「Unfortunately the air conditioning didn’t work in our room, so we were moved to another room. That one has an ant infestation. The next room we were given smelled like smokers. The only room left was clean but the a/c didn’t not blow cold air at all. Could not sleep because of temperature. Staff at desk was trying to be helpful.」
「The moment we arrived Francesco greeted us warmly. The room was clean, quiet and had a lovely terrace we could enjoy along with onsite parking. The pool while unheated was a great place to relax at. Fabio, the bartender at the bar provide us excellent service and was always working hard. He’s a great representation of what good customer service should be. The breakfast staff at the breakfast buffet also went above and beyond to make sure our coffee orders and food were just right. Thank you to...
「The staff were excellent and the hotel itself was fine. The issue was one of isolation. If you aren’t travelling by car then options are significantly limited. Taxis are almost impossible to get (they have to
travel from Pisa), the buses were intermittent and weren’t running at the weekend. It also isn’t safe to walk along the main road to access other amenities. On our first night both restaurants were closed (something that we weren’t told when we checked in) and the nearest supermarket...
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精挑細選搜尋全球約 100 萬間旅宿
