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Vidago Palace

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Luxury
5.0 star property
9.6

Exceptional

Mountain palace with winery

Meticulously cared for gardens create a calm, fresh atmosphere throughout this vintage Art Deco property. Guests can enjoy the thermal massage at the spa. The concierge arranges amazing tours of Chavis and exclusive access to top-rated vineyards, personalizing each mountain stay.

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
The current price is NT$10,814
NT$11,463 total
includes taxes & fees
Jun 1 - Jun 2
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 60 per pet, per night

Service animals are welcome, and are exempt from fees

1 total (up to 44 lbs per pet)

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 75.00 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 230.00 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: EUR 60 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75.00 per day
  • Spa fee: EUR 10 per person per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 3108/AL

We should mention

The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Vidago Palace have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool.

How much does it cost to stay at Vidago Palace?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at Vidago Palace on 2026/6/1 start from NT$10,814, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Vidago Palace pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 60 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Vidago Palace?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Vidago Palace?

Check-out is at noon.

Does Vidago Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 230.00 per vehicle applies.

Where is Vidago Palace located?

This family-friendly Chaves hotel is located in the mountains, 0.3 mi (0.5 km) from Golf Course Vidago Palace, and within 12 mi (20 km) of Centro de Artes Nadir Afonso and A Botica do Lazer. Kartódromo de Chaves is 11.3 mi (18.2 km) away.

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Reviews

Reviews

9.6

Exceptional

10

Cleanliness

9.4

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 119 out of 140 reviews
Rating 8 - Good. 17 out of 140 reviews
Rating 6 - Okay. 1 out of 140 reviews
Rating 4 - Poor. 2 out of 140 reviews
Rating 2 - Terrible. 1 out of 140 reviews

Reviews

Verified

6/10 Okay

liliane

Liked: Staff & service, amenities, property conditions & facilities
A quite place to stay if you are looking for a relax time.Nice rooms with a good bed.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vidago palace

It was a beautiful place to stay the staff are very friendly and always helpful
Stayed 2 nights in Oct 2024
Verified

8/10 Good

LOURDES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous outdoors, huge rooms, very pretty hotel. I had a very good experience with the spa. Food could be improved.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Monteiro

Liked: Cleanliness, amenities, property conditions & facilities
A repetir
Stayed 1 night in Jan 2026
Verified

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property and impeccable staff. Beautiful breakfast included.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience from the moment we drove to the entrance. Very good service. Spectacular building, tasteful decor and beautiful surroundings. Incredible breakfast and amenities. The only few things that made me not give it 10/10 was the fact you have to pay 10€ to use the spa, which I can’t justify with a hotel of this price tag. Also, we wanted to be bougie and order room service but neither of the phones in the room was working so we had to go downstairs to order which kind of defeats the purpose. The only open fountain has very limited hours open.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort

Almost perfect

The hotel is spectacular. The surrounds are spectacular, and the amenities are fantastic. A proper gym, great pools, great restaurants. We loved it. The only issue are some of the staff who seem to be only 50% committed to their job. Not all of them, many of who were kind and attentive, but unfortunately the bad apples were noticeable enough for multiple other guests to bring it up on their own volition with us. Which is a shame as the hotel is otherwise perfect.
Stayed 4 nights in Aug 2025
Verified

4/10 Poor

Joao

The vintage property and surroundings are outstanding. But I believe the value is excessive, with rear facing pet friendly room as surely a downgrade, not an upgrade.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

MJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel with a Fantastic Concierge

5 star service and accommodations. Amazing grounds. Wonderful SPA!!! The thermal massage is a must do. It was very hard to get in. Book in advance when you make your reservation. The bikes were horrible, but I think they are waiting for new ones. The concierge was the best we have ever encountered. He gave us an amazing tour of Chavis and provided access to one of the best vineyards we have ever visited. Wonderful service. Breakfast was very good. We ate at both Restaurants and were disappointed with the meals. We did not do the taster menu in the ballroom but did have the duck and veal and would not order them again. The Lobster/ avocado dish was amazing. We would go back to this hotel.
Stayed 2 nights in May 2023
Verified

2/10 Terrible

Amy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Service and facilitates are not 5*

My husband and I booked two rooms so we could each take calls and work in the evenings. When we arrived, the restaurant had no electricity, so only salad was available. We’d just cycled 90km, so that was disappointing but understandable. Unfortunately, things went downhill from there. Not long after checking in, the Wi-Fi stopped working (and stayed down for the rest of our stay), and the power outage that had affected only the restaurant spread to the entire hotel. Electricity was out for most of the night — about 90% of our stay — leaving us unable to work as planned. We had to use our phones as hotspots (costly since we don’t have a global data plan) and sit in the dark with limited laptop battery. We checked with reception several times but received no communication or updates. When we checked out, no one asked how our stay was, and there was no apology or acknowledgment of the situation. Hotels.com also reached out on our behalf, but the hotel declined to offer any compensation or even a note of apology. For a property that advertises itself as five stars, this was extremely disappointing. Power issues can happen, but how a hotel handles them makes all the difference — and the complete lack of communication or customer care here was unacceptable. Would not recommend.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

María Isabel

Todo en su conjunto
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities
Tudo fantástico
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
Adoramos tudo 5 estrelas recomendo a todos uma vez na vida.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

FERNANDO RAMOS

Liked: Cleanliness, amenities, property conditions & facilities
Todos os itens acima nada a reclamar
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ana Luiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo muito bom. Recomendo
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sônia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atmósfera de todo el hotel y los jardines. Cuidan todos los detalles.
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

alexandre

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Não vale a pena

Hotel muito bonito por fora. Porém por dentro é tudo muito antigo/velho. Quarto muito pequeno e desconfortável. Muito calor dentro do hotel, pois não havia ar condicionado. Agua da piscina externa sempre gelada (pelo nivel do hotel deveria ter a agua aquecida). Jardim da frente muito bem cuidado mas os jardins do entorno muito mal cuidado. Muito mosquito e pernilongo. Não vale a pena salvo você tenha o sonho de se hospedar num palácio.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Luis Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Cómodidad y amabilidad
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, property conditions & facilities
Todo perfecto. El trato por parte del personal muy bueno y el entorno precioso.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien à recommander sans aucun soucis.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Antônio Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um verdadeiro é lindo 5 estrelas
Stayed 1 night in May 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sempre é perfeita!
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Cornelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Majestueus
Stayed 1 night in Jun 2022