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Fiesta Inn Chetumal Hotel

3.5 star property
Start your day with a delicious breakfast, enjoy light fare all day, and savor cocktails and dinner near Palacio de Gobierno.

Choose dates to view prices

Located in downtown Chetumal, Fiesta Inn Chetumal Hotel offers practical amenities. Enjoy the outdoor pool, international dishes at La Isla restaurant, free in-room WiFi, a gym, and a sunny terrace for relaxation.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is NT$3,446
NT$3,925 total
includes taxes & fees
Mar 24 - Mar 25

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • City view
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • City view
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

7.2 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • City view
  • 732 sq ft
  • Sleeps 4
  • 1 King Bed
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About the neighborhood

Located in Chetumal, Fiesta Inn Chetumal Hotel is in the city center and on the boardwalk/promenade. Don't miss out on a visit to Payo Obispo Zoo. Visit our Chetumal travel guide
Map
Av. Alvaro Obregón No.229, esq. Av. Independencia Col. Centro, Chetumal, QROO, 77000

What's nearby

  • Explanada de la Bandera
    5 min walk - 0.4 km
  • Chetumal Ferry Terminal
    5 min walk - 0.4 km
  • Palacio de Gobierno
    5 min walk - 0.4 km
  • Palacio Municipal De Othon P. Blanco
    8 min walk - 0.7 km
  • Museo de la Ciudad
    10 min walk - 0.8 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    7 min drive

Restaurants

  • CAFE 290
    6 min walk
  • hot dogs de la obregon
    4 min walk
  • Marisquería El Taco Loco
    5 min walk
  • Sergio's Pizzas
    5 min walk
  • Los Comales
    3 min walk

About this property

Fiesta Inn Chetumal Hotel

Hotel near Chetumal Ferry Terminal
Located close to Palacio de Gobierno and Museo de la Ciudad, Fiesta Inn Chetumal Hotel provides a free roundtrip airport shuttle, a terrace, and dry cleaning/laundry services. The on-site international cuisine restaurant, La Isla, offers breakfast, dinner, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and a 24-hour front desk
  • Meeting rooms, a front-desk safe, and a gift shop
  • Guest reviews give top marks for the helpful staff
Room features
All 131 rooms have comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with showers and hair dryers
  • 32-inch LCD TVs with cable channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 to 14 for adults and USD 14 to 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Isla

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 0.98 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14 to 14 for adults, and USD 14 to 14 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Chetumal
Fiesta Inn Chetumal Hotel
Hotel Fiesta Inn Chetumal, Mexico - Quintana Roo
Fiesta Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel
Fiesta Inn Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel Chetumal
Fiesta Inn Chetumal Mexico - Quintana Roo

Frequently asked questions

Does Fiesta Inn Chetumal Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Fiesta Inn Chetumal Hotel?

As of 2026/3/6, prices found for a 1-night stay for 2 adults at Fiesta Inn Chetumal Hotel on 2026/3/24 start from NT$3,446, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fiesta Inn Chetumal Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Fiesta Inn Chetumal Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Fiesta Inn Chetumal Hotel?

Check-out is at noon.

Does Fiesta Inn Chetumal Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Fiesta Inn Chetumal Hotel located?

Located in the heart of Chetumal, this hotel is within a 10-minute walk of Palacio de Gobierno, Chetumal Ferry Terminal, and Museo de la Ciudad. Payo Obispo Zoo and Oxtankah Ruins are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Fiesta Inn Chetumal Hotel Reviews

8.8

Excellent

8.8

Cleanliness

10

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 592 out of 1010 reviews
Rating 8 - Good. 238 out of 1010 reviews
Rating 6 - Okay. 110 out of 1010 reviews
Rating 4 - Poor. 45 out of 1010 reviews
Rating 2 - Terrible. 25 out of 1010 reviews

Reviews

8/10 Good

ian

Liked: Cleanliness, amenities, property conditions & facilities
Convenient with train transfer. Given 1 complimentary breakfast for 2 guests??? Clean nice pool on the roof.
Stayed 1 night in Jan 2026

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Fiendly staff, good size clean room
Stayed 1 night in Jan 2026

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Room was good.....location was good. Staff was good but taxi that was arranged by staff was way over priced.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mercedes

Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was great. From check-in to good room service, clean rooms . Also a plus for us, the staff spoke English. Definitely will be back when we travel through again.
Stayed 1 night in Dec 2025

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
My family and I enjoyed staying and its location made it easy for us to go around the city.
Stayed 1 night in Jul 2025

10/10 Excellent

Erdal

Liked: Cleanliness, amenities, property conditions & facilities
Staff is always helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet. The room was perfect. The roof top pool is beautiful.
Stayed 6 nights in Dec 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities
Room was comfortable, clean and quiet. Overall a great option when staying in Chetumal.
Stayed 1 night in Jul 2025

10/10 Excellent

Erwin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, and nice bed to sleep, great hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Jessi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and very convenient if you want to rent a car. Highly recommend.
Stayed 3 nights in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great with exception of the bar not charging to the room and having to close out tab after every drink!
Stayed 2 nights in Dec 2025

10/10 Excellent

Roberto

Amazing experience, people very friendly in my opinion
Stayed 1 night in Jul 2025

8/10 Good

Ramon

Liked: Staff & service, room comfort

Good stay.

Was a good stay. Javier was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful.. The breakfast was great
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room
Stayed 1 night in Jul 2025

8/10 Good

Ramon

Liked: Staff & service, property conditions & facilities, room comfort

Nice Family stay...

Family trip, it was good, service was good. Alejandra was great and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and hospitality. The staff made us feel welcome in all areas.
Stayed 3 nights in Apr 2025

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and common areas. Friendly staff
Stayed 1 night in Jun 2025

6/10 Okay

Yamani

Liked: Cleanliness
Staff was courteous. Extended buffet options, including sea food and custom breakfast food order. However, the soap for hair and body does not foam nor have a good scent as was previously. Also, my room TV was not smart. No Netflix option
Stayed 1 night in Dec 2025

8/10 Good

Nimia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent. The roof top view is beautiful.
Stayed 1 night in May 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Nice restaurant and bar. Comfortable room.
Stayed 1 night in Apr 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

I absolutely love this hotel! It's so easy to get comfortable here, and the staff is incredibly friendly. This is my fourth time staying here, and I keep coming back for a reason—the atmosphere and service are consistently excellent. Highly recommend!
Stayed 4 nights in Apr 2025

10/10 Excellent

Rob

Liked: Staff & service, property conditions & facilities
Very clean. Shower floor is very slippery. Could use more English channels on TV. Bed is so comfortable and staff is amazing.
Stayed 1 night in Jul 2025

8/10 Good

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pit stop

We overnighted there after coming by Ferry from Belize. It was a good choice to refresh and rejuvenate. Food options were good and reasonable - all staff were friendly and helpful. Rooms were clean and comfortable.
Stayed 1 night in Feb 2025