查爾斯頓提供禮賓服務的飯店，旅行前必看！

「Our valeted car was scratched when it was returned, but the valet manager didn’t want to admit it, and the hotel manager never showed up and never responded the email. No one cares in the hotel unless charging USD55 valet fee.」

「房间很舒适 早餐服务非常好 服务人员都很nice」

「the best luxury hotel in Boston,with big room space and luxury amendity.」

「I haven't used anything since checking in. The bathtub is clogged and infested with mosquitoes. The windowsills and tables in the room are dusty, as if no one has stayed and hasn't cleaned them in ages. The refrigerator also doesn't work. After reporting the situation, we were told we would get a full refund. However, a month has passed and I haven't received one. I contacted the hotel, and they said they'd already processed the refund and told me to check with my bank. I went to the bank and...

「Room is clean, shower is a bit small though 」

「Very convenient location and staffs are friendly」