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凱藝飯店的評分

2.5 out of 5
凱藝飯店
6400 Maccorkle Ave Se, Charleston, WV

評論

7.8

不錯哦

10 分，有夠讚；999 則評論中有 349 則" "
8 分，不錯哦；999 則評論中有 341 則" "
6 分，一般般；999 則評論中有 148 則" "
4 分，不太好；999 則評論中有 85 則" "
2 分，很糟糕；999 則評論中有 76 則" "

7.8/10

整潔度

8.2/10

員工素質

7.8/10

設施服務

7.6/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

Daniel S

喜歡：設施服務
Loved the spacious of the room and the quietness.
於 2024 年 5 月住了 1 晚

6/10 一般般

Lou

家庭旅遊
喜歡：員工素質
不喜歡：設施服務
This motel tried to be good enough, and it was. But just good enough. The staff was very nice, but the facility was meh…
於 2024 年 5 月住了 1 晚

6/10 一般般

Heather

情侶出遊
喜歡：員工素質
Quality Inn and Comfort Inn put together. Multiple buildings. Feels old. Not bad just wouldn't give it 4 stars.
於 2024 年 5 月住了 1 晚

6/10 一般般

Sheila

家庭旅遊
喜歡：員工素質
The staff is always been very friendly and helpful. The price is always cheap/affordable for good enough accommodations. The hallways in building number one always stink of smoke, even though I am in a non-smoking room. We always stay there because of the price and location. We’ve never had a problem with the room. It’s not the Hilton, but it works for us because we’re not really spending time at the hotel or in our room There is a good assortment at breakfast and they have a good coffee machine If we are ever back in Charleston, we would probably stay there again
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Jennifer

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Safe and Clean
於 2024 年 5 月住了 1 晚

4/10 不太好

Alisa

情侶出遊
喜歡：員工素質
The staff at this facility were very nice and super friendly. The room was large but it stops there. It was supposed to be a non smoking room and it smelled like nothing but smoke. And the beds are very uncomfortable. I was glad we were only here for one night.

10/10 有夠讚

Judy

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff
於 2024 年 4 月住了 1 晚

4/10 不太好

Scott

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
The building we stayed in absolutely wreaked of curry. It was obvious they were letting family members live there and cook in their room. No hot water and when asked about was told that is what happens when they are busy. My clothes smelled of curry all weekend and we tried to change hotels everything was booked.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Mohamedewa

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

10/10 有夠讚

ruthanne

寵物同遊, 家庭旅遊
This was a great place to spend the night. The room was clean. The area was quiet - much better than the other hotels in the area. Breakfast was better than normal for a hotel that includes it in the price. There was a refrigerator in the room. The staff were helpful. They even let us store our freeze cans in their freezers over night. I would stay here again when we pass through the area.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Paul

喜歡：整潔度、員工素質和住宿環境和硬體
Surprisingly very quiet. Clean!
於 2024 年 4 月住了 1 晚

10/10 有夠讚

kenny

喜歡：整潔度、員工素質和住宿環境和硬體
Clean, comfortable, good breakfast. Everything we needed.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Ann

喜歡：住宿環境和硬體
Property is 3 buildings. Just so people are aware, if traveling with children you may need to walk to another building to use facilities and dining.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Samuel

喜歡：整潔度、員工素質和住宿環境和硬體
Very good
於 2024 年 3 月住了 5 晚
Michael 於 2024年4月1日回覆
Dear Samuel,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

8/10 不錯哦

Kimberly

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Michael 於 2024年4月1日回覆
Dear Kimberly,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

10/10 有夠讚

Susie

喜歡：整潔度、員工素質和住宿環境和硬體
It was a very clesn facility and the gentleman that checked me in was very friendly an knowledgeable
於 2024 年 3 月住了 1 晚
Michael 於 2024年4月1日回覆
Dear Susie,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

8/10 不錯哦

Meredith

喜歡：整潔度、員工素質和住宿環境和硬體
Always a good stay. Some of the outlets in the room didn’t work that was frustrating. The breakfast is always good but they should wait a few more minutes as people were still coming in at 8:58. I know it closes at 9 BUT a few more minutes isn’t going to hurt anyone and then food isn’t wasted. Staff was nice and I get they need to tear down at 9am however a family with 3 small children could have been let to get some toast and maybe an apple but were told no.
於 2024 年 3 月住了 2 晚
Michael 於 2024年4月1日回覆
Dear Meredith,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

10/10 有夠讚

Sherry

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and convenient location, only a 10 minute drive to downtown Charleston for events.
於 2024 年 3 月住了 1 晚
Michael 於 2024年4月1日回覆
Dear Sherry,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

10/10 有夠讚

latriell

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Like cleanliness and short trip from downtown abundant Parking including a truck stop within walking distance, fenced in property.some staff members dont communicate English well
Michael 於 2024年4月1日回覆
Dear Latriell,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

6/10 一般般

Rosemary

喜歡：整潔度和員工素質
於 2024 年 3 月住了 1 晚
Michael 於 2024年4月1日回覆
Dear Rosemary,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

8/10 不錯哦

Elimitaiza

喜歡：設施服務
Good price clean room
於 2024 年 3 月住了 1 晚
Michael 於 2024年4月1日回覆
Dear Elimitaiza,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

10/10 有夠讚

Kimberly

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful stay. Pleasant staff. Room was clean. Quiet night, did not have any issues with loud guests. Very fast check in and check out.
於 2024 年 3 月住了 1 晚
Michael 於 2024年3月18日回覆
Dear Kimberly, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

