We greatly appreciate the time you spent to review your recent experience in our hotel, at Grand Mogador Casablanca, we always strive to exceed guests expectations and your comments will help our teams reaching that goal.

We have taken good note of your remarks regarding the room you had during your stay, also your comment concerning the breakfast, we will do our utmost to improve on this aspect of our services. Looking forward having you again.

Thank you for the feedback regarding our service. Looking forward having you again.

Dear Valued Guest,Thank you very much for your kind review.We are delighted that you had a great experience with us. We will certainly share your comments with the team who would be happy to receive such positive feedback.It has been a pleasure having you as our distinguished guest and we look forward to your next visit.Warm regards,General Manager of Mogador Marina Hotel& Grand Mogador Casablanca Hotel

Dear Valued Guest,We are very happy to hear that your stay at the Grand Mogador Casablanca Hotel lived up to your expectations.All our teams work constantly to make you enjoy a memorable moment.We look forward to seeing you again at the Grand Mogador Casablanca Hotel.Regards, General Manager of Mogador Marina Hotel &Grand Mogador Casablanca Hotel

Dear Valued Guest,We thank you for taking the time to share your experience with us. We are very happy to hear that our staff was up to your expectations. All our teams work constantly to make you enjoy a memorable moment. We would be delighted to welcome you back to the Grand Mogador Casablanca Hotel. Best Regards, General Manager of Mogador Marina Hotel & Grand Mogador Casablanca Hotel

Dear Valued Guest, Thank you very much for this good rating! We are delighted that you had a great experience with us. It has been a pleasure having you as our distinguished guest and we look forward to your next visit. Warm regards, General Manager of Mogador Marina Hotel & Grand Mogador Casablanca Hotel

Dear Valued Guest, Thank you for taking the time to leave us a review about your recent stay at the Grand Mogador Casablanca Hotel. We sincerely apologize for the service and attitude problems you have experienced during your recent visit. Please, rest assured we will share your feedback with our team in order to fix and improve our services, and not let such incidents happen again in the future. We hope to welcome you back to your second home! Cordially Yours, General Manager of Mogador Marina Hotel & Grand Mogador Casablanca Hotel

Dear Valued Guest, Dear Valued Guest, Thank you for taking the time to leave us a review about your recent stay at the Grand Mogador Casablanca Hotel. We sincerely apologize for the service and attitude problems you have experienced during your recent visit. Please, rest assured we will share your feedback with our team in order to fix and improve our services to not let such incidents happen again in the future. We hope to welcome you back to your second home! Cordially Yours, General Manager of Mogador Marina Hotel & Grand Mogador Casablanca Hotel

ear Guest, Thank you for this rating! We learn that your stay went not well. A good note is taken of your remark about the cold room and breakfast that it will be transferred to the departments concerned for making improvement. Please accept our apologies for this inconvenience. We hope to get the chance to welcome you back again to exceed your expectations. Cordially Yours, General Management Mogador Marina Hotel & Grand Mogador Casablanca Hotel

Dear guest, Thank you for taking the time to share your experience with the Expedia community. We are very sorry that your experience did not live up to your expectations. We extend our sincerest apologies and inform you that we will work very hard to improve the quality of our services. We remain at your disposal to find out more details about the points you did not like Best,

Dear Guest, We thank you for taking the time to express your level of satisfaction about your stay at the Grand Mogador Hotel Casablanca We are very happy to hear that our staff was up to your expectations. All our teams work constantly to make you enjoy a memorable moment. We would be delighted to welcome you back to the Grand Mogador Casablanca Hotel. Regards, General Management MOGADOR Marina Hotel & Grand Mogador Casablanca Hotel

Dear Zachary, Thank you for taking the time to make a detailed return on your stay at the Grand Mogador Casablanca Hotel. We are very touched by the time you have taken and the words you have chosen, they reward all the efforts we make daily to satisfy our customers. Thank you again for this mark of confidence, and I hope to welcome you back soon. See you soon, General Management MOGADOR Marina Hotel & Grand Mogador Casablanca Hotel

