This place was phenomenal - without a doubt, the best hotel staff I've ever encountered. I am forgetting a couple of names, but Cristian (and his partner at the front desk), Angel, and Benjamin (and the other valet whose name escapes me) are some of the best in the business. The fact that the hotel itself was beautiful, comfortable, great amenities, clean, and convenient to everything made our experience 5 stars and then some. Breakfast delivered to your door each morning, great little pool, coffee shop connected to the premises, beautiful courtyard, EASY valet parking process. This is what a high end hotel experience should feel like! This is the only place we will be staying when in the Charleston area.