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Reviews of Baan Suan Residence

3.5 out of 5
Baan Suan Residence
25 Moo 3 Pa-kroi Rd., San Phee Sua, Chiang Mai, Chiang Mai

Reviews

9.0

Wonderful

Rating 10 - Excellent. 23 out of 41 reviews" "
Rating 8 - Good. 14 out of 41 reviews" "
Rating 6 - Okay. 2 out of 41 reviews" "
Rating 4 - Poor. 2 out of 41 reviews" "
Rating 2 - Terrible. 0 out of 41 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel, Ventura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful natural setting. Sweet people serving guests . Delicious breakfast. Some minor physical plant issues: The room door was difficult to get locked. The double bed was two twin beds pushed together. Also there were some loud functions on a neighboring property. But we would definitely go there again.
Stayed 3 nights in Mar 2024

8/10 Good

Harley

Liked: Cleanliness, staff & service
Staff were great, the pictures of the property were a little date.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Single best hotel experience of my life. This magical oasis was a gem in Thailand. Expertly curated rooms felt like it was half bohemian art museum and half intimate bed and breakfast. The staff was delightful and went above and beyond to help. Amazing experience which I cannot recommend enough.
Stayed 4 nights in Feb 2020
Response from Tanyapat on 2020/2/19
Dear Our guest, Every Guest is a Valued Guest, and we were delighted to be your chosen hotel during your recent stay. We hope that you Experienced Exceptional Service as intended by our Management and Staff. Warmest Regards, Baan suan residence

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
The room I was allocated was lovely, more like a little apartment, very clean, looking over the water. Breakfast was very nice, fruit cut up beautifully, American breakfast was nice. small swimming pool but nice not too cold!!!
Stayed 7 nights in Jan 2020
Response from Baan suan family team on 2020/2/5
Dear our guest! Thank you very much for your kind comments after your stay with us. Looking foward to welcome you back soon. Baan suan residence family on behalf of the team

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll definitely stay again
Absolutely amazing one of our best hotel stays throughout our trip very Thailand authentic comfortable clean and the people were very kind
Stayed 1 night in Feb 2019
Response from Eak on 2019/3/6
Dear Guest! Thank you very much for your kind comments after your stay with us. Looking foward to welcome you back soon. Baan suan residence

10/10 Excellent

shirleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place to stay in Chiang Mai
The residence is so beautiful and peaceful. The staff amazing and helpful. Great free breakfast. Free transportation to and from airport. 2 awesome restaurants with superb Japanese and Korean food right there on the grounds. It was wonderful being away and slightly secluded around nature.
Stayed 4 nights in Feb 2019
Response from Eak on 2019/3/6
Dear Guest! Thank you very much for your kind comments after your stay with us. Looking foward to welcome you back soon. Baan suan residence

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet. Beautiful surroundings in a rustic way. Very peaceful. Staff was very nice and accommodating. Room was great. Unlimited bottled water provided. Great value for the money!
Stayed 2 nights in Feb 2019
Response from Tanyapat on 2019/2/8
Dear our guest! Thank you very much for your kind comments after your stay with us. Looking forward to welcome you back soon your Baan suan residence family on behalf of the team

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charmig hotel.
Our stay was pleasant. Nice atmosphere and beautiful nature surrounding the hotel. Staff was friendly and helpful. The only negative thing I have to mention was the small supply of warm water in our room. It was well enough for a shower but was not enough for the bathtub unfortunately. Minor issue thought. Overall everything was very good.
Stayed 1 night in Dec 2018
Response from Eak on 2019/1/9
Dear Ruben! Thank you very much for your kind comments after your stay with us. Looking foward to welcome you back soon. Baan suan residence team

10/10 Excellent

Verified traveler

Stayed 3 nights in Nov 2018
Response from Tanyapat on 2018/11/30
Dear our guest! Thank you for choosing Baan suan residence for your recent trip to Chiang mai and for recommending our Hotel to other travellers! Looking forward to wecloming you soon again! Sunny greetings your family Baan suan residence team

