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芝加哥精選公寓飯店 - 千禧公園的評分

2 out of 5
芝加哥精選公寓飯店 - 千禧公園
55 E Washington St., Chicago, IL

評論

5.2
10 分，有夠讚；112 則評論中有 18 則" "
8 分，不錯哦；112 則評論中有 18 則" "
6 分，一般般；112 則評論中有 22 則" "
4 分，不太好；112 則評論中有 9 則" "
2 分，很糟糕；112 則評論中有 45 則" "

7.0/10

整潔度

8.0/10

員工素質

4.8/10

設施服務

6.0/10

住宿環境和硬體

評論

10/10 有夠讚

VHugoC

喜歡：整潔度、員工素質和住宿環境和硬體
Good

2/10 很糟糕

Christine

Stranded in Chicago
I received emails, confirmations to a hotel that had closed 3 months prior! No one answered the phone, unable to leave vm. Horrible! Don’t ever book there. They left us stranded in Chicago.
於 2023 年 6 月住了 1 晚

2/10 很糟糕

Patty

家庭旅遊
不喜歡：整潔度和客房舒適度
Make sure it’s open.
I texted for the em early check in. They texted back that the hotel was closed!!! Thank goodness hotels.com helped me rebook. This was the day before my stay and if I had not texted, I would have not been notified.
於 2023 年 6 月住了 1 晚
millennium 於 2023年6月7日回覆
hotel it's been close since February expedia should be the one to inform you about this

2/10 很糟糕

Cory

於 2023 年 6 月住了 1 晚

2/10 很糟糕

Stephanie

於 2023 年 5 月住了 3 晚

6/10 一般般

Edwin

團體旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Rooms were filthy, floors were sticky clearly not cleaned routinely. The sheets on the bed were very dusty and dirty did not feel comfortable staying on these beds. The living room area is not as pictured it was hideous. Definitely do not recommend this stay
於 2023 年 2 月住了 1 晚

4/10 不太好

Jose L

親子旅遊
不喜歡：設施服務和住宿環境和硬體
El lugar estaba frio. Los baños limpios, pero tenian concreto de cuando los renovaton. Los inodoros no servian bien. El agua se salia porque la cadena de la palanca estaba muy larga. El internet pesimo. Y las televisiones sin internet de adorno.
於 2023 年 1 月住了 1 晚

10/10 有夠讚

Nathaniel

家庭旅遊
喜歡：整潔度和客房舒適度
The property was good location, but the scaffolding aroudn the building was little inconvenient. Overall, wonderful stay but got stuck in elevator first night.
於 2022 年 12 月住了 2 晚
The Chicago Hotel Collection - Millennium Park 於 2023年1月8日回覆
Thanks for the review! We hope you can stay with us again soon! Please don't hesitate to contact us when you book your next trip here to Chicago!

10/10 有夠讚

JANICE

家庭旅遊
喜歡：住宿環境和硬體
不喜歡：設施服務
The hotel suite was clean, but all the tvs had to share one device in order for them to work including remotes 😡😡, there were no cooking supplies in the kitchen area, no parking, have to call a number to speak with someone, but over all the room was clean.
The Chicago Hotel Collection - Millennium Park 於 2022年12月24日回覆
Thank you for your feedback. At our Millennium Park location we do have cooking supplies although you would have to request these. It's stated in our site parking is no avaible but there is a under ground parking garage located on Michigan Ave. Otherwise you can use the SpotHero App to reserve a spot online. We hope we answered your questions. We hope to see you back soon.

8/10 不錯哦

Karin

於 2022 年 11 月住了 1 晚
The Chicago Hotel Collection - Millennium Park 於 2022年11月24日回覆
Thanks for the review! We hope you can stay with us again soon! Please don't hesitate to contact us when you book your next trip here to Chicago!

6/10 一般般

Jeff

團體旅遊
喜歡：整潔度
不喜歡：設施服務
Room was a little small for the money. Room has full kitchen but no cups, dishes, utensils at all.
於 2022 年 11 月住了 1 晚
The Chicago Hotel Collection - Millennium Park 於 2022年11月24日回覆
Thank you for your feedback. We apologizes for the inconveniences. Please feel free to contact us to resolve these issues. Thank you for choosing The Chicago Hotel Collection, safe travels.

