2/10 很糟糕
Susan
2025 年 8 月 25 日
不喜歡：員工素質和設施服務
The property misrepresented its rooms and services
The room I booked was not the room I received
Owner rude and unavailable when problems arose
Demoralizing comments made by owner when complaints were made
AC didn’t work first night. Stuck on 18 Celsius. Contacted owner Nothing done until nex day. AC set by owner and remote removed from room
Last night owner turned off AC despite the high temperature outside and the remote had been removed the previous night so it could not be turned on
No breakfast
Stale packaged food
Door to room was not a secure door but a door used for closets or wardrobe. Key was nearly impossible to use and anyone could see in room by looking through key hole! Lights on stairs were dark and unsafe
Curtains on window were plastic and too narrow to provide privacy from rooms across road
Toilet would run off and on and omit fowl odor that filled room
Streets outside were full of graffiti and trash. People could be heard all hours breaking bottles and yelling
One half ounce shampoo / body wash per day. No soap for hand washing. Totally unsanitary !Pillows were hard and uncomfortable
When I informed owner I would file a complaint with Expedia I was told “Go ahead”
I felt unsafe in the room at night and slept with my phone. The owner was totally absent from property physically and mentally
Hotel should be removed from Expedia website
I would like a FULL refund
Susan
於 2025 年 8 月住了 3 晚