10/10 有夠讚

Gary

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Spacious room, easy to access and good value.
於 2024 年 3 月住了 1 晚
Michael 於 2024年3月18日回覆
Dear Gary, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

10/10 有夠讚

Katherine

情侶出遊, 寵物同遊, 商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Property was quiet and dog-friendly. Room was clean and comfortable and parking was convenient. Perfect place for an overnight stay.
於 2024 年 2 月住了 1 晚
Michael 於 2024年3月18日回覆
Dear Katherine, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

6/10 一般般

Lise

情侶出遊
不喜歡：員工素質和住宿環境和硬體
Room was not updated
於 2024 年 3 月住了 1 晚
Michael 於 2024年3月18日回覆
Dear Lisa, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

6/10 一般般

Alison

喜歡：員工素質和住宿環境和硬體
不喜歡：整潔度
Super nice staff and overall okay experience!
Michael 於 2024年3月18日回覆
Dear Alison, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

10/10 有夠讚

Sachidanandam，bowling green

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
It is on the river. A great place to spend the evening if you arrive early. Many dining facilities < 2 miles.
於 2024 年 2 月住了 1 晚
Michael 於 2024年3月18日回覆
Dear Sachidanandam, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

8/10 不錯哦

Marcai

情侶出遊
Bed very comfy. Coffee terrible
於 2024 年 2 月住了 1 晚
Michael 於 2024年3月18日回覆
Dear Marcai, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

8/10 不錯哦

Michael

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Recently updated
於 2024 年 2 月住了 1 晚
Michael 於 2024年3月18日回覆
Dear Michael, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

8/10 不錯哦

Richard

於 2024 年 1 月住了 1 晚
Michael 於 2024年3月18日回覆
Dear Richard, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

8/10 不錯哦

Judy

於 2024 年 1 月住了 1 晚
Michael 於 2024年4月1日回覆
Dear Judy,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,

10/10 有夠讚

Nicholas

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Manager 於 2024年2月2日回覆
Thanks for your perfect rating and choosing our Hotel.

6/10 一般般

Charles

喜歡：整潔度、員工素質和住宿環境和硬體
View of the river is awesome. Bed was a little worn out. Staff was excellent!
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月2日回覆
Thank you for your positive comments and I am pleased that you had a good stay overall.However, I apologize for the inconveniences that you experienced during your stay

8/10 不錯哦

Chandler

於 2024 年 1 月住了 1 晚
Manager 於 2024年2月2日回覆
Thanks for your rating and choosing our Hotel.

10/10 有夠讚

Dinesh Reddy

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It’s great to visit
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月2日回覆
Thank you for giving us a perfect rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as youenjoyed your stay. Take care!

10/10 有夠讚

bryan

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月2日回覆
Thanks for your perfect rating and choosing our Hotel.

4/10 不太好

Staci

不喜歡：客房舒適度
於 2024 年 1 月住了 2 晚
Manager 於 2024年2月2日回覆
Thanks for your rating and choosing our Hotel.

10/10 有夠讚

Sara

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月2日回覆
Thanks for your perfect rating and choosing our Hotel.

10/10 有夠讚

james

於 2024 年 1 月住了 1 晚
Manager 於 2024年2月2日回覆
Thanks for your perfect rating and choosing our Hotel.

10/10 有夠讚

Vicky

喜歡：整潔度
於 2024 年 1 月住了 2 晚
Manager 於 2024年2月2日回覆
Thanks for your perfect rating and choosing our Hotel.

10/10 有夠讚

Richard

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Easy off the interstate and close to resturants
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月2日回覆
Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 不錯哦

Vickie

商務旅客
喜歡：員工素質、住宿環境和硬體和客房舒適度
The towels need to be replaced. They are dirty and stained. Otherwise everything was ok.
於 2023 年 12 月住了 1 晚
Manager 於 2024年1月5日回覆
Thank you for your review. I am glad to hear that overall your experience was positive. I am very sorry to hear that the things throughout your stay did not meet yourexpectations.

10/10 有夠讚

Robin

家庭旅遊
喜歡：設施服務
Check in ambassador was awesome
於 2023 年 12 月住了 1 晚
Manager 於 2024年1月5日回覆
Thank you for taking the time to review your stay with us. I am very pleased tohear that our front desk staff made your stay pleasant.

10/10 有夠讚

Kathy

喜歡：整潔度、員工素質和住宿環境和硬體
Gentlemen at check-in was very nice and helpful. Beds comfortable.
於 2023 年 12 月住了 1 晚
Manager 於 2024年1月5日回覆
Thank you for taking the time to review your stay with us. I am very pleased tohear that our front staff made your stay pleasant.

10/10 有夠讚

Spencer

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Manager 於 2024年1月5日回覆
Thanks for your perfect rating and choosing our property.

10/10 有夠讚

stuart

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The room was nice and clean just what I like will stay again
於 2023 年 12 月住了 4 晚
Manager 於 2024年1月5日回覆
I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can.

10/10 有夠讚

Angel

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Manager 於 2024年1月5日回覆
Thanks for your perfect rating and choosing our hotel.

10/10 有夠讚

Angel

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Manager 於 2024年1月5日回覆
Thanks for your perfect rating and choosing our hotel.

10/10 有夠讚

Angel

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was good I'll recommend to my friend and family
於 2023 年 12 月住了 2 晚
Manager 於 2024年1月5日回覆
Thank you for giving us a perfect rating and for recommending our hotelto other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as youenjoyed your stay. Take care!

10/10 有夠讚

Diane

情侶出遊
喜歡：整潔度和員工素質
No landscaping. Confusing with two names and three buildings. Entrance from street was a bit confusing
於 2023 年 12 月住了 1 晚