Although I was happy with the property and customer service, my son and I were disappointed that the hot tub was not in working. In addition, the steps and floor of the pool were so slippery, I almost injured myself. There was a film covering it that literally felt like oil. Needless to say, we did not feel comfortable swimming, and left immediately. We chose your hotel over others because of the hot tub and pool amenities, after having driven 12 straight hours from Orlando.