I have been coming to this hidden gem for 10 year now, I always enjoy my stay at this hotel.
christopher
於 2023 年 12 月住了 1 晚
2/10 很糟糕
Jacques
團體旅遊
2023年11月30日
不喜歡:員工素質、設施服務和住宿環境和硬體
Do not continue to sale this hotel untill they change everythink
Nothing work's.
Breakfast eggs cool we have to asked to the waiter to get it warm
I will change hotel next time
Jacques
於 2023 年 11 月住了 6 晚
2/10 很糟糕
Sebastian
2022年11月22日
Sebastian
於 2022 年 11 月住了 5 晚
6/10 一般般
JUNGKOOK
2020年1月9日
喜歡:員工素質
不喜歡:整潔度
JUNGKOOK
於 2020 年 1 月住了 1 晚
2/10 很糟糕
Linda
2019年12月20日
不喜歡:員工素質和客房舒適度
Rude staff gave me the wrong room and didn't care
My partner and I went on a romantic vacation getaway in Thailand and we spent 3 of the days in Chiang Mai. We booked this hotel and specifically booked for a room with one bed. When we checked in, we were given a room with 2 single beds. We went back downstairs to the front desk to ask for the correct room that we had booked, but the staff was very rude and refused to change our room, and told us to go to sleep and ask again in the morning. So we did that, and again in the morning they refused to give us the correct room that we had booked and paid for. I had to waste 2 hours of vacation time to contact hotels.com to cancel this booking. Fortunately, the customer service agent was very nice and put us in a new hotel with a king bed for the rest of the days we spent in Chiang Mai.