2/10 很糟糕

Francisco Benavente

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Realmente no es un hotel, no cuenta con un servicio presencial y eso no estaba especificado al momento de la reservación, hubo problemas para hacer el check in y no había quien lo resolviera, se marcó al teléfono de servicio pero nadie contestaba y por los comentarios de otros clientes, es un problema bastante común, el cuarto estaba sucio, había ropa sucia de huéspedes anteriores y estaba empolvado, te cargan cuota de limpieza pero ni limpian. Pésima toda la experiencia, no lo recomiendo.
於 2022 年 11 月住了 1 晚
The Chicago Hotel Collection 於 2022年11月8日回覆
Hola Francisco , gracias por tus comentarios , puedes porfavor comunicarte al Hotel, no veo ninguna reservacion a tu nombre en nuestro hotel, asi que nececitamos mas informacion

6/10 一般般

Angela

2/10 很糟糕

Luca

於 2022 年 10 月住了 1 晚
The Chicago Hotel Collection - Millennium Park 於 2022年11月3日回覆
Thank you for your feedback. We apologizes for the inconveniences. Please feel free to contact us to resolve these issues. Thank you for choosing The Chicago Hotel Collection, safe travels.

8/10 不錯哦

Jimmy

家庭旅遊
喜歡：整潔度
Mixed review~
Check in had a hiccup. Tried to check in and the kiosk was out of room keys. Then tried to use a different kiosk and the kiosk informed us that our room was not ready. Then we had to call the support line and took them about 10 minutes to figure it out. The location is great and it was easy to walk to all of the attractions we wanted. The room was clean but our biggest problem is that the sofa bed was broken, which is consistent with many other reviews. I just thought it would be fixed by now. So it's really a mixed review here. I wish the check in process was smoother and the bed was fixed, but at the same time the location was great.
於 2022 年 10 月住了 2 晚
The Chicago Hotel Collection - Millennium Park 於 2022年11月3日回覆
Thank you for your feedback, we're glad to hear you enjoyed your stay. We apologize for the inconveniences you went through. We hope you give us a second chance! Thank you for choosing The Chicago Hotel Collection, safe travels.

6/10 一般般

Fabio

商務旅客
喜歡：整潔度和設施服務
Check-in process was very impersonal and confusing.
於 2022 年 10 月住了 1 晚
The Chicago Hotel Collection - Millennium Park 於 2022年11月3日回覆
Thank you for your feedback. We apologizes for the inconveniences. Please feel free to contact us to resolve these issues. Thank you for choosing The Chicago Hotel Collection, safe travels.

2/10 很糟糕

Lashaun

家庭旅遊
不喜歡：整潔度和客房舒適度
Hell in Chicago
The beds was dirty and the service was bad when we got in there was a 45 minute wait for the room key not because of the line but because of the maci
於 2022 年 10 月住了 2 晚
The Chicago Hotel Collection - Millennium Park 於 2022年11月3日回覆
Thank you for your feedback. We apologizes for the inconveniences. Please feel free to contact us to resolve these issues. Thank you for choosing The Chicago Hotel Collection, safe travels.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度和客房舒適度
於 2022 年 10 月住了 1 晚
The Chicago Hotel Collection Millennium Park 於 2022年10月18日回覆
Thank you for y our feedback

8/10 不錯哦

Erik

於 2022 年 10 月住了 4 晚
Mike 於 2022年10月18日回覆
Thanks for the review! We hope you can stay with us again soon! Please don't hesitate to contact us when you book your next trip here to Chicago!

2/10 很糟糕

真實旅客

商務旅客
不喜歡：整潔度和客房舒適度
於 2022 年 10 月住了 2 晚
Mike 於 2022年10月18日回覆
We are sorry your experience was not good. Please contact me directly so we can address what you experienced.

8/10 不錯哦

Kimberlee

團體旅遊, 家庭旅遊
喜歡：整潔度和客房舒適度
Great location
I was nervous based on past reviews but I found our room clean and well appointed except there were no pots, pans , glassware. You could hear noise from outside, but you are in a major city.
於 2022 年 10 月住了 3 晚
Mike 於 2022年10月18日回覆
Thank you for the great review! We will address your comments on the kitchen ware items.

