The breakfast was great, the staff was great.
The only complaint was the pool was closed, it was disappointing
Donald
於 2025 年 7 月住了 4 晚
2/10 很糟糕
Allen
家庭旅遊
2025 年 7 月 14 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Pool hasn’t been operational in months/years even though Expedia said it did. They also did not have the type room reserved available.
Allen
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Alexis
家庭旅遊
2025 年 7 月 13 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Water heater did not work. Both water in the sink and tub did not drain. When I tried to adjust the temperature on the thermostat on the wall, it fell off. I received no room service on the three days I stayed. I had to go and ask for fresh towels and take out my own trash. It was my worst Hilton experience.
Alexis
於 2025 年 7 月住了 3 晚
4/10 不太好
Charles
2025 年 6 月 17 日
不喜歡:整潔度和住宿環境和硬體
THis is a very old property that is bad need of a full renovation - it smelled musty -the bathroom was "beaten up" - and rough. The breakfast area was marginal, too - as was the breakfast - the only redeeming quality -was the price - which was great!
Charles
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Susan
2025 年 6 月 17 日
Susan
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Massiely
2025 年 6 月 16 日
Massiely
於 2025 年 5 月住了 1 晚
6/10 一般般
Elizabeth
家庭旅遊
2025 年 6 月 12 日
喜歡:整潔度
Ease to food and quiet, unexpected charge to park my car on a prebooked stay.
Elizabeth
於 2025 年 6 月住了 1 晚
6/10 一般般
Kristan
2025 年 6 月 10 日
A few pros: The staff was very friendly.
Kristan
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Clyde
家庭旅遊
2025 年 5 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fine basic hotel. Staff friendly and efficient.
Clyde
於 2025 年 5 月住了 2 晚
4/10 不太好
Massiely
2025 年 5 月 11 日
Massiely
於 2025 年 1 月住了 1 晚
8/10 不錯哦
GARY
情侶出遊
2025 年 4 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was Great.
Down side there is No Exhaust fans in the bath rooms to suck out the stink after you go to the bathroom.
GARY
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Erica
2025 年 4 月 24 日
Erica
於 2025 年 4 月住了 2 晚
8/10 不錯哦
Galen
情侶出遊, 商務旅客
2025 年 4 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I made a mistake on my reservation, but the General Manager Jamel did an excellent job of getting it straightened out with Expedia. He certainly went the extra mile. That is great customer service!
Galen
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Randall
商務旅客
2025 年 4 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice facilities.
Randall
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Andrew
2025 年 4 月 9 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Andrew
於 2025 年 3 月住了 1 晚
6/10 一般般
Daniel
商務旅客
2025 年 4 月 7 日
喜歡:員工素質和住宿環境和硬體
The area around the hotel was fine, it was close to Downtown Matthews. The hotel was easy to check-in to using the Hilton App. The room had ripped carpet right in front of the entry door. Possible tripping hazard for those using a walking assistance device. The room had an odor consistent with something being wet and souring. Since I was traveling alone, it did not bother me to the point to request a different room. Though I would have if my spouse had been with me. I most likely will not stay at this location or chain again. I usually stay at other Hilton properties (Double-Tree or Embassy Suites) with a much better experience. Based on this stay, I would not reommend this place to a friend.
Daniel
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Susan
2025 年 3 月 31 日
I enjoyed the clean room
Susan
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Stephen
2025 年 3 月 31 日
喜歡:員工素質
Property seemed older and furniture and colors were def old style.
Stephen
於 2025 年 3 月住了 6 晚
10/10 有夠讚
Tonya
情侶出遊
2025 年 3 月 23 日
喜歡:整潔度、員工素質和住宿環境和硬體
very close to food options and not far from downtown
Tonya
於 2025 年 2 月住了 2 晚
8/10 不錯哦
Katherine
家庭旅遊
2025 年 3 月 17 日
喜歡:員工素質和住宿環境和硬體
Both check in and check out people were so helpful and polite.
Katherine
於 2025 年 3 月住了 4 晚
10/10 有夠讚
William
2025 年 3 月 12 日
William
於 2025 年 3 月住了 1 晚
6/10 一般般
Debra
家庭旅遊
2025 年 3 月 11 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Debra
於 2024 年 12 月住了 2 晚
8/10 不錯哦
Raelene
商務旅客
2025 年 3 月 1 日
喜歡:整潔度和設施服務
不喜歡:住宿環境和硬體
This site was close to where I needed to be for my class. This property looks like they are doing repairs from a water leak problem in the bathrooms. They did not take out my trash from my room, but I guess I was to ask for that. I am surprised as when I worked for the Hampton Inn that was my job. I was told to take out the trash, make the bed, and wipe down the bathroom. I did not get that service.
Raelene
於 2025 年 2 月住了 2 晚
4/10 不太好
Peggy
2025 年 2 月 28 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Not a clean hotel. No security on staff to control disturbances from other guests. We experienced loud continuous barking dogs, another guest playing loud music, all of this and a filthy room after driving 8 hours from PA to attend my mother's funeral!