Triple Room, Sea View | Terrace/patio
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Reviews of Hotel Riva del Sole

4 out of 5
Hotel Riva del Sole
Viale Lungomare G. Giardina, No. 25, Cefalù, PA

Reviews

8.2

Very Good

Rating 10 - Excellent. 71 out of 185 reviews" "
Rating 8 - Good. 79 out of 185 reviews" "
Rating 6 - Okay. 17 out of 185 reviews" "
Rating 4 - Poor. 12 out of 185 reviews" "
Rating 2 - Terrible. 6 out of 185 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very nice hotel and very nice people running it.
Stayed 6 nights in Apr 2024

10/10 Excellent

Leopoldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 1 night in Apr 2024
Response from Lina Cimino on 2024/4/14
Avere clienti soddisfatti è il nostro più grande orgoglio. Grazie.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 2 nights in Jul 2023

10/10 Excellent

diane

Stayed 1 night in Oct 2023

10/10 Excellent

william

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service.
Stayed 1 night in Sep 2023

10/10 Excellent

Barbara L.

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed large room large bed dated but beautiful hotel.
Stayed 2 nights in Sep 2023

2/10 Terrible

Reza

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is advertised as being a 4 star hotel. However, I would barely give it a 1 star. The hotel is very dated and looks old and tired. It’s clean and conveniently located on the beach but that’s all it has going for it. I stayed here due to a last Minute Chang rob our palms for one night. I was in a single room and was given one key. I noticed the room was humid and stuffy and very hot. When I asked the front desk for an extra key to leave in the key holder to keep electricity on while I went for dinner and have the room cool down I was given a hard no by the front desk staff. YOU GET ONE KEY! He shouted. I additionally asked to borrow an electrical adapter and again I was told no not sure what you are talking about! Keep in mind this is supposed to be a 4 star hotel. I went to my room to check the AC one more time before I went for dinner and ran into a young man working at the hotel. I voiced my concern about the AC and charger and he told me the AC in this room is known to have problems and should Have never been rented out in the heat of the summer. Hotel was fully booked so they couldn’t move … He did bring me a very noisy fan to place in the room. At night when I tried to sleep on the bed I felt every metal spring in my back and body. Needless to say this was one of the most miserable stays in my travel history as I did not sleep a wink all night. The heat. The nosy fan and the rude front desk staff. Never stay here if you have other options!
Stayed 1 night in Sep 2023

4/10 Poor

Talayeh, Lafayette

Traveled with family
Disliked: Property conditions & facilities
This property may have been a four star in the 80s and early 90s however, it definitely does not deserve a four-star. It’s at best of three star. But it has going for it as it’s location on the beach and it’s proximity to the old town which is walkable within five minutes however, the rooms are small and tired and old. The air conditioning barely worked so we could not sleep all night. The lobby area again has not been updated since the 80s nor the rooms. The breakfast buffet had very few items, the rest being wrapped goods. The people at the front desk were nice and service was OK. However, the property needs some love.
Stayed 1 night in Sep 2023

8/10 Good

Doug

Hot water not working first night and basically no air conditioning
Stayed 1 night in Sep 2023

10/10 Excellent

Neil, Nyack

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old style hotel right on the beach in Cefalu. Great staff :)
Stayed 2 nights in Jul 2023
Response from Giuseppe - Front Office on 2023/8/4
Thank you for your feedback!

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Great hotel. Perfect location at the beach and 2 minute walk to all restaurants and centre of Cefalu. Fantastic service from staff, very clean, rooms serviced daily, great buffet breakfast with a lot of choice. Incredible valur for money and free parking. Would definitely return.
Stayed 4 nights in Jun 2023
Response from Giuseppe - Front Office on 2023/7/9
Thank you for your feedback!Giuseppe Carrozza - Front Office

10/10 Excellent

rose

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service from the staff ! Very accommodating and friendly. Excellent breakfast and restaurant. Please be aware of AC in rooms - - controlled by the front desk and often too warm in room
Stayed 2 nights in Jun 2023
Response from Giuseppe - Front Office on 2023/7/3
Thank you for your feedback

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel location was great and the room was also great. Only incident was we walked into our room and found a hotel staff changing the phone in our room without letting us know that they were going to do this.
Response from Giuseppe - Front Office on 2023/7/3
Thank you for your feedback

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place close to old town. Convenient parking next door . Breakfast was good.
Stayed 2 nights in Jun 2023
Response from Giuseppe - Front Office on 2023/6/8
Thank you for your feedback!Regards

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and location, will stay again on my next visit to Cefalu.
Response from Giuseppe - Front Office on 2023/5/28
Thank you for your beautiful feedback.Have a nice day!

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very good ocean front hotel in Cefalù. Great service (check in, parking, etc.). Steps to everything you want to do. Very clean and well appointed.
Stayed 1 night in May 2023
Response from Giuseppe - Front Office on 2023/5/26
Thank you for your feedback!