10/10 Excellent

JerryAuYeung, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
Very good service and nice hotel,I will introduce to my friend for sure. Thx.
Stayed 5 nights in Oct 2018
Response from Tayapat on 2018/10/24
Dear JerryAuYeung, Wow - thank you for this incredible feed back !! Our team will be delighted to hear that you enjoyed your days in Chiang mai that much! Hope to have you with us soon again, sunny Best reg, Baan suan residence

10/10 Excellent

Phenpaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and excellent services It was an excellent experience to stay here. Staff is very nice and warm welcome. Nice architecture and nature

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Cool place
Very nice hotel, with excellent service, friendly staff & good food in Baan Suan restaurant and Baan Suan Silp café. Only downside was the room: not corresponding to the pictures, smaller than indicated, no kingsize bed, no garden view as advertized. It was OK, but didn't meet the hotel standards and expectations. But all in all still recommendable for anyone wanting to be close to Chiang Mai, but in a quiet country side environment.

10/10 Excellent

Mona Ute, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love at first sight
We discovered this beautiful resort by chance when exploring various river neighbourhoods and stopping for lunch at the gorgeous Baan Suan restaurant. At first we thought it was a gallery... and indeed - Baan Suan has two gallery spaces with changing exhibitions during high season. But it is much more .. a slice of paradise , lush green surroundings, stylish rooms, beautiful architecture ... and above all, the most friendly and accomodating staff. So I stayed for 1 months, was looked after like family, ate many delicious meals, both at the Slip cafe and at the Thai restaurant, made excellent use of the beautiful pool, used the bicycle for trips to the village where my husband is cared for or took advantage of the free shuttle bus to wherever I wanted to go. The manager also kindly upgraded my room to a 1 bed villa, so I felt like a queen. I can highly recommend to those who appreciate beauty and serenity.

8/10 Good

Peter, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay - felt like home!
Hotel seemed understaffed. Included breakfast was excllent, however room service lunch/dinner was not very good. Location is 10 min from old town and out of the hustle and bustle - we appreciated the quiet. Not many restaurants close by. Rooms were clean and neat - a bit on the worn out and creaky side. Services were excellent - laundry, scooter rebtal, free bikes, great little pool and games for family etc. the garden on the river was beautiful. Excellent place for a low-key quiet getaway that is still close enough to town to access it as needed.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아름다운 호텔
시내에서는 조금 떨어져있습니다. 그랩밴으로 300밧 정도 나옵니다. 하지만 공항 픽업, 무료 셔틀(오전) 서비스가 있어 편리합니다. 5박했는데 무료 레이트 체크아웃, 공항 드랍서비스 해주었습니다. 조식은 과일, 음료와 함께 브런치 형태로 나오고 맛있습니다. 조경이 매우 좋고 객실도 매우 예쁩니다. 직원들 모두 친절합니다. 대가족 여행이었는데 모두 만족했습니다. 대가족이나 다인수 여행이라면 적극 추천합니다.
Stayed 1 night in Jan 2020
Response from Tanyapat on 2020/1/25
Dear Guest! Thank you very much for your kind feedback. We are happy to hear that you enjoyed your stay with us. Greetings from Chiang mai Baan suan reisence Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절하고 아름다운 호텔
치앙마이 시내에서는 다소 떨어져있는 숙소입니다. 밴 그랩으로 300밧 정도 나왔던 것 같아요. 7인 가족여행이었고 2박 후 치앙라이 다녀와서 3박하였습니다. 공항 픽업, 오전 1회 시내까지 셔틀 이용 편안했습니다.조식 간단히 브런치 형식으로 제공되었습니다. 호텔 부지가 매우 넓고 조경이 매우 멋집니다. 거실과 부엌이 있어 가족여행에 적합했습니다. 스텝분들 친절하셨고요. 마지막 날 레이트 체크아웃을 무료로 해주셨습니다. 체크아웃 후 공항까지 데려다 주셨습니다. 그리고 호텔 내 제공되는 스넥들도 무료였어요. 그랩도 잘 잡혔습니다. 아름다운 호텔입니다. 그리고 호텔 내에 있는 타이식당 맛있습니다. 가격도 적당합니다.
조식
Stayed 1 night in Jan 2020
Response from Tanyapat on 2020/1/15
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Best regards Baan suan residence

