Find Adventure Hotels in Central Highlands

"The hotel is okay. The room wasn't ready at 3.30 pm. The key didn't work, reception just didn't care. The room was noisy. The breakfast wasn't good for us, fruit was excellent but other choices were poor. The staff ,some good some not so good. Coffee wasn't offered. It gets very busy and the system is slightly chaotic. No one at reception asked if we'd had a good stay. Or said thank you. The best bit was the airport shuttle the driver was great. Very disappointed by the experience. "

"Muy buena atención la comida 10 de 10"

"Very nice close to a lot of restaurants,and the mall Breakfast was nice. Overall good experience."

"Be careful what you book here. The hotel is currently undergoing renovations and our room was directly across from an active construction site with hammering and sawing noises coming through the walls all afternoon. We also had no exterior windows, only a window into the interior hallway / courtyard so we had to keep the blinds closed the whole time. It is very conveniently located for the airport but because of this you also hear planes landing overhead all night, so definitely pack ear plugs if you are a light sleeper. "

"Room was okay, the place is beautiful; Antigua is magical and the hotel is nice and beautiful everywhere you go. The issue is service needs work. I was asked to leave my ID for a lent umbrella, leaving me with no ID in case police stops me, I’m paying well over two hundred per night and they don’t trust me with my umbrella? Could ask me to leave my room key so I don’t forget the umbrella or even make me sign a “loose it and pay for it ticket” ; but requiring me leave my ID was a discomfort. I think the staff is polite, but need some service training, I asked for tips on restaurants, favorite ruins within the city to visit, areas to walk to; all with multiple staff members and answers were always lukewarm “it’s all good” “anywhere is fine. "

"The breakfast buffet was great, and the staff was attentive and friendly. However, our flight was very early, and when we turned on the water at 2 am, there wasn’t any. We were told they were doing maintenance, but it should have been communicated so we could have planned accordingly. Good thing we had two rooms booked. Not sure what was really happening with the water situation. "