The building and the room was clean,fluffy and absorbenant towels were provided but the bathroom sink had a big crack in it and the drain was clogged, it took several minutes for it to drain after only brushing my teeth. kitchenette but no preparation space whatsoever and only one very small trash can so anyone staying more than one day will need daily room service. If I could, I would give this facility a 2.5 overall rating for several other reasons as well: I made my reservation in advance and the front desk was aware, they had a stack of card Keys ready to be distributed, however the room was absolutely freezing. I stayed there during winter weather so it's expected to be cold but you would think that they would at least turn the heat on. The floors were bare except one small rug that only covered the area by the door and when I asked I was told only rooms on the first floor were available, so another reason for them to make sure that the rooms that were going to be occupied were warm. There was a wide enough space in the door jamb to see light from outside so I stuffed several Kleenex to stop the cold air coming through, the bed was right next to the front door and only a sheet and a very thin blanket were provided. An additional blanket would have helped. I arrived the room was 61°, I turned the heat on and it took over 2 hours for the room to get warm. Except for the area near the door the room stayed at a comfortable temperature during the night.