10/10 Excellent

Youngsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족스러웠어요.
정원이 너무 좋았고, 스태프들 서비스 또한 만족스러웠습니다. 치앙마이를 여행 하시려는 분들에게는 위치 빼고 모든게 다 완벽할거에요.
Stayed 1 night in Dec 2019
Response from Baan suan family team on 2020/2/5
Dear our guest! Thank you very much for your kind comments after your stay with us. Looking foward to welcome you back soon. Baan suan residence family on behalf of the team

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
安靜，服務人員態度好
Stayed 5 nights in Jul 2019
Response from Baan suan on 2019/8/8
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 Good

Verified traveler

Stayed 3 nights in Jul 2019
Response from Baan suan on 2019/8/8
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Best reg,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oase mit vielen liebevollen kunsthandw. Details
Baan Suan Residence liegt etwas ausserhalb von Chiang Mai in einer parkartigen, sehr schönen Anlage. Die Stadt kann dennoch gut erreicht werden (Taxi/Tuk Tuk). Die Hotelstaff Ist sehr freundlich und ebenso hilfsbereit. Wunderbarer Ort, wenn man Ruhe und Entspannung sucht.
Stayed 11 nights in Feb 2019
Response from Eak on 2019/3/6
Dear Guest! Thank you very much for your kind comments after your stay with us. Looking foward to welcome you back soon. Baan suan residence

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
アーリーチェックイン11:00で予約をしたが、チェックインはPM3:00と言われた。インターネットのスピードが1MBも無く、使えない。アメニティでインスタントコーヒーも付いていない。
Stayed 2 nights in Feb 2019
Response from Eak on 2019/3/6
Dear Guest! Thank you very much for your kind comments after your stay with us. Looking foward to welcome you back soon. Baan suan residence

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Schöne ruhige Lage im Grünen ca. 20 min. nördlich von Chiang Mai. Sehr kunstvoll und ansprechende Dekoration des Hotels. Es gibt einen täglichen Shuttle in die Stadt um 10 Uhr morgens. Das Personal ist stets freundlich und zuvorkommend. Auch der Airport-shuttleservice ist inklusive. Wir hatten eine sehr schöne Zeit dort.
Stayed 6 nights in Feb 2019
Response from Tanyapat on 2019/2/20
Dear Our guest... Thank you for your nice review and score. We do appreciate all the great comments. Thank you also for your mention about the hotel staff. I have shared your kind words with them. We are delighted to know that you will come back at Baan suan residence. Kind regards, Baan suan residence team

8/10 Good

Verified traveler

Stayed 6 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
자연친화적이고 평화로운 숙소
네명이 함께 투숙하기 위해 투룸 빌라에 예약했지만 도로변의 소리가 밤새 너무 시끄러워서 잠을 거의 못잤습니다. 다음날 매니저에게 말해 리조트 안쪽의 객실로 방을 바꿨더니 조용해서 드디어 원하던 곳에 왔구나 싶어졌었어요. 조식도 부족함 없었고 수영장 물도 깨끗하고 스탭분들도 친절합니다. 정원 관리가 잘 되어있어 산책하기도 부족함 없이 좋구요. 다만 침대 시트가 어두울 땐 몰랐는데 마지막날 짐싸며 밝은 자연채광으로 보니 얼룩이 있어 찝찝했어요. 자연친화적이고 다 좋은데 청결에만 조금 더 신경써주면 쾌적한 스테이가 될 것 같아요. 치앙마이 시내와 15분 정도 떨어져 있지만 번잡한 걸 싫어하는터라 오히려 조용하고 여유롭게 지낼 수 있어 좋았습니다.
Stayed 4 nights in Jan 2019
Response from Tanyapat on 2019/2/20
Dear Guest Thank you for choosing Baan suan residence and your kind opinion about the comfort we offer, our location, breakfast and views. Thank you also for your mention of the hotel staff. It will be a pleasure to host you again in future. With best regards Baan suan residence

