室外游泳池,提供日光浴躺椅

欽奈凱悅麗晶飯店的評分

5 out of 5
欽奈凱悅麗晶飯店
365 Anna Salai, Teynampet, Chennai, Tamil Nadu

評論

8.2

非常好

10 分,有夠讚;438 則評論中有 211 則" "
8 分,不錯哦;438 則評論中有 127 則" "
6 分,一般般;438 則評論中有 47 則" "
4 分,不太好;438 則評論中有 24 則" "
2 分,很糟糕;438 則評論中有 29 則" "

8.4/10

整潔度

8.6/10

員工素質

8.4/10

設施服務

8.2/10

住宿環境和硬體

8.4/10

環保程度

評論

8/10 不錯哦

Kung chieh

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 4 晚
Ruban Das 於 2024年2月21日回覆
"Dear Guest, Thank you for choosing to stay with us and for taking the time to share your experience on this platform. Please accept my heartfelt apologies for the inconvenience caused to you. We have investigated the matter thoroughly and I sincerely apologize for the lapses which adversely impacted your experience with us. Rude behaviour of the staff is totally unacceptable and non-representative of our usually high service standards. I have addressed your feedback with the entire team and assure you that the learnings from this incident will be put to good use to prevent any future recurrence of a similar nature with you or any other guest. Once again, my heartfelt apologies for what happened during your stay. Please consider giving us an opportunity to redeem ourselves by showcasing the service standards we are known for. My team and I, look forward to hearing from you and to welcoming you back soon. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

10/10 有夠讚

Tianxin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
金奈顶级商务酒店
之前曾经通过携程预订在这里住过十晚,当时曾经遇到一些WiFi网速问题和房门隔音不好楼下传来噪音的问题,但是都得到了酒店及时妥善的解决,工作人员都很耐心。 这次入住感觉网速有了明显的提升,房间还是那么整洁干净,屋内的设计一贯的统一而优雅,位于市中心交通也非常便利。内部的围楼设计非常奢华,尤其到了晚上的灯光开启后,整个大堂有种电影里的感觉。 酒店最大的亮点就是健身房和游泳池了,空间都非常大,适合热爱运动的人士入住,这里可以说是我在金奈住过的最大泳池和健身房了。同时体验过一次Spa,非常舒适惬意。 酒店的早餐种类丰富,光线很好,早上用餐令人感觉心情愉悦。但是就是肉类较少,希望以后能多提供一些肉类。 最后,还是感谢酒店工作人员热情的招待与贴心的服务,以后还会继续入住的。
於 2019 年 1 月住了 1 晚
General Manager, Hyatt Regency Chennai 於 2019年7月25日回覆
Dear Guest, hank you so much for your patronage and for taking the time to provide feedback on your recent stay with us. The fact that you were impressed with all aspects of your stay are truly delightful. I have shared your comments with my team , your appreciation on their efforts in making your dinning special is very encouraging. We are proud to have an ambassador in you and look forward to welcoming you back. With Warm Regards, Tarun Seth,

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
捷運施工
附近捷運,因此交通較擁擠
於 2018 年 1 月住了 4 晚
Meenu 於 2018年1月30日回覆
Dear guest, thank you very much for your great review. It is always very nice to know how our guest´s stay was and how they felt while with us. I hope you can come back anytime soon and enjoy a few more days in our hotel.

10/10 有夠讚

Animesh

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Marvelous place to stay with an amazing breakfast buffet
於 2024 年 5 月住了 3 晚
Ruban Das 於 2024年5月15日回覆
"Dear Guest,Thank you so much for your kind review. We’re glad to note that you had a lovely experience at the hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care.Your kind words regarding the rooms and hotel services are immensely valued. We’re happy to know that our team member succeeded in making your experience a memorable one.We look forward to welcoming you back at the hotel.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai"

10/10 有夠讚

Adityaraj

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place with great staff!
於 2024 年 5 月住了 1 晚
Ruban Das 於 2024年5月10日回覆
"Dear Guest,Thank you for choosing to stay with us and for taking the time to review your experience. It is kind of you to mention that you received consistently diligent and friendly service throughout your stay. Your feedback is a recognition of the service culture of genuine care and concern for the guest experience that we have inculcated through intensive training, and I am grateful to you for acknowledging this for the benefit of other travelers. The fact that the greatest highlight of your stay was the service rendered by my team, who desire to make a difference, makes me feel so proud of the team I work with. We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai."