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, the room and the staff were amazing! A beautiful place to stay in Cefulo!
Stayed 2 nights in Apr 2023
Response from Giuseppe - Front Office on 2023/5/26
Thank you for your feedback

4/10 Poor

Frank

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is in a great location. The biggest problem is NO air conditioning.Speak to front desk and they advised not working, or it’s not on because late in the season. This wouldn’t have been a problem if we were able to open the windows and doors. Our unit was on the waterfront with lots of street lighting. Noise until 3-4am. So, opening door and windows wasn’t a choice unless you can sleep though all the light and noise.
Stayed 2 nights in Oct 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beach in cefalu is lovely
Great beach-side location; friendly staff; nice breakfast room.
Stayed 4 nights in Sep 2022
Response from Giuseppe - Front Desk on 2022/10/6
Thank you for your feedback, Anthony!

8/10 Good

Mayda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great Nice friendly staff Having a parking area helped a lot (free) Need more amenities in the room like hot water kettle, and hair conditioner Needs to be upgraded plumbing in the bathroom. However overall We had a nice stay.
Stayed 3 nights in Sep 2022
Response from Giuseppe - Front Desk on 2022/10/6
Thank you for your feedback, Mayda!

4/10 Poor

Krizia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My family and I stayed at this property for what was supposed to be 4 nights. We booked this property based on its excellent location and it checked all our boxes. After checking in and getting into our room, we soon noticed that there was no air conditioning in our rooms (something EXPEDIA validated that this hotel had). We asked the front desk and they said it was in the process of being fixed. Night time came, and still no AC. We travelled with our infant (5 months) who slept in a diaper and still screamed all night long because of how uncomfortable he was for 2 nights. We felt terrible for our neighbours who I’m sure did not get much sleep either. We once again asked the hotel what the deal was, this time extremely upset, and it was then that they had told us that the AC runs during the day and turns off at night - and there was nothing they could do about it. At this point, after being lied to, we ended up checking out a night early. The staff, minus a select few, are extremely rude and do not hesitate to lie to their guests. This hotel is very cute and authentic but other than the location, I wouldn’t recommend staying here.
Stayed 4 nights in Aug 2022

2/10 Terrible

Kristina

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities
Great location, decent breakfast, but other than that it’s not worth staying here. There is no air conditioning, but they tell you they will “fix it in 10 minutes”. It wasn’t until our last day they finally stopped lying and told us they turn it off at a certain point in the day. We had a baby with us, and I found this to be extremely disrespectful. The lack of air in the room makes for an extremely smelly room as well. It smelt of mould and was impossible to get rid of the smell. The rooms are quite old so I’m sure it was mould. Also - shame on Expedia for advertising the hotel as having air conditioning. The staff is ATROCIOUS - extremely rude and unaccommodating. I organized an airport transfer well in advance bc we needed a baby seat. We confirmed again the day before checkout that the driver would be there. The morning of our flight we were told we did not confirm (even though it’s in writing) and they had to call an emergency taxi that ended up costing us 60 euros more. They sit there and act dumb when they reaLize they are wrong. Absolutely disgusting!!!!!! There are other hotels along this strip which might be worth checking out, otherwise stay off the beach and take the walk daily. This hotel is a 2 star at MAX.
Stayed 5 nights in Aug 2022

8/10 Good

Filomena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Beautiful place.
Stayed 2 nights in Jul 2022
Response from Giuseppe - Front Desk on 2022/7/18
Thank you for your feedback, Filomena. We hope you'll be our guest again in the future. Have a nice day!

8/10 Good

Laszlo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 10 min walk to the Cathedral and all important sights. Free parking, a rare finding in Italy
Stayed 1 night in Apr 2022
Response from Giuseppe on 2022/6/16
Thank you for your feedback. We hope we'll have you our guest again in future. Have a nice day!

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service
Amazing location- but a little strange. Hotel is very old fashioned and staff not very English comfortable. Breakfast very limited but location trumps all
Stayed 4 nights in Oct 2021

6/10 Okay

philip, Mississauga

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location. Nice staff. Air conditioning not working and they pretend to be surprised.
Stayed 1 night in Oct 2021

8/10 Good

Erich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location, just steps from the beach. The breakfast was very good with outdoor seating overlooking the ocean. There are lots appealing restaurants close by along the promenade.
Stayed 2 nights in Sep 2021