10/10 Excellent

ming hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
美麗的渡假村。
從Central Festival 坐Grab可享折扣，我入住時沒其他客人，單獨享有飯店設施，實在棒透了。在這裡租摩托車很貴，外面公司牽過來還要50銖，真是沒嘖。附近國家公園大概1小時多，雖是郊區，但交通混雜可不輸市內，小心為上，附近很少加油站，要騎到萬客隆才有。這裡像個渡假村。聽旅館人員說老闆把整條路都買下來了，真是富豪。
Stayed 2 nights in Jan 2019
Response from Tanyapat on 2019/1/31
Dear our guest ! Thank you very much, we are happy to hear that you enjoyed your stay with us. Season greetings Baan suan residence staff

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would a lovely place, someone with great design taste created it. I really enjoyed staying at Baan Suan Residence. Only information that was wrong on trivago was, that it is close to chiang mai center (0,6 km). but I will sure come again.
Stayed 1 night in Jan 2019
Response from eak on 2019/1/12
Dear our guest! Thank you very much for your kind comments after your stay with us. Looking foward to welcome you back soon. Baan suan residence family on behalf of the team

10/10 Excellent

Thamonphorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ห้องสวย บรรยากาศดี
บรรยากาศดีมากๆค่ะ ต้นไม้เยอะ ร่มรื่น ห้องนอนสวย กว้าง
Stayed 1 night in Dec 2018
Response from เอก on 2019/1/9
ขอบคุณมาก ๆ สำหรับรีวิว บรรยากาศบ้านพักของเรา หวังว่าจะกลับมาเยี่ยมเราอีกในเร็วนี้ เฮือนพักบ้านสวน

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
ホテル全体的には良かったが、我々の部屋は、センスが悪く不満だった！800号室 、サービスは悪くないが、マネージャー以外ほとんど英語が通じなくて困った。
Stayed 3 nights in Nov 2018
Response from eak on 2019/1/9
Dear Guest ! Thank you very much for your kind comments after your stay with us. Looking foward to welcome you back soon. Baan suan residence team

10/10 Excellent

Kaoru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ゆっくり時間が流れるホテル
手入れが行き届いており、スタッフの対応も よく居心地の良いホテルでした。ただ シャワーの温度調節ができなかったのが 残念。
Stayed 2 nights in Oct 2018
Response from Tanyapat on 2018/10/26
Dear Kaoru, Wow - thank you for this incredible feed back !! Our team will be delighted to hear that you enjoyed your days in Chiang mai that much! Hope to have you with us soon again, sunny greetings from Chiang mai your family Tanyapat on behalf of the Baan suan residence team

10/10 Excellent

Mavis, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很不錯的度假酒店
酒店在郊區，離市區大概有20分鐘車程，環境寧靜優美。 酒店職員都很友善，每天會主動跟我們問候。有一個清晨，我和朋友參加了網上訂購的活動，在門口等了半個小時，接送我們的車還未到，網上客服也沒有回應，我們非常着急。這時，酒店的經理出來為我們與當地的活動機構聯絡和溝通，他告訴我們車大概什麼時候才來，因為接送我們的車遲到了，我們才放心。那一刻真的很感動。 另外，有晚我們回到客房，看見酒店悄悄的為我們送上一大份水果呢！而且，他們用樹葉編織一些花朵當作小禮物放在我們的床上，真的非常窩心！ 除了多昆蟲外，其他所有地方都做得非常出色！ 非常難忘的旅程。
Stayed 3 nights in Jul 2018
Response from Eak on 2018/7/20
Dear Mavis! Thank you so much for this kind feed back that is highly appreciated! Looking forward to your soon return visit! Best wishes your family. Tanyapat on behalf of the team

