Best Western Cavendish hotels

"We used to spend a good deal of time in ludlow . Recently my wife and I have been visiting about once per year. Back in the day we very much enjoyed the castle inn for its great food. We thoghtvwe would stay for a couple of nights. We hoped to ski one day. We went into the inn with a big ski bag and they wanted us to climb 3 levels with it. Luckily there was a person who became available to help. The room was a large king. The furnishings were represetative of a classic inn. Very old but not broken or too worn. However the heat was set so high it was unconfortable with no mechanism to lower it. .it was very difficult to sleep . We also learned that they dont do dinners on sundays. So we changed some long standing plans. Upon asking if they had a shuttle to ski area we were told we needed to walk to the. hotel next door. Something untenable in ski boots. When we got back went to their gym. It was nice. But locker rooms were somewhat unkept and aged out Most disappointing was after our return to the room on day two the room was not cleaned. Upon reaching out they said there was no cleaning services for overnight guests. But if we needed towels they would bring it up. Given there was no dinner we found a place closer to the highway and decided to just headed home. We wanted to love the inn. But from our viewpoint if they want to remain the wonderful experience we expected they need to reconsider there amenities for folks looking for a memorable few days"

"everything was nice"

"This was the perfect lodging for my ski trip to Killington/Pico/Sugarbush/Stratton! As a solo female traveler, it's important to me to feel safe, which I absolutely did! I stayed in the Queen with private bathroom and felt right at home. The door had a good lock (inside and outside) so I always felt safe leaving my stuff for the day and sleeping at night. Everyone was so friendly here too. The room and bathroom were clean and the bed very comfy! The breakfast was great in the morning and the common area was cozy and a great place to hang out and meet others. There's also a shared fridge and microwave. Sometimes I could hear folks in the hallway at night, but I just put my sound machine on and it didn't bother me at all. The owner was very kind and helpful! I had to have a package delivered with a new phone and she made sure I got my package. She also delivered a phone message to my room for me. Excellent customer service! The lodge is only a few minutes drive from Killington resort and there are plenty of great restaurants and shopping nearby. I look forward to staying here again, maybe even in the warmer months to do some hiking. Overall a wonderful stay!:)"

"Nine "

"Deanna at the check-in desk was superior both very knowledgeable and helpful buit also kind and professional. Many thanks to her. Also the breakfast was better than expected. On both accounts I will consider coming back. "

"The thermostat did not work properly and was very warm in the room, checked in at 2am with my kids and did not sleep well because the ac was not working, had to open the window which only opens 2 inches to get some cool air in the room. Would not recommend "

"This hotel was overpriced but great location to mountain. "

"Room was clean and staff was friendly"

"Clean rooms."