6/10 一般般

Jeff,Singapore

商務旅客, 團體旅遊
喜歡:整潔度、員工素質和設施服務
Enviroment overall good, the setback is the unstable wifi which keep drop-line, causing difficulty accessing internet .. no improving even feedbacks
於 2024 年 5 月住了 5 晚
Ruban Das 於 2024年5月9日回覆
"Dear Guest,Thank you for choosing to stay with us and for taking the time to share your experience on this platform.Please accept my heartfelt apologies for the inconvenience caused to you. We have investigated the matter thoroughly and I sincerely apologize for the lapses which adversely impacted your experience with us.Unstable WI-FI connection is totally unacceptable and non-representative of our usually high service standards. I have addressed your feedback with the IT team and assure you that the learnings from this incident will be put to good use to prevent any future recurrence of a similar nature with you or any other guest.Once again, my heartfelt apologies for what happened during your stay. Please consider giving us an opportunity to redeem ourselves by showcasing the service standards we are known for. My team and I, look forward to hearing from you and welcoming you back soon.Warm Regards, Ruban Das,General Manager,Hyatt Regency Chennai"

8/10 不錯哦

Ramachandran

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good environment
於 2024 年 2 月住了 1 晚
Ruban Das 於 2024年5月2日回覆
"Dear Guest,Thank you so much for sharing your generous review. We’re glad to note that you had a pleasant dining experience at the hotel and enjoyed the food. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care.We look forward to welcoming you back at the hotel.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai"

10/10 有夠讚

Vijitha

於 2024 年 4 月住了 3 晚
Ruban Das 於 2024年5月9日回覆
"Dear Guest,Thank you for choosing to stay with us and for taking the time to review your experience. Your feedback is a recognition of the service culture of genuine care and concern for the guest experience that we have inculcated through intensive training, and I am grateful to you for acknowledging this for the benefit of other travelers. We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai."

6/10 一般般

Unnikrishnan

喜歡:整潔度
My room was filled with fruit flies and even though I complained about it, the hotel didn’t do anything about it. The room door was also problematic. I had a lot of trouble just unlocking and locking the door. The lock switch and the lock weren’t attached properly and was problematic.
於 2024 年 4 月住了 2 晚
Ruban Das 於 2024年4月13日回覆
"Dear Guest,Thank you for choosing to stay with us and for taking the time to share your experience on this platform.Please accept my heartfelt apologies for the inconvenience caused to you. We have investigated the matter thoroughly and I sincerely apologize for the lapses which adversely impacted your experience with us.Please consider giving us an opportunity to redeem ourselves by showcasing the service standards we are known for. My team and I, look forward to hearing from you and welcoming you back soon.Warm Regards, Ruban Das,General Manager,Hyatt Regency Chennai.

10/10 有夠讚

Chedarampattu

喜歡:整潔度、員工素質和住宿環境和硬體
From check in to check out Hyatt Regency, Chennai made it an easy process. The room was clean and nice. The room service was good, and the laundry facilities were available around the clock. The staff was friendly, and greeted us with warmth every time. The dining options were good.
於 2024 年 3 月住了 9 晚
Ruban Das 於 2024年3月29日回覆
"Dear Guest,Thank you for sparing your valuable time to share such a wonderful review on your experience with us.We are delighted to know that you had a memorable stay at our hotel, your positive feedback will act as source of inspiration for us. All of us at Hyatt Regency Chennai, endeavor to do our best so that all our guest receives friendly and attentive service coupled with genuine warmth and care.We are proud to have an ambassador in you and look forward to welcoming you back."Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

