Čertyně Vacations

"Staying at Pension Regina was a much-needed break from a tiring life, and in many ways, it was a peaceful and restful time. However, the bedding had a strong smell of cigarette smoke, and the odor clung to my pajamas after sleeping in them. The pillows were in such bad condition that we couldn’t use them at all. My husband and I ended up using small cushions instead, but our necks hurt the entire two nights we stayed. Although I didn’t mention it at the time because the owner and her son were...

"It was quite cold in the room, otherwise a very nice apartment. "

"The staff at Hotel Ruze were more than accomodating and kind. My partner uses a wheelchair and we were assisted every step of the way. And there were a lot of steps! Things that would have been helpful to know: the spa is downstairs, two sets of stairs. It’s gorgeous. The pool, jacuzzi, and sauna. The Thai massages were excellent. But had I known that it was not accessible, we would not have booked for the spa weekend. Hotel Ruze is old and it’s beautiful. Impeccibly decorated and clean. Staff...

"Very clean room. Easy check in with friendly staff. Delicious breakfast with enough choices."

"The staff were extremely kind and hospitable! We left some stuff behind and they contacted us on Expedia ASAP for us to pick it up before we left the town. We were very grateful. The room was big and spacious and toilet was clean. There were good supply of utensils and cookware in the kitchen. We loved that they also provided some coffee powder for us in the morning. Highly recommend! Parking is also available nearby - looks safe and has a gantry to exit (do remember to ask to the PIN upon...

"Very poor experience. We made our reservation two months in advance and it was already paid, but upon arrival, it was not in the hotel’s system. After waiting over 20 minutes while they tried to locate it, they finally gave us a room key — but it turned out to be an occupied room. When we returned to the front desk, they offered us another room, but it was much smaller than the one we had booked, and they said it was the only one available. We had to change hotels that same night and lost our...