Chalets in Cheshire West and Chester

"Lovely hotel"

"Do not stay here. Everything that could be bad was. The heating was on maximum in the room which we couldn't control, maybe 30c in there when we arrived? The air con did not work and the window would not open. The wallpaper was coming off the walls and ceiling and the bathroom paint was peeling all over the ceiling. There was also rust and mould everywhere in the bathroom. I did ask for assistance at reception but they just said the air con was broken. I asked for a fan but it didn't arrive before we decided we could not spend the night there and sought alternative accommodation for the night. This hotel needs urgent refurbishment before it should be open to the public. "

"Very impressed with this hotel from start to finish, The staff were awesome very accommodating with any requests and of course the facilities are great. Thank you"

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"Great staff , Great place and relaxed atmosphere. will stay again ."

"Great location. Comfortable room and bed. Fantastic staff."

"Awful mattress condition"

"Staff were lovely especially the man on reception who was there until about 11pm. Food at the forge was great and again the staff were fab"

"Beautiful setting, staff were brilliant and food was great. I would recommend to anyone "