8/10 不錯哦

Changyi Linus

商務旅客
喜歡:整潔度、員工素質和設施服務
There are occasional blackouts at night where all the lights in the building go off and then on again. Otherwise quite pleasant stay.
於 2024 年 3 月住了 1 晚
Ruban Das 於 2024年3月15日回覆
"Dear Guest,Thank you so much for your kind review. We’re glad to note that you had a lovely experience at the hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care.We look forward to welcoming you back at the hotel.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai"

10/10 有夠讚

Jyotirmoy

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Ruban Das 於 2024年3月7日回覆
Dear Guest,Thank you so much for your generous rating. We’re glad to note that you had a comfortable experience at the hotel. All of us at Hyatt Regency Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care.We look forward to welcoming you back at the hotel.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai"

10/10 有夠讚

Lakshmi

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I loved the aesthetics of the hotel, i loved the exhibitions they host, loved my room facing the pool. I appreciated and enjoyed everything abt the hotel. What i didnt like was the South Indian breakfast options. U need to hire a really good South Indian chef. The idly's were sticky, poori masala was bland and there was no variety in the dessert. I was there for 2 weeks and every day was a different version of the same desert. I have stayed at Rain Tree, amazing selection of South Indian breakfast options and more than one dessert to choose from, unlike Hyatt everyday offering a different version of the same dessert and no cashews in the dessert.
於 2024 年 2 月住了 8 晚
Ruban Das 於 2024年2月26日回覆
Dear Guest,Thank you so much for your generous rating. We’re glad to note that you had a comfortable experience at the hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care.We look forward to welcoming you back at the hotel.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

10/10 有夠讚

Thambirajah

於 2024 年 2 月住了 5 晚
Ruban Das 於 2024年2月26日回覆
Dear Guest,Thank you so much for your generous rating. We’re glad to note that you had a comfortable experience at the hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care.We look forward to welcoming you back at the hotel.Warm Regards,Ruban DasGeneral ManagerHyatt Regency Chennai"

2/10 很糟糕

Vidyanathan

商務旅客
不喜歡:員工素質、設施服務和住宿環境和硬體
For the money that was paid, expect an exceptional customer service. It was a noisy train station w chaos . Pls do not go if the expectation is to unwind after a long day of work and meetings .
於 2024 年 2 月住了 2 晚
Ruban Das 於 2024年2月15日回覆
"Dear Guest,Thank you so much for sharing your valuable feedback with us.Kindly accept my heartfelt apologies for the inconvenience faced by you during your stay. At Hyatt Regency, Chennai, we endeavor to do all we can to ensure that every guest feels welcomed, we regret to know your unsatisfactory stay with us.We have shared your feedback regarding the dirty carpet, mattress, pillows, window blinds, unpolished doors and fungus on the bathroom walls with our Rooms division manager and the housekeeping team and please be assured our leadership team is looking into the situation to resolve it at the earliest.I thank you for sharing your valuable observation with us which will act as a catalyst to improve the quality of our operations.I request you to consider staying with us on your next visit so that we can showcase marked improvement in the areas highlighted by you.We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm RegardsRuban DasGeneral ManagerHyatt Regency Chennai"

8/10 不錯哦

Raj

於 2024 年 2 月住了 3 晚
Ruban Das 於 2024年2月15日回覆
"Dear Guest,Thank you so much for sharing your valuable feedback with us.Kindly accept my heartfelt apologies for the inconvenience faced by you during your stay. At Hyatt Regency, Chennai, we endeavor to do all we can to ensure that every guest feels welcomed, we regret to know your unsatisfactory stay with us.We have shared your feedback regarding the dirty carpet, mattress, pillows, window blinds, unpolished doors and fungus on the bathroom walls with our Rooms division manager and the housekeeping team and Please be assured our leadership team is looking into the situation to resolve it at the earliest.I thank you for sharing your valuable observation with us which will act as a catalyst to improve the quality of our operations.I request you to consider staying with us on your next visit so that we can showcase marked improvement in the areas highlighted by you.We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm RegardsRuban DasGeneral ManagerHyatt Regency Chennai"

