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Hotel Los Cocos Chetumal

3.0 star property
Travelers can cool off in three outdoor pools or catch up on work at the business center in this convenient Chetumal hotel

Choose dates to view prices

Hotel Los Cocos in Chetumal's business district offers a practical base with three outdoor pools. Guests work efficiently at the business center and enjoy local cuisine at the restaurant. Helpful staff and complimentary self-parking enhance the welcoming atmosphere.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
The current price is NT$1,979
NT$2,426 total
includes taxes & fees
Jun 1 - Jun 2
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Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Los Cocos Chetumal have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Hotel Los Cocos Chetumal?

As of 2026/5/21, prices found for a 1-night stay for 2 adults at Hotel Los Cocos Chetumal on 2026/6/1 start from NT$1,979, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Los Cocos Chetumal pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Los Cocos Chetumal?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Hotel Los Cocos Chetumal?

Check-out is at noon.

Where is Hotel Los Cocos Chetumal located?

Located in the heart of Chetumal, this hotel is within a 10-minute walk of Museo de la Ciudad and Museum of Maya Culture. Palacio de Gobierno and Fisherman's Fountain are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.6

Cleanliness

8.6

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 190 out of 392 reviews
Rating 8 - Good. 116 out of 392 reviews
Rating 6 - Okay. 53 out of 392 reviews
Rating 4 - Poor. 19 out of 392 reviews
Rating 2 - Terrible. 14 out of 392 reviews

Reviews

Verified

6/10 Okay

Sofia

Liked: Cleanliness, staff & service, amenities
Yes the Breakfast menu was fresh and the parking was safe and easy.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

edelmira

Liked: Cleanliness, amenities, property conditions & facilities
The staff very nice
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Wasn’t impressed with the bathroom in our particular room. Beds were comfortable though.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Richard

Liked: Staff & service, amenities
Great parking and safe staff was great
Stayed 1 night in Apr 2025
Verified

8/10 Good

Shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and maintained.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Leina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Service.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
I like staying there because it is always nice and clean
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean rooms and pool. Amazing breakfast. Looking forward to our next visit
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Zendara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Los Cocos was perfect. The hotel is clean, safe and quiet. There is parking and a restaurant on site. The hotel has a pool and a hot tub. You can also walk downtown for shopping, banking or dinning. We recommend Hotel Los Cocos and will stay there again when we visit Chetumal.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Delsie

Liked: Cleanliness, staff & service, property conditions & facilities
My family has stayed there for years. Glad that their service is still the best.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely pool area in inner courtyard. Excellent choice of breakfast (not included) in the restaurant.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Shelmadine

Liked: Amenities
Centrally located
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and great staff
Stayed 1 night in Aug 2023
Verified

8/10 Good

Azalia

Liked: Staff & service, amenities, property conditions & facilities
The rooms were clean and comfortable. My son enjoyed the pool.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location & service. Clean and nice.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming staff
Stayed 1 night in Feb 2024
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities

Good location, good restaurant

Room furniture was sparce, no dressers or luggage rack. Everything else was fine. Good restaurant has diverse menu.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Lilian

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
this hotel is located in a good area where you are walking distance from restaurants, the seaside, stores ,market etc. The staff very friendly and helpful. however the hotel itself needs some up keeping its starting to look wear out.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Brittney

Liked: Cleanliness, staff & service
Great stay but the beds could be much better. They were a little too hard probably due to being old. . Staff is awesome.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Valdivia

Liked: Cleanliness
We liked that it was downtown, yet the rooms were quiet. The hotel is nice overall but the shower stall is small and the internet was not reliable. The pool was clean but had too much chlorine. For the price and location we would return.
Stayed 1 night in May 2025
Verified

6/10 Okay

Delroy

Liked: Cleanliness, staff & service
Property had a great price and location. The staff were very friendly and accommodating. My sleep wasn't comfortable as they only provide two very small pillows for the beds. The pillows are about half the size of standard bed pillows. The sink also had a slow running drain and there was visible signs of mold on the ceiling above the beds and in the restroom.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Hans A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've been to this hotel 21 years ago. There is still a waiter from this period who I recognizes. In the meantime the hotel has very modern and new rooms, and - to be honest - the old rooms a a very little bit outdated now. But staying honest: What do you expect for a super´price of 45$? The important thing is the cleanliness, friendly people and a very good restaurant
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Joseph Patrick Anthony

Liked: Cleanliness
lack of nearby restaurants
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kennon

Liked: Staff & service, amenities, property conditions & facilities
It was a good “go to” stay.
Stayed 1 night in Nov 2025