8/10 Good

J Vera, ระยอง

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ห้องพัก สงบ ท่ามกลางธรรมชาติ
ชอบที่แฝงงานศิลปไว้ทั่วสถานที่. บรรยากาศสงบท่ามกลางธรรมชาติ. พนักงานเป็นกันเองอย่างมาก
Stayed 1 night in May 2018
Response from Eak on 2018/5/11
Dear Valued Guest. Thank you very much for your lovely feedback about your stay at the Baan suan residence. We are really pleased to read, that you had a nice experience at our hotel, as well as with our staff. We really hope that we have once again the possibility to welcome you at our hotel and remain, with best regards, The Baan suan residence staff Team

10/10 Excellent

Nt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
悠閒度假田園villa
飯店內部環境很棒，庭園和建築非常有泰式悠閒度假的感覺，包一棟villa有兩層樓，共六間房間，可入住10人，整體裝潢很美，飯店員工服務不錯，退房當日清晨5點就開兩台車載我們前往機場，很棒的住宿體驗；唯一較麻煩的是飯店的位置過於偏僻，適合入住後就享受飯店環境的住客，但因過度窮鄉僻壤，計程車司機也不太找的到，即便使用導航，也會懷疑自己是否走錯路了。另外的小建議，就是會包棟的住客通常是同行友人眾多，希望能夠有公共空間可以聚會，但villa內進門的廚房+客廳是屬於L型的，且空間很小，舒適的桌椅也不多，很難容納那麼多人同聚一堂舒適聚會，如果這方面能夠重新擺設改善就太完美了。
Stayed 1 night in Mar 2018
Response from Tanyapat on 2018/4/13
Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards, The management team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a perfect stay.
I really love laying on the sun lounger while enjoying the wonderful view of the resort. Staff there are very nice and helpful. They will suggest you where to go if you have no plan. The resort cafe is just perfect providing very nice breakfast and coffee. OMG I just can' t wait to go back next time for this tranquil and relaxing resort.
Stayed 5 nights in Sep 2017

8/10 Good

Mさん, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かでのんびり、ゆったり快適な時間。
スタッフの方、皆さん、気持ちのいい対応でリラックス出来ました。敷地が広く、鳥の声を楽しみながら、お庭をお散歩したり、ゆったり過ごせました。其処彼処に、いろんなタイプの椅子やソファが置いてあり、とにかくゆっくり過ごすことが出来ました。チェンマイの中心から少し離れていますが、中心街まで送ってくれます。まるで、家族に送ってもらっているような感じでした。最新の設備が整っているわけではないですが、お掃除も行き届いていて、快適に過ごせました。中心街まで出掛けましたが、次回は、ずっとゆっくりホテルだけで過ごし、非日常の時間を堪能したいと思っています。片言の英語しか話せない私たちでしたが、一生懸命聞いてくれて、不自由感は感じませんでした。

8/10 Good

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Komfort und Ruhe am Stadtrand.
Vom Check Inn bis zum Check out nur positive Eindrücke. Das Personal war sehr zuvorkommend. Die Lage ist eher für Ruhesuchende. Es gibt einen täglichen kostenfreien Transfer am Vormittag. Für die Abendstunden bitte unbedingt vorher den Hotel Shuttle vorreservieren, man kommt sonst nicht weg. Für den Rückweg am späten Abend stehen nur Tuk Tuks in der Stadt zur Verfügung, Fahrtzeit Ca. 20 Minuten. tolles sauberes Zimmer, gerne wieder!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, tasty breakfast, but a bit far
The staffs are very nice and kind, the breakfast is so delicious and special that different with other hotels. Only one free shuttle bus to town in the morning, I hope the shuttle bus could be arranged for the guests at other reasonable time because it is really far to the town and the fare is quite expensive.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店建议还是开车前往
酒店建议还是开车前往，第一次去需要找路，建议预留找路的时间

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING
非常優秀的飯店，雖然離市區有點距離。 不過是值得的~在此有了非常美好的住宿體驗 下次仍然會列為首選!!!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Tres bon accueil, mais...
Mettez une vraie salle de bains dans la chambre et des fauteuils confortables au restaurant... Sinon tres bon accueil, personnel sympathique et drole. Un peu loindu centre ville mais quelques bonnes adresses incroyables à proximité.