4/10 不太好

SAIPRASAD

商務旅客
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
於 2024 年 1 月住了 2 晚
Ruban Das 於 2024年2月20日回覆
"Dear Guest,Thank you so much for sharing your valuable feedback with us.Kindly accept my heartfelt apologies for the inconvenience faced by you during your stay. At Hyatt Regency, Chennai, we endeavor to do all we can to ensure that every guest feels welcomed, we regret to know your unsatisfactory stay with us.Our leadership team is looking into the situation to resolve it at the earliest.I thank you for sharing your valuable observation with us which will act as a catalyst to improve the quality of our operations.I request you to consider staying with us on your next visit so that we can showcase marked improvement in the areas highlighted by you.We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm RegardsRuban DasGeneral ManagerHyatt Regency Chennai"

10/10 有夠讚

Sasmit

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I had an absolutely amazing experience at Hyatt Chennai this past weekend. Having stayed at multiple Hyatt Regency hotels in US, I must say this one stands out in the top echelon of Hyatt hotels worldwide. Starting from checking in where ever smiling receptionist Mi@@ was amazing ,followed by the dining where each of the wide variety of food was delectable thanks to sou Chef V et al, and the equally laudable hospitality of folks in the restaurant area like Bh@@@@@, Kar@@@@, An@@@ ; and not to forget about the spectacular concierge service spearheaded by Kumar and co, along with the seamless checking out process by Ri@@@. All in all ,this was a memorable experience loved by my family and my parents-- 5 stars to the amazing team of Chennai Hyatt Regency, will certainly look forward to another delightful experience in future.
於 2024 年 1 月住了 2 晚
Ruban Das 於 2024年1月26日回覆
Dear Guest, It was a pleasure to have you stay with us and I truly appreciate you taking the time to share your experience on this platform.We are glad to know that you had a pleasant stay and enjoyed the services provided by our team members. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. Your kind words about the hotel will truly act as a great source of inspiration for my team. We look forward to hosting you again at Hyatt Regency Chennai.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

6/10 一般般

Nandakumar

於 2024 年 1 月住了 3 晚
Ruban Das 於 2024年1月24日回覆
Dear Guest,Thank you so much for sharing your valuable feedback with us.Kindly accept my heartfelt apologies for the inconvenience faced by you during your stay. At Hyatt Regency, Chennai, we endeavor to do all we can to ensure that every guest feels welcomed, we regret to know your unsatisfactory stay with us.We request you to please share a detailed feedback with us so that we can look into the situation and have it resolved at the earliest.We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

10/10 有夠讚

Deluxson,Brentwood

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent Hotel - Clean rooms, Friendly staffs , Enjoyed staying . Will be back soon
於 2024 年 1 月住了 7 晚
Ruban Das 於 2024年1月22日回覆
Dear Guest, I would like to thank you for taking the time to share your feedback regarding your recent stay with us on this esteemed platform. We are thrilled to know you liked the rooms, and service rendered by our thoughtful team members. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. Your kind words about the hotel will truly act as a great source of inspiration for my team. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

10/10 有夠讚

Sunethra

於 2024 年 1 月住了 3 晚
Ruban Das 於 2024年1月22日回覆
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

4/10 不太好

Niket

於 2024 年 1 月住了 1 晚
Ruban Das 於 2024年2月15日回覆
"Dear Guest,Thank you so much for sharing your valuable feedback with us.Kindly accept my heartfelt apologies for the inconvenience faced by you during your stay. At Hyatt Regency, Chennai, we endeavor to do all we can to ensure that every guest feels welcomed, we regret to know your unsatisfactory stay with us.We have shared your feedback regarding the dirty carpet, mattress, pillows, window blinds, unpolished doors and fungus on the bathroom walls with our Rooms division manager and the housekeeping team and please be assured our leadership team is looking into the situation to resolve it at the earliest.I thank you for sharing your valuable observation with us which will act as a catalyst to improve the quality of our operations.I request you to consider staying with us on your next visit so that we can showcase marked improvement in the areas highlighted by you.We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back.Warm RegardsRuban DasGeneral ManagerHyatt Regency Chennai"