4/10 Poor

Daniella

Disliked: Staff & service
Extremely disappointing stay!
This was a very disappointing stay. My husband and I have travelled from Australia for our honeymoon and were very excited to stay in Cefalù. However, as soon as we arrived, we were questioned about our vaccination status (which we know that hotel check ins have nothing to do with this). We were pressured to take a covid test to prove a negative result which we did not do as we felt we did not need to prove that due to our consistent testing while traveling. We were also told that one lunch and/or dinner was included in the stay. We had lunch and double checked with the restaurant that it was included, to which they replied that it was inclusive but not including drinks which we were fine to pay for. At check out, we were forced to pay €58 for lunch which was an extremely underwhelming meal and if we had known, we would have gone to another restaurant and had a nicer meal. Once we questioned this at checkout, the staff spoke down at me and were extremely rude and dismissive of me. My husband (who doesn’t speak much Italian) tried to defend me, to which he was also belittled. We are so disappointed in the service and treatment at this hotel and will never recommend it. We have never made a complaint at any hotel but this has left us feeling very uncomfortable and we did not enjoy our stay in Cefalù due to this.
Stayed 2 nights in Aug 2021

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveler

Stayed 3 nights in Sep 2020

8/10 Good

BerniWilliams, Exeter, England.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, centrally-located hotel, ideal for the beach and the town centre. Car park only 50 metres away. Building is very clean throughout but may be regarded as dated. Some staff may appear a little abrupt and therefore not as friendly as you would like.
Stayed 1 night in Sep 2020

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay ! Parked by the beach nearby but it was a great location and very nice room
Stayed 2 nights in Jun 2020

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stayed 1 night in Sep 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Old but very well kept property, just few min away from the center. Free parking available. Get a room with sea view if possible, it s worth the upcharge.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location. Easy walk to lots of restaurants and the old town and across the street from the beach. Friendly staff
Stayed 2 nights in Oct 2019

10/10 Excellent

Joe, Toronto

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I felt very comfortable at the hotel with its amazing location along the lungomare. The style was very classic Sicilian with little unique design styles that made us feel at home. The rooms are large, with plenty of space for luggage and a balcony overlooking the ocean. The hotel was kept very clean our entire trip by their team, especially Giuseppe who was always noticeably around the hotel working and ready to greet you. The breakfast was one of our best during our 12 day stay over Sicily. Very tasty options to get you fueled up for the day! We didn’t get to go to the restaurant in the hotel however but it did look good and was busy a few nights during our stay. I would highly recommend this hotel for its overall value and comfort!
Stayed 4 nights in Sep 2019

8/10 Good

bruno

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Great location
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in Aug 2019

10/10 Excellent

Melissa, New Hampshire, US

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the close proximity to the lovely beach and short walking distance to the old city. Also had a wonderful dinner overlooking the sea and enjoyed their breakfast selections. Their staff were pleasant and helpful. Good parking next door.
Stayed 2 nights in Sep 2019

6/10 Okay

Gareth

Great location, although rather dated interior!
The hotel is in a great location, right on the beach and only a few minutes walk from the old town. We had a room with a sea view and balcony which was nice. The room was a large family room, so plenty of space for a couple. The breakfast in the morning was good and served outside in the back courtyard. Also, there is gated private parking which is a bonus given the location. However, the hotel interior is rather dated and could do with modernising.
Stayed 1 night in Sep 2019

8/10 Good

glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful, very clean, located right on the beach. We stayed in ocean view room #58. Room was clean and spacious with the small balcony, but there was a problem with AC. When we complain they said it's working in the full speed but it was hot in the room with outside temperature of 97. I'm not a big fan of AC and try to use it as rearly as possible, but it was even hot for me.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great opposite a good beach and just a few minutes walk into the old town. Also arriving by train the hotel is only 300 mtrs from the station so an easy walk. Staff were always polite and helpful. We chose a sea view room and it was on the top floor on the front of the hotel and was perfect.
Stayed 4 nights in Jun 2019

10/10 Excellent

Riona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great hotel and an ideal location. Close to everything in Cefalù. The hotel is right on the sea with amazing views. Breakfast was lovely and served in the gardens, the staff were very friendly and helpful. Would definitely recommend. P
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE EXCELLENT LOCATION ACROSS FROM THE SEA, CLOSENESS TO HISTORIC CENTER, EXCELLENT STAFF VERY HELPFUL, MY CLIENTS TELL ME fRANCCESCO IN PARTICULAR WAS VERY HELPFUL AND PLEASANT.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the street from wonderful beach and a short walk to historic old town of Cefalu. Staff was excellent. A little noisy out front by beach boardwalk on Saturday night, but quiet after midnight. I believe their a/c is only on during hot season. Room was fine with cool ocean breeze, but a little noisy til midnight since window and door were open. Definitely would stay here again, we felt very welcome. Enjoyed short stay immensely! Don’t miss Cefalu, amazing old town many wonderful restaurants/cafes and sights.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness
Well located and well maintained facility. Professional and friendly staff. Spotlessly clean. Wonderful restaurant with excellent food and supporting wait staff.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location of the hotel was perfect for our stay. Very pretty scenic town with lovely beach opposite the hotel with plenty choice of quality restaurants nearby. Staff in the hotel was pleasant but in particular Rinaudi Giuseppe who gave us lots of tips and advise and could not be more helpful in making our stay pleasant.
Stayed 2 nights in Feb 2019