Is The Urr Valley Country House Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 5 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Urr Valley Country House Hotel?

Self parking is free at this property.

What time is check-in at The Urr Valley Country House Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9 PM.

Where is The Urr Valley Country House Hotel located?

Situated in Castle Douglas, this hotel is 3.1 mi (5 km) from Threave Garden and within 9 mi (15 km) of Threave Castle and RSPB Ken-Dee Marshes Reserve. Lock Ken and 7stanes - Dalbeattie are also within 9 mi (15 km).

The Urr Valley Country House Hotel Reviews, Deals & Photos 2025

2/10 Terrible

Allan, Inverness

2017/9/5

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID

Faulty Towers would bewonderful compared to this place. Booked through Expedia but still the hotel charged me for accomodation. Have been trying for weeks to get them on the phone but they dont answer. AVOID this place.

Stayed 1 night in Aug 2017

10/10 Excellent

Cat, Argyll

2017/8/23

Liked: Cleanliness, staff & service, room comfort

One Night Family Room -

We needed accommodation for one night for a mountain biking competition. We arrived late due to a puncture on the way down. The hotel owners could not have been more helpful or welcoming. The boys were concerned about the safety of their bikes - but needn't have been as they were taken and locked in the function suite with bikes from another family attending the same race. Breakfast on a Sunday is normally 8.30am but the staff went out of their way to accommodate us and served breakfast at 8.00am so we could get away early for the race. The room was clean and comfortable and had plenty of space for a family of four. We couldn't have asked for more.

Stayed 1 night in Aug 2017

8/10 Good

lorretta, leeds,england

2017/8/12

Liked: Staff & service, property conditions & facilities, room comfort

Lovely staff,very helpful and friendly.excellent food.hotel could do with a makeover,however we would definately return next year

Stayed 5 nights in Aug 2017

10/10 Excellent

Wilson

2017/7/30

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay.

It is a nice place to stay. The big hall(function room), lobby and restaurant are classics.

Stayed 1 night in Jul 2017

8/10 Good

Patricia

2017/7/19

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful historical property

We absolutely loved the fact that the building was built in the early 1700's and that much of the original features and grounds can still be discerned.

Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveler

2017/7/14

Disliked: Cleanliness, property conditions & facilities

Awful very run down would not recommend this hotel.

Stayed 1 night in Jul 2017

4/10 Poor

Alexander, Co Durham

2017/7/13

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel set in beautiful grounds.

Turned out to be disappointing. The whole interior needs a major refurbishment, the menu I would have thought would have at least one decent steak.

Stayed 1 night in Jul 2017

8/10 Good

keith

2017/6/19

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2017

8/10 Good

Margaret

2017/6/17

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay was comfortable and enjoyable, made to feel very welcome

Stayed 1 night in Jun 2017

8/10 Good

David

2017/5/21

Liked: Staff & service, room comfort

It's visit

Very friendly, good service as a budget hotel should be, will use again.

8/10 Good

Darren

2017/5/19

Disliked: Staff & service

Not very happy

We were told breakfast was provided in the cost then had to pay again for breakfast we had two different prices the hotel said it was 130 and hotels.com took 165

10/10 Excellent

mary, hebrides

2016/12/2

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly comfortable hotel - l

Friendly comfortable hotel - like staying with friends. Although we arrived late we were greeted by name (so was our dog) and we had a good hot bar meal at a very reasonable price. We will be back

6/10 Okay

ian, lancashire

2016/11/2

Disliked: Property conditions & facilities

ok but not upto expectations

8/10 Good

Eamonn

2016/11/1

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very clean and quaint as hotel full of history

The staff were very friendly and extremely helpful, nothing was a problem and it felt like a home from home

10/10 Excellent

Lacelady, Scotland

2016/10/24

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and spacious - like staying with frien

This is a lovely old building which aretains a country house feel. The rooms are large and comfortab;e with proper deep, long baths. Everyone is friendly and helpful. I felt as if I were staying with friends . It has not been "over modernised". I shall certainly be going back

8/10 Good

Verified traveler

2016/10/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brest welcome yet

8/10 Good

Verified traveler

2016/10/2

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

nicky, Scotland

2016/9/21

Liked: Cleanliness, staff & service, room comfort

hotel

The Urr hotel was fine needs a bit of T L C . The room we had was fine it was clean but had no shower which is very unusual nowadays ! Great setting lovely grounds . Dinner at night was ok ! Breakfast was lovely . Its A shame it could be a lovely place to stay ! Needs money spent on it ! But for the price they charged it was fine . Would go back .

10/10 Excellent

Frank, Glasgow

2016/9/10

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel review

Fantastic owners made to feel so welcome by all the staff / and food is amazing

4/10 Poor

Verified traveler

2016/8/30

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Urr Valley Hotel

Room looked Ok on brochure , but in reality it was in basement & cold with smell of damp !

10/10 Excellent

Verified traveler

2016/8/9

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Like staying with friends

if you like slick designer modern hotels this is not for you If you love historic houses which have not been ruined in a search for modernity, where you and your dog feel not just welcome but at home then this is for you. There are lovely gardens to sit out in and walk. Our dog was treated like a welcome guest - not just tolerated as in so many places. There were the odd bits of unfinished restoration work and paint touch up waiting to be done but this is a work in progress WE LOOK FORWARD TO GOING AGAIN

8/10 Good

Mike, Scotland

2016/6/19

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel for our needs.

Looking for a quite hotel, which met our needs of being quite and peaceful (no discos). With plenty of things to do in the area. Hotel is set in its own grounds. with plenty of short walks = the hotels own dogs will even take a walk with you.

8/10 Good

Jacqueline, Manchester

2016/6/17

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Late arrival was no problem. Even opened the bar for me.

4/10 Poor

stephen, sunderland

2016/6/1

Liked: Cleanliness

Disliked: Property conditions & facilities

Dog friendly

a run down little hotel with friendly and welcoming dog loving hosts which is crying out for help and a refurb but great if you have a dog as there are fantastic grounds for your dog to run around in safety, was nice to stay while the sun was shining but may be a different story if we couldn't sit outside and enjoy the space and grounds as TV and wifi didn't work and public areas are run down.

8/10 Good

me, northamptonshire

2016/4/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dumfries

The hotel was lovely, friendly staff, the breakfast was good we had a choice of cereal,fruit,yogurt,toast and we also had a full cooked breakfast. Rooms were very big which pleased the children.

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