10/10 有夠讚

Pannila

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
Ruban Das 於 2024年1月22日回覆
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

10/10 有夠讚

Ancella

Had a wonderful stay
於 2024 年 1 月住了 2 晚
Ruban Das 於 2024年1月23日回覆
Dear Guest, It was a pleasure to have you stay with us and I truly appreciate you taking the time to share your experience on this platform.We are glad to know that you had a wonderful stay at the hotel.All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. Your kind words about the hotel will truly act as a great source of inspiration for my team. We look forward to hosting you again at Hyatt Regency Chennai.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

10/10 有夠讚

Tanmay

於 2024 年 1 月住了 1 晚
Ruban Das 於 2024年1月19日回覆
Dear Guest,Thank you so much for reviewing your experience with us. We are pleased to learn that you had an enjoyable experience at our hotel.We are proud to have an ambassador in you and look forward to welcoming you back at the hotel.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

8/10 不錯哦

Subir

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Ruban Das 於 2024年1月15日回覆
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. We are thrilled to know you had a pleasant stay at our hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. We look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

10/10 有夠讚

Herbert

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Ruban Das 於 2024年1月10日回覆
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

8/10 不錯哦

Natesa,LAGUNA NIGUEL

喜歡:整潔度、員工素質和住宿環境和硬體
.
於 2024 年 1 月住了 4 晚
Ruban Das 於 2024年1月10日回覆
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

10/10 有夠讚

Usharany,Naperville

情侶出遊
喜歡:員工素質、設施服務和住宿環境和硬體
Location, staff
於 2024 年 1 月住了 1 晚
Ruban Das 於 2024年1月9日回覆
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. We are thrilled to know you liked the location and service provided by our thoughtful team members. All of us at Hyatt Regency, Chennai endeavor to do our best so that our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

8/10 不錯哦

Manjula,Germantown

家庭旅遊
喜歡:設施服務
於 2024 年 1 月住了 1 晚
Ruban Das 於 2024年1月9日回覆
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. We are glad to know you had a pleasant stay with us. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

10/10 有夠讚

Ami

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 4 晚
Ruban Das 於 2024年1月9日回覆
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. We are glad to know you had a pleasant stay with us. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

8/10 不錯哦

Lakshmi

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Did NOT like the following: 1. illogical placement of light switches in the room. 2. there were not many vegetarian options and options for small portion eaters in hotel restaurant 3. the bathroom door design was illogical - either covered the shower or the toilet. they could not be used in parallel 4. Found a cockroach in the bath tub the very first day did like the following: 1. the room was cleaned everyday 2. management remembered my birthday :) 3. The staff was friendly and courteous 4. we felt safe during our stay
於 2023 年 12 月住了 2 晚
Ruban Das 於 2024年1月9日回覆
Dear Guest,It was a pleasure to have you stay with us and I truly appreciate you taking the time to share your experience on this platform.While we are glad to learn that your overall experience at the hotel was pleasant, we regret to know that certain aspects of your stay were less than satisfactory.I take this opportunity to thank you for extending such kind words towards our the service rendered by our staff members. We consider our people to be our greatest assets and I am elated to know that our team members succeeded in making your stay memorable.My heartfelt apologies for the inconvenience faced by you with the design of the room. The feedback shared by you have been given the seriousness it deserves and my team will stand committed and we will be eager to provide you a much improved service on your next visit to our hotel. I am confident that my team will spare no effort to impress you.My team and I, look forward to hearing from you and to welcoming you back soon.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