2/10 很糟糕

Lee

喜歡：整潔度
不喜歡：設施服務
If you like virtual check-in's and lack of support, this is your place. If you don't care about privacy shades when your room faces about a 100 other rooms, then you are home. If you prefer non-room darkening shades, you will love this place. Also, if you think that you are getting the rooms shown in the pictures, you won't. I am super disappointed by this place and how overly priced it was. In addition, I was given a price through Expedia and Chicago Hotel Collection Millennium Park overcharged me by over $200. If you choose to stay here, I wish you the best. I will NEVER stay here again.
於 2022 年 10 月住了 1 晚
Michael 於 2022年10月18日回覆
I apologize for your experience at our property. Did you speak with someone during your stay to let them know how you felt? We would like a chance to make things right. Please don't hesitate to call me.

6/10 一般般

Danielle

於 2022 年 9 月住了 1 晚

2/10 很糟糕

Kiley

團體旅遊
不喜歡：設施服務和住宿環境和硬體
Absolutely worst hotel experience I’ve had. Room did not have AC. Made multiple attempts to get ahold of someone at the property in order to get it fixed but still noone ever came. It was summer in chicago and the temperature in the room for 2 days read 78 degrees
於 2022 年 9 月住了 2 晚
Michael 於 2022年10月18日回覆
We would like a chance to make this up to you! Pkease feel free to call me.

8/10 不錯哦

Tanya

家庭旅遊
喜歡：整潔度和住宿環境和硬體
I was nervous to book this property after reading the reviews, envisioning being stranded in the lobby with some weird check-in process and no room. As it turns out, check in could not have been easier. I simply entered my 4-digit confirmation code, sent to me by the hotel, and our keys were quickly printed. I did complete the online check-in ahead of time, which also sped things up. The room itself was spacious and clean. We had two bedrooms, two bathrooms, and the pullout couch in the living room, which was perfect for our group. Two downfalls - there was minimal bedding provided for the pullout couch (just a comforter) and I had made the reservation for 6 so clearly we needed the bedding. Luckily we had two sleeping bags in the car. There were also only 4 bath towels provided. The other thing to be aware of is that this is in a very noisy location with apparently zero sound-proofing in this old building. Loud trains and sirens were a constant all night long. But the bed was comfortable, the location to easily walk to Millenium Park and restaurants/shops was absolutely perfect. We were very close to the Green line to take the train to a White Sox game, and found a public parking ramp close by. Despite the couple of drawbacks, the location and space made it a place I would stay again. Just bring earplugs ;)
於 2022 年 9 月住了 1 晚
The Chicago Hotel Collection - Millennium Park 於 2022年9月9日回覆
Thank you for your feedback, we're glad to hear you enjoyed your stay. We hope to see you back soon! Thank you for choosing The Chicago Hotel Collection, safe travels.

10/10 有夠讚

Ashley

家庭旅遊, 親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
The studio was so cute! Grocery store was a street behind not far all! It was nice and quiet stay. The view we had was so beautiful.
於 2022 年 8 月住了 1 晚
The Chicago Hotel Collection - Millennium Park 於 2022年9月1日回覆
Thank you for your feedback, we're glad to hear you enjoyed your stay. We hope to see you back soon! Thank you for choosing The Chicago Hotel Collection, safe travels.

6/10 一般般

Carol

於 2022 年 8 月住了 1 晚

2/10 很糟糕

Tarah

於 2022 年 8 月住了 1 晚

6/10 一般般

gabriela

家庭旅遊
喜歡：整潔度和客房舒適度
於 2022 年 8 月住了 1 晚
The Chicago Hotel Collection - Millennium Park 於 2022年8月12日回覆
Thank you for your feedback, we're glad to hear you enjoyed your stay. We hope to see you back soon! Thank you for choosing The Chicago Hotel Collection, safe travels.

2/10 很糟糕

Kennedy

不喜歡：整潔度、設施服務和住宿環境和硬體
於 2022 年 8 月住了 1 晚

8/10 不錯哦

Imelda

喜歡：整潔度、設施服務和住宿環境和硬體
於 2022 年 8 月住了 1 晚

2/10 很糟糕

Dorsey

於 2022 年 7 月住了 1 晚
The Chicago Hotel Collection - Millennium Park 於 2022年8月9日回覆
Thank you for your feedback. We apologizes for the inconveniences. Please feel free to contact us to resolve these issues. Thank you for choosing The Chicago Hotel Collection, safe travels.

