Is Zerenity Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Zerenity Hotel & Suites?

Self parking is free at this property.

What time is check-in at Zerenity Hotel & Suites?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Does Zerenity Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 600 per vehicle applies.

Where is Zerenity Hotel & Suites located?

Situated in the business district, this hotel is 1 mi (1.6 km) from Cebu International Convention Center and 2.1 mi (3.3 km) from SM City Cebu. Casa Gorordo Museum is 2.9 mi (4.7 km) away.

Zerenity Hotel & Suites Reviews, Deals & Photos 2025

About the neighborhood

Located in Cebu City, Zerenity Hotel & Suites is in the business district. Magellan's Cross is a notable landmark, and travelers looking to shop may want to visit Ayala Center and SM Seaside City Cebu. Cebu International Convention Center and SM City Cebu are two other places to visit that come recommended.

Visit our Cebu City travel guide

10/10 Excellent

Harumi

2025/8/18

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

とても快適に過ごせました！予約のときは騒音がちょっと心配だったんですが、実際に滞在してみると全然問題なし。スタッフの方もみんな親切で、歩いて3分くらいでレストランがたくさんあって、とても便利でした。Wi-Fiも快適で不自由なく使えました。

Stayed 10 nights in Aug 2025

8/10 Good

R'

2024/6/30

Liked: Cleanliness, staff & service, property conditions & facilities

Location is very convenient for tourist and locals

Stayed 2 nights in Jun 2024

8/10 Good

Michael

2025/1/31

Liked: Cleanliness, staff & service

It's a budget hotel. great location. immediate surrounding area is not the greatest. staff is friendly and helpful

Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos

2024/5/27

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel Near IT Park

Good location and great value for your money.

Stayed 4 nights in May 2024

10/10 Excellent

Elwood

2024/1/31

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Zerenity Hotel is a better hotel then i expected. Nice, comfortable and cozy.

Stayed 7 nights in Jan 2024

10/10 Excellent

Paul Jazon

2023/12/2

Liked: Cleanliness, staff & service, property conditions & facilities

I love that there's a 7-Eleven right next to the hotel.

Stayed 5 nights in Nov 2023

10/10 Excellent

Timothy Steven

2024/4/11

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and quiet. Breakfast was FANTASTIC. Wifi was spotty but mostly ok. Staff VERY friendly and accommodating.

Stayed 10 nights in Mar 2024

10/10 Excellent

AUGUSTO

2023/11/25

Liked: Cleanliness, staff & service, property conditions & facilities

Cleanliness and Staff & Service are Excellent. Dining and Transportation are very accessible. Most importantly, it's affordable.

Stayed 15 nights in Nov 2023

6/10 Okay

Yuji

2024/8/3

Liked: Staff & service, amenities

Disliked: Cleanliness

まぁまぁかな

Stayed 1 night in Jul 2024

10/10 Excellent

Victoria

2023/5/6

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Customer Service

Good Job to Sir Jay-R and another Sir JR! Kudos too to the staff at the resto (breakfast). Best customer service, thank you!

Stayed 1 night in May 2023

4/10 Poor

Masako

2024/8/14

Disliked: Staff & service

スタッフはフレンドリーだったが、デポジットが2000ペソだったが、返却時は1000ペソしか預かっていなかったと言われた。部屋のカードキーの扱いも雑でしばらく見つからなかった。

Stayed 5 nights in Aug 2024

6/10 Okay

William

2023/5/6

Liked: Cleanliness, room comfort

Disliked: Property conditions & facilities

Disappointed....

No hot water for shower. Toilet flush is seldom fail or repeatedly do so it will flush. Remote TV is not working.

Stayed 3 nights in May 2023

4/10 Poor

Mydel

2024/1/28

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We stay room 310, 408 and 406. Room 310, the exhaust fan from ceiling is dripping with water and straight to toilet bowl. You will get wet while you will pee or pass motion. There is no hand and face towel provided at all. no room slippers and door card is not working. I need to open by keys manualy. It is very hassle. The toilet alot of molds on shower side .lastly the kettle provided has burning smell when using it Bathroom towel and bathroom rug is also dirty. No hygiene Room 408/406 - the toilet bowl will not flush, it over flow when flushing. very dirty. Can not even fix it even after changing toilet bowl itself The key card is not working, we need to always use manual keys to open the room. I find that the hotel is new but the amenities is not well maintained. we requested to change room so that we will have better stay but they don't have spare room. And unfortunately they are not able to fix the issues we escalate to them. so we end up we check out early and move to other hotel to stay. I hope the hotel will get improved and provide the basic necessity. And be prepared especially if peak season. Overall experience is bad and dont pass the basic requirement for accomodation

Stayed 7 nights in Jan 2024

10/10 Excellent

Margaret

2025/7/15

Stayed 1 night in Jul 2025

8/10 Good

Kazumi

2025/3/31

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

8/10 Good

Marcin

2025/3/29

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2025

10/10 Excellent

Chelsea

2024/4/27

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Apr 2024

8/10 Good

Kazunori

2024/1/22

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

2023/12/21

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2023

10/10 Excellent

SHINGO

2023/7/14

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2023

10/10 Excellent

Ryoichi

2023/6/11

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jun 2023

8/10 Good

Raymond

2023/3/11

Liked: Cleanliness, staff & service

Stayed 3 nights in Mar 2023

8/10 Good

CHULHEE

2021/12/20

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

서비스 굳

자주 이용하는 호텔로서 위치 및 서비스에 만족합니다.

Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

2020/1/26

Liked: Cleanliness, staff & service, property conditions & facilities

I have stayed numerous times over the past year, it’s my favourite for location, price, excellent staff service

Stayed 2 nights in Jan 2020

10/10 Excellent

RT, San Francisco, CA

2020/1/21

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a fairly nice neighborhood and lively atmosphere. Not too crowded.

Stayed 4 nights in Jan 2020

Zerenity Hotel & Suites

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