10/10 有夠讚

Luckmi

於 2023 年 12 月住了 10 晚
Ruban Das 於 2024年1月8日回覆
Dear Guest,Thank you for your generous review. We are glad to note that you had a comfortable stay at the hotel, and we look forward to welcoming you soon again at the Hyatt Regency Chennai.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

8/10 不錯哦

senthilvel

於 2023 年 12 月住了 2 晚
Ruban Das 於 2024年1月1日回覆
Dear Guest,Thank you for sharing your feedback with us.We are glad to know that you had a good experience at our hotel. My team and I look forward to welcoming you back again soon.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

10/10 有夠讚

Subir

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Ruban Das 於 2023年12月27日回覆
Dear Guest,Thank you for your kind review. We are pleased to note that you had a comfortable experience at the hotel and we look forward to welcoming you soon again at the Hyatt Regency Chennai.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

8/10 不錯哦

SHABARI

於 2023 年 12 月住了 3 晚
Ruban Das 於 2023年12月29日回覆
Dear Guest, I would like to thank you for taking the time to share your rating regarding your recent stay with us on this esteemed platform. We are thrilled to know you had a pleasant stay at the hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

8/10 不錯哦

SHABARI

於 2023 年 12 月住了 3 晚
Ruban Das 於 2023年12月29日回覆
Dear Guest, I would like to thank you for taking the time to share your rating regarding your recent stay with us on this esteemed platform. We are thrilled to know you had a pleasant stay at the hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

10/10 有夠讚

Anirban

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Ruban Das 於 2023年12月20日回覆
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. We are thrilled to know you had a comfortable stay with us. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. My team and I look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai

10/10 有夠讚

Raghuram

於 2023 年 12 月住了 5 晚
Ruban Das 於 2024年1月8日回覆
Dear Guest,Thank you for your generous review. We are glad to note that you had a comfortable stay at the hotel, and we look forward to welcoming you soon again at the Hyatt Regency Chennai.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

10/10 有夠讚

Rama

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 4 晚
Ruban Das 於 2023年12月20日回覆
Dear Guest,Thank you for sparing your valuable time to share your experience with us.We are delighted to know that you had a memorable stay at our hotel, your positive feedback will act as source of inspiration for us. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guest receives friendly and attentive service coupled with genuine warmth and care.It is indeed very heartening to know that you felt the same during your stay.We are proud to have an ambassador in you and look forward to welcoming you back.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai

6/10 一般般

Prasetha hari

於 2023 年 12 月住了 2 晚
Ruban Das 於 2023年12月21日回覆
Dear Guest,Thank you so much for sharing your valuable rating with us. We would like to express our sincere apologies for not having lived up to the signature Hyatt experience during your recent stay with us.All of us at Hyatt Regency, Chennai endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. It pains us greatly to have even one guest leave the hotel with anything less than a positive impression.Please consider giving us an opportunity to redeem ourselves by showcasing the service standards we are known for.My team and I look forward to welcoming you back soon.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

10/10 有夠讚

Rani

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I was there during the cyclone. The management was awesome; a truly well-run hotel. Breakfast is exceptional with superb food and service.
於 2023 年 12 月住了 4 晚
Ruban Das 於 2023年12月12日回覆
Dear Guest, I would like to thank you for taking the time to share such a wonderful experience regarding your recent stay with us. We are thrilled to know you that you received exceptional service from our team members during the recent cyclone and that you also liked the breakfast. All of us at Hyatt Regency, Chennai endeavor to do our best so that our guests receive friendly and attentive service with genuine warmth and care. Your kind words about the hotel will truly act as a great source of inspiration for my team. We look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

10/10 有夠讚

Santhosh

於 2023 年 12 月住了 2 晚
Ruban Das 於 2023年12月11日回覆
Dear Guest,Thank you for sparing your valuable time to share your review with us.All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guest receive friendly and attentive service coupled with genuine warmth and care.It is indeed very heartening to know that you felt the same during your stay.We are proud to have an ambassador in you and look forward to welcoming you back.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

