"Property was nice. When you arrive for Bourganville, they drop you off at the adjacent Grand Romana and you shuttle or walk to this resort. They are part of the same with the Bourganville being the adults only. La Grand seemed like it had more amenities, was larger, so if you don’t have to be adults only, you may want to consider that one.
The food was good but we could not get reservations for several of the restaurants or they were very late ones. In retrospect, Be best to make reservations in advance on-line before you even get there. Pools were good with poolside service and swim up bars. Quiet pool and activity pool. Activity pool area had its own stand alone bar too. Beach was nice area but the water is not very conducive to swimming due to rocky bottom. So pack water shoes if you plan to get in.
Our room was nice and quiet but we could not check in for 2 hours later as they had to set the room for 2 beds which were requested in advance. Staff at that moment were not very helpful. They could have at least had someone orient us to the grounds, activities, etc while we were killing time. We basically had to figure everything out ourselves such as the fact that there is a kiosk in the lobby that you can use to see what’s going on each day and attempt to make reservations.
The crowd was a mixed bag of mostly Americans and Europeans who were mostly distant but friendly enough. The staff was mostly friendly but did not speak much English. "
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