柴郡私人度假屋

「This is a total scam. To start with, this is not a hotel as advertised. This is a multiple occupancy house. The condition of the propert is deplorable. The smell of the room is unbearable, as if an animal has died and rotted in it. Upon arrival, I found the sink cracked and leaking on the bathroom floor flooding it. The so called emergency number was only operated till 5 pm only. I sent a message on their WhatsApp group as advised but the answer came the following day. I was so much disguated...

「Arrived to food in the fridge, scraps in the sink and a dirty bathroom. No hand towels or soap, and the beds looked slept in. There was a phone charger plugged in at the sofa. Looks like someone is living there. The landlord refunded in full, seems their cleaner may have misled them so not necessarily their fault but wouldn't stay again」

「No hot water, no heating in accommodation. Was like 3 weeks before I made booking ( evidence from tenant who had been there for months). Why advertise a property with no hot water or heating in peak winter??!! The description of facilities shared was small print on hotel.com site , so you can imagine my frustration on arrival Accommodations caretaker not responding or returning calls for support. Avoid the accommodation and all others owned by this firm … total fraud. I expect compensation 」

「It was ok the house was clean and modern but my room had some issues that were never resolved No blinds on the window.. then i found them in drawer Headboard broken Temperature knob for radiator snapped off」

「The Dairy is a very well presented accommodation, has everything needed, Very clean and nice and quiet setting Is in easy striking range for local attractions, eating & shopping. We enjoyed our stay and I am sure we will re visit again. Also we were given lots of helpful information About the surrounding area prior to arriving So was able to have our plans on trips while staying. Thank you.」