8/10 不錯哦

Martin

於 2023 年 10 月住了 13 晚
Ruban Das 於 2023年11月15日回覆
Dear Guest, I would like to thank you for taking the time to share your rating regarding your recent stay with us on this esteemed platform. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. We look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

10/10 有夠讚

Vasanth

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing staffs focused on customer obsession!!
於 2023 年 11 月住了 2 晚
Ruban Das 於 2023年11月10日回覆
Dear Guest,Thank you so much for your kind review. We’re glad to note that you had a lovely experience at the hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service coupled with genuine warmth and care.Your kind words regarding our staff members is immensely valued. We look forward to welcoming you back at the hotel.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 5 晚
Ruban Das 於 2023年11月8日回覆
Dear Guest, It was a pleasure to have you stay with us and I truly appreciate you taking the time to share your experience on this platform. All of us at Hyatt Regency, Chennai endeavor to do our best so that our guests receive friendly and attentive service with genuine warmth and care. Your kind words about the hotel will truly act as a great source of inspiration for my team. We look forward to hosting you again at Hyatt Regency Chennai.Warm Regards,Ruban Das, General Manager, Hyatt Regency Chennai..

2/10 很糟糕

Edward

商務旅客
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The service is horrible. It should be one star hotel
於 2023 年 10 月住了 1 晚
Ruban Das 於 2023年11月8日回覆
Dear Guest,I would like to thank you for taking the time to share your experience with us.Kindly accept my sincere apologies for the inconvenience faced by you during your recent stay with us. We regret to learn that your experience did not meet your expectation and we fell short in providing you with our prompt service.Your feedback has been noted and taken up with our Managers to review with the team internally. Please be assured the hotel will be taking all the necessary corrective measure to ensure a seamless experience going forward.Once again, my heartfelt apologies, we do hope you will give us the chance to make amends and serve you soon again in the future.My team and I, look forward to hearing from you and to welcoming you back soon.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

10/10 有夠讚

Shashikanth

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had a great stay I was totally satisfied with all the things but could not get a proper dinner in the evening when I asked for room service I was told only few things gs are available and I had to select in what ever was available.. and this is at around 8:30pm so wanted to see if they can improve anything on this apart from that it's a best place to stay
於 2023 年 10 月住了 1 晚
Ruban Das 於 2023年11月2日回覆
Dear Guest,Thank you ever so much for sharing your valuable feedback with us.While we are glad to learn that your overall experience at the hotel was pleasant, we regret to know that certain aspects of your stay was less than satisfactory. I would like to apologise for the inconvience you faced with the in room dining. Please be rest assured that your feedabck has been shared with our F&B team so that we can improve our services better. Kindly accept my sincere apologies for the inconvenience faced by you during your recent stay with us. My team and I, look forward to hearing from you and to welcoming you back soon.Warm Regards,Ruban Das,General Manager,Hyatt Regency Chennai.

10/10 有夠讚

Abin

於 2023 年 10 月住了 1 晚
Ruban Das 於 2023年11月15日回覆
Dear Guest, I would like to thank you for taking the time to share your experience regarding your recent stay with us on this esteemed platform. We are thrilled to know you had a pleasant stay at our hotel. All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. We look forward to hosting you again at Hyatt Regency Chennai. Warm Regards, Ruban Das, General Manager, Hyatt Regency Chennai.

10/10 有夠讚

Srinivas Muralidhar

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice experience with the staff
於 2023 年 10 月住了 1 晚
Ruban Das 於 2023年10月18日回覆
Dear Guest, It was a pleasure to have you stay with us and I truly appreciate you taking the time to share your experience on this platform. We are delighted to learn that you had a wonderful stay at our hotel.All of us at Hyatt Regency, Chennai endeavor to do our best so that all our guests receive friendly and attentive service with genuine warmth and care. Your kind words about the hotel will truly act as a great source of inspiration for my team. We look forward to hosting you again at Hyatt Regency Chennai.Warm Regards,Ruban Das, General Manager, Hyatt Regency Chennai.