We are truly sorry that our beds are not satisfying to you and will look into this more. Thank you for bringing this to our attention.

8/10 不錯哦

Silvina

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Nice property,excellent location
於 2024 年 4 月住了 4 晚
Shay P 於 2024年4月30日回覆
Thank you for leaving a review for us. You are greatly appreciated. We look forward to having you again.

10/10 有夠讚

Bruce

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was wonderful. The room was very good and quiet. The staff went above and beyond to make our stay wonderful
於 2024 年 4 月住了 5 晚
AJ 於 2024年4月30日回覆
Thank you for sharing your experience! We're glad you enjoyed your time here with us and look forward to seeing you again.

6/10 一般般

Alexandre，Studio City

情侶出遊
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質和設施服務
Bars and restaurants barely ever opened. Rooftop not available for most of the time on Saturday for a private party. The amenities are part of what you are supposed to get with this hotel, not an optional package. Was unable to use any of them because the bar was closed most of the time, didn’t have any snack and the rooftop closed. Will never return. Too bad because the rooms are decent. Please note lots of noise from metro/train on the block if on lower floors (can still hear on flore 17) and you can hear the rooftop music until 2am (from floor 17, which is 10 floors below the rooftop). So noise insulation is pretty poor in general.
於 2024 年 4 月住了 3 晚
Shay P 於 2024年5月1日回覆
We would like to apologize for the inconvenience caused during your stay. We hope in the future you allow us another opportunity to make your stay great.

10/10 有夠讚

Jenny Maria Christina，Costa Mesa

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I had an excellent stay here. The room was spacious, clean and comfortable.
於 2024 年 4 月住了 3 晚
AJ 於 2024年4月30日回覆
Thank you for your feedback! Please visit us again soon.

10/10 有夠讚

Kari

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The front desk staff was very nice.
於 2024 年 4 月住了 1 晚
Shay P 於 2024年4月28日回覆
Thank you so much for your feedback. You are greatly appreciated. We look forward to having you stay with us again in the future.

10/10 有夠讚

Sasha

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay. My new Chicago hotel
於 2024 年 4 月住了 2 晚
Shay P 於 2024年4月28日回覆
Thank you so much for your feedback. You are greatly appreciated. We look forward to having you stay with us again in the future.

10/10 有夠讚

Daniel

Great
於 2024 年 4 月住了 4 晚
Shay P 於 2024年4月25日回覆
Thank you so much for your response. We look forward to you staying with us again.

10/10 有夠讚

Autumn

於 2024 年 1 月住了 2 晚
Shay P 於 2024年5月15日回覆
Thank you for your feedback. We appreciate you. We look forward to you staying with us again.

10/10 有夠讚

Lucie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Well designed, stylish room. Great restaurant and coffee shop. Amazing views from rooftop bar.
於 2024 年 4 月住了 2 晚
Shay P 於 2024年4月25日回覆
Thank you so much for your response. We look forward to you staying with us again.

8/10 不錯哦

Christine

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is very nice. Our only complaint is that there is a limitation on how low the AC will go. It was quite warm at night.
於 2024 年 4 月住了 3 晚
Shay P 於 2024年4月25日回覆
Thank you so much for your response. We look forward to you staying with us again.

10/10 有夠讚

Ryan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location with an excellent on property coffee shop. Really nice room.
於 2024 年 4 月住了 3 晚
Shay P 於 2024年4月21日回覆
Thank you so much for your feedback. We appreciate you choosing to stay with us.

10/10 有夠讚

Amaria

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Super elegant hotel walkable just about anywhere in Chicago.
於 2024 年 4 月住了 1 晚
Shay P 於 2024年4月21日回覆
Thank you so much for your feedback. We appreciate you choosing to stay with us.

8/10 不錯哦

Michelle

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A fun spot in a great location.
於 2024 年 4 月住了 1 晚
AJ 於 2024年4月20日回覆
Thank you for sharing your experience! Please visit us again.

10/10 有夠讚

Sherita

於 2024 年 4 月住了 2 晚
AJ 於 2024年5月10日回覆
Thank you for your feedback!

10/10 有夠讚

Douglas

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very helpful staff
於 2024 年 4 月住了 1 晚
AJ 於 2024年4月20日回覆
Thank you for your feedback. Please visit us again soon.

10/10 有夠讚

Dante

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Please provide better parking and valet
於 2024 年 3 月住了 1 晚
AJ 於 2024年4月19日回覆
Thank you for your feedback.

10/10 有夠讚

rick

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Staff was excellent. Great value and hip place to stay.
於 2024 年 4 月住了 1 晚
AJ 於 2024年4月19日回覆
Thank you for your feedback! Please visit us again soon.

10/10 有夠讚

Kevin

於 2024 年 4 月住了 2 晚
Shay P 於 2024年5月8日回覆
Thank you so much for your feedback!

4/10 不太好

Allison

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
Virgin has the room amenities down. The room was comfortable and well appointed. The gym is well equipped too. I expected to utilise the rooftop bar and 2nd floor library. My partner is handicapped, so I had planned on using hotel spaces for entertainment. Both were rented out the entire weekend. The lobby was chaos with all the revellers jockeying for elevator use. It was not pleasant. I complained to mgmt,. and their response was, “you should have been aware of our events”. Unacceptable. Lost me as a customer in Chicago. Lots to choose from downtown. Stay elsewhere. It’s not the workers. They were nice and gracious. Management needs training.
於 2024 年 4 月住了 2 晚
Shay P 於 2024年4月16日回覆
Hi , I am so sorry that the spaces were booked during your stay here with us and you did not get the overall experience as we have so much to offer. We hope that in the future you give us another chance to WOW you.

10/10 有夠讚

Rikki

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The bed was SO comfortable and I loved the set up of the room. The vanity and closet areas were absolutely perfect.
於 2024 年 4 月住了 2 晚
AJ 於 2024年4月15日回覆
Thank you for sharing your feedback!

10/10 有夠讚

Amir，Thornton

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place, friendly staff and clean rooms.
於 2024 年 4 月住了 1 晚
AJ 於 2024年4月15日回覆
Thank you for sharing your feedback!

10/10 有夠讚

Fleanc

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Shay P 於 2024年4月16日回覆
Thank you so much for your feedback we hope to see you again.

8/10 不錯哦

Maira

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Nice property overall, great location, however service lacked attention and some other things were frustrating . I’ve been waiting for over 2h for bath towels, TV does not work, water pressure in the shower is terrible.
於 2024 年 4 月住了 3 晚
Shay P 於 2024年4月14日回覆
Thank you so much for your feedback. Thank you also for sharing your concerns we will look into those things to prevent the next time you stay with us.

10/10 有夠讚

camron

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Awesome place
於 2024 年 4 月住了 1 晚
Shay P 於 2024年4月13日回覆
Thank you so much for your feedback. You are greatly appreciated.

10/10 有夠讚

Aalif

於 2024 年 3 月住了 1 晚
AJ 於 2024年4月30日回覆
Thank you for your feedback!

10/10 有夠讚

Brooke

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is my second time staying at the Virgin hotel in Chicago. It’s conveniently located near so many attractions, great restaurants, and the train. The rooms are great and the rain head shower is amazing!
於 2024 年 4 月住了 3 晚
Shay P 於 2024年4月8日回覆
Thank you so much for your feedback. We appreciate you and we look forward to you staying with us again in the future.