The hotel don't existe.
I made a reservation for 19 20 january, but the hotel change the name and the boss on the 1 january .
I contact booking yesterday. They said me to inform me in 24 hours about to pay the money back to me.
Until now , no reaction or answer.
Normaly i have never problems with the site booking.
Let us see, if i will get my money back.
And i must find the last moment a new hotel room and that on the weekend , on which was celebrated the Sinulog Festival, the biggest festival on the island.
Not easy and a lot stress was beeded to find a new hotel.
Luc
於 2025 年 1 月住了 2 晚
2/10 很糟糕
Nina
2025 年 1 月 20 日
Nina
於 2025 年 1 月住了 1 晚
6/10 一般般
EK
2025 年 1 月 20 日
EK
於 2025 年 1 月住了 1 晚
2/10 很糟糕
Kevin
2025 年 1 月 20 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotels.com und Hotel war miserabel
Das Management hat gewechselt und hat die Buchung von Hotels.com nicht mehr akzeotiert und wir mussten neu buchen und cash zahlen.
Hotels.com war auch absolut miserabel in seinem Kundendienst diesbezüglich
Kevin
於 2025 年 1 月住了 3 晚
2/10 很糟糕
Geraldine
2025 年 1 月 19 日
The name of the hotel has changed as well as the management. They did not honor my reservation from orbitz.