6/10 一般般

James

家庭旅遊
喜歡：整潔度和客房舒適度
Awful parking and customer service, but good room.
We drove around for 30 minutes trying to find parking. We got there 5 hours after check in and the room still wasn’t ready. I finally called a customer service representative and she made a recommendation about parking after I had already paid $50 for overnight street parking. I asked her why the company didn’t recommend the parking solution that she dis up front. She explained that the parking was managed by another company. Then, I explained that her recommendation would have been helpful to know before we got into the city so that we could have researched options available. She became very rude and hung up on me. When we got into the hotel room the door wouldn’t register the key card with a light to identify if it was active or not and then it wouldn’t lock. Also, the light switches in the entry way wouldn’t work. We had to stumble through the dark room looking for a lamp with our cell phone flashlights.
於 2022 年 7 月住了 1 晚
The Chicago Hotel Collection - Millennium Park 於 2022年11月3日回覆
Thank you for your feedback. We apologizes for the inconveniences. We would like to inform you at this location Millennium Park there is NO PARKING. Please feel free to contact us to resolve any issues. Thank you for choosing The Chicago Hotel Collection, safe travels.

10/10 有夠讚

Tiffany

團體旅遊
喜歡：整潔度和客房舒適度
Thank you for a great stay!
My friends and I came to celebrate my best friend’s bachelorette weekend. I want to thank the staff and especially cleaning staff that were professional and friendly. We encountered zero problems and really enjoyed the location.
於 2022 年 7 月住了 2 晚
The Millennium Park 於 2022年7月26日回覆
Thank you for your feedback we are so glad you enjoyed your stay with us

6/10 一般般

真實旅客

喜歡：整潔度
No cookware
The stay was okay, but I don’t understand why have a full kitchen without any utensils or cook ware. That was the whole reason I picked that hotel was for the full kitchen. The mattress was very firm
於 2022 年 7 月住了 3 晚
The Chicago Hotel Collection - Millennium Park 於 2022年8月9日回覆
Thank you for your feedback. We apologizes for the inconveniences. Please feel free to contact us to resolve these issues. Thank you for choosing The Chicago Hotel Collection, safe travels.

2/10 很糟糕

Ivan

不喜歡：整潔度和設施服務
於 2022 年 7 月住了 1 晚

2/10 很糟糕

Grace

家庭旅遊
不喜歡：設施服務
Only good thing is the location. Don't book with this place such a hassle to deal with this company. You have to pay an additional amenity fee. This is not optional. It was also not stated before we checked in. And then when you want to use the amenity of checking in early, there is no staff around to help you do so. I emailed the company many times but no one ever responded. I was able to secure a late check out thanks to texting the number that was displayed by the digital check in stand. Check in requires the use of an app. So you have to download an app. You also need wifi to check in so if you are international and don't have a phone plan, good luck. There is no reception desk or staff. No place to leave baggage if you arrive early or want to leave late. The person across the hall had a loud party going on till late and kept us awake. Pay the extra money to stay at a real hotel... it ended up being the same cost as others around due to the amenity fee.
於 2022 年 7 月住了 2 晚

10/10 有夠讚

Ivan

家庭旅遊, 親子旅遊
喜歡：整潔度和住宿環境和硬體
Nice
於 2022 年 7 月住了 3 晚

2/10 很糟糕

Claire

商務旅客
喜歡：整潔度
不喜歡：客房舒適度
Door - deadbolt or latch - did not lock for 2 days
Door - deadbolt or latch - did not lock for 2 days!
於 2022 年 7 月住了 7 晚
The Chicago Hotel Collection - Millennium Park 於 2022年7月23日回覆
Thank you for your feedback. We apologizes for the inconveniences. Please feed feel to contact us to resolve these issues. Thank you for choosing The Chicago Hotel Collection, safe travels.

6/10 一般般

Ronald

喜歡：整潔度
於 2022 年 7 月住了 2 晚
The Chicago Hotel Collection - Millennium Park 於 2022年7月23日回覆
Thank you for your feedback. Thank you for choosing The Chicago Hotel Collection, safe travels.

2/10 很糟糕

Tiffany

團體旅遊
不喜歡：設施服務和住宿環境和硬體
False advertising, no front desk service and hard to get contact over the phone
於 2022 年 7 月住了 1 晚
The Chicago Hotel Collection - Millennium Park 於 2022年7月23日回覆
Thank you for your feedback. We apologizes for the inconveniences. Please feed feel to contact us to resolve these issues. Thank you for choosing The Chicago Hotel Collection, safe travels.

2/10 很糟糕

Mark

不喜歡：整潔度和客房舒適度
Worst place ive stayed at, i had a guest i had to make leave , after he left he did something to building and i was charged and also building security came in my room and took my stuff out of room .
於 2022 年 7 月住了 1 晚
The Chicago Hotel Collection - Millennium Park 於 2022年7月23日回覆
Thank you for your feedback. We apologizes for the inconveniences. Please feed feel to contact us to resolve these issues. Thank you for choosing The Chicago Hotel Collection, safe travels.

10/10 有夠讚

ana

親子旅遊
喜歡：整潔度和住宿環境和硬體
Me gusto bien limpio
於 2022 年 7 月住了 1 晚
The Chicago Hotel Collection - Millennium Park 於 2022年7月23日回覆
Thank you for your feedback, we're glad to hear you enjoyed your stay. We hope to see you back soon! Thank you for choosing The Chicago Hotel Collection, safe travels.

4/10 不太好

Jesus

家庭旅遊
不喜歡：整潔度和客房舒適度
Room wasn't clean beds stinks
於 2022 年 7 月住了 1 晚
The Chicago Hotel Collection - Millennium Park 於 2022年7月23日回覆
Thank you for your feedback. We apologizes for the inconveniences. Please feed feel to contact us to resolve these issues. Thank you for choosing The Chicago Hotel Collection, safe travels.

2/10 很糟糕

David

不喜歡：整潔度、設施服務和住宿環境和硬體
Incredibly unclean room and unhelpful staff
於 2022 年 7 月住了 2 晚

8/10 不錯哦

Aweis

於 2022 年 6 月住了 2 晚

6/10 一般般

Lina

親子旅遊
喜歡：整潔度和住宿環境和硬體
The location of the property is perfect, I did not like that it was almost 6pm and it said that the room was not ready and that I should contact customer service by phone or message. I spent several minutes trying to communicate and there were other people waiting to communicate as well. After several attempts we were able to communicate. Too bad I saw many people waiting at the reception trying to communicate. They should clarify that there is no reception at the hotel and everything is done by phone.
於 2022 年 7 月住了 1 晚
The Chicago Hotel Collection - Millennium Park 於 2022年7月7日回覆
Thank you for your feedback. We apologizes for the inconveniences. Please feel free to contact us to resolve these issues. Thank you for choosing The Chicago Hotel Collection, safe travels.

8/10 不錯哦

Regina

家庭旅遊
喜歡：整潔度
於 2022 年 7 月住了 1 晚
The Chicago Hotel Collection - Millennium Park 於 2022年7月7日回覆
Thank you for your feedback, we're glad to hear you enjoyed your stay. We hope to see you back soon! Thank you for choosing The Chicago Hotel Collection, safe travels.

10/10 有夠讚

Brook

團體旅遊
喜歡：整潔度和客房舒適度
於 2022 年 6 月住了 1 晚
The Chicago Hotel Collection - Millennium Park 於 2022年7月7日回覆
Thank you for your feedback, we're glad to hear you enjoyed your stay. We hope to see you back soon! Thank you for choosing The Chicago Hotel Collection, safe travels.

2/10 很糟糕

Ashley

不喜歡：整潔度、設施服務和住宿環境和硬體
WORST HOTEL ON THE PLANET! DO NOT STAY HERE!!!!!!!!! IT'S SO SKETCHY AND SUCH A JOKE AND THERE IS NO ONE THERE EVEN TO CHECK YOU IN!
於 2022 年 6 月住了 2 晚
Millennium Park 於 2022年7月1日回覆
Hello Ashley , thank you for your feedback, We are a remotely hotel , but at the same time we have our costume ready to assist , please give us a call to the hotel and provide more info about your stay , I Don't' see any booking under your name