Cher Client, Merci d’avoir pris de votre temps afin de nous faire part de votre opinion concernant votre séjour au sein du Grand Mogador Casablanca Hôtel. La satisfaction de nos hôtes est notre objectif premier, nous sommes donc tous très heureux de savoir que vous avez reçu le meilleur des accueils. Nous avons également transmis votre ressenti à toute l’équipe. Au plaisir de vous recevoir à nouveau parmi nous au Grand Mogador Casablanca Hôtel. Cordialement, Direction Générale MOGADOR Marina Hôtel & Grand Mogador Casablanca Hôtel

Dear Bane, Many thanks for sharing your kind and positive feedback. In regards to your comments on the reception staff, we will share them with our team so they can investigate and address the problem. We hope we will have the opportunity to welcome you again very soon. Sincerely Yours, General Manager at the Grand Mogador Casablanca & Mogador Marina Hotel

Dear Abderahmane, This is to thank you warmly for your positive feedback; concerning your recent visit to the Grand Mogador Casablanca Hotel. Your comments and remarks will be shared with our team, as we are sure they will build up on to improve their professional performance. Many thanks for your visit and hope you will come back as soon as possible. Cordially Yours, General Management MOGADOR Marina Hotel & Grand Mogador Casablanca Hotel

Dear Papa, Thank you for sharing your experience after your stay at the Grand Mogador Casablanca Hotel. It was a pleasure to read how amazing your stay was and how our teams made all the efforts to ensure your experience to be the most relaxing one. Thank you for such a lovely and thoughtful review. Best. General Manager at the Grand Mogador Casablanca & Mogador Marina Hotel

Dear Denise, Thank you very much for your stunning review. We will forward your nice review to our staff. We are glad that you enjoyed your stay in our Hotel and looking forward to welcoming you here again. Best wishes. General Management MOGADOR Marina Hotel & Grand Mogador Casablanca Hotel

Dear Zuhair, We thank you for sharing your experience at the Grand Mogador Casablanca Hotel, and we regret that the service did not live up to your expectations. We apologize for this issue and assure you that we will share the content of your comments with our teams to make the necessary corrections to the service. Hoping that we will have the pleasure of seeing you again soon, Yours faithfully. General Management MOGADOR Marina Hotel & Grand Mogador Casablanca Hotel

Dear Guest, We regret that your stay was not up to your expectations. The customer satisfaction is our priority, so we take note of your comments that will allow us to improve the service we provide. Thank you for taking the time to tell us your thoughts about your stay at our hotel. We will be happy to welcome you very soon again at the Grand Mogador Casablanca Hotel. Best regards, General Management MOGADOR Marina Hotel & Grand Mogador Casablanca Hotel

Dear Guest, We very much appreciate your comments regarding your stay at the Mogador Marina Hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager at the Grand Mogador Casablanca & Mogador Marina Hotel

Dear David, We thank you for taking the time to share your feelings after your stay at the Grand Mogador Casablanca Hotel. Your satisfaction is our priority. We hope to have the opportunity to welcome you soon. Regards, General Management MOGADOR Marina Hotel & Grand Mogador Casablanca Hotel

Dear Client, On behalf of the entire Grand Mogador Hotel team, we would like to extend our sincere apologies for the inconvenience that has occurred during your stay with us. And for the quality of service that was offered to you. Your complaint alerted us strongly; We would like to inform you later that we have conducted an internal investigation to take action and take corrective action so that it does not repeat itself. Our standards do not reflect in any way the quality of service that all our teams are working to provide daily. We inform you that we make every effort to maintain a high-quality service. Once again, please accept our apologies and we sincerely hope that despite this incident, we will have the opportunity to see you again at the Grand Mogador Hotel. Sincerely Yours, General Management MOGADOR Marina Hotel & Grand Mogador Casablanca Hotel

Dear Valued Guest, Thank you for taking the time to give us a review regarding your recent experience with us. Kindly accept our sincere apologies for not giving you the high standard of hospitality which is the general norm of our hotel. The problems that you mentioned have been brought to the attention of our heads of department. While the lack of service you experienced is unusual and not the standard of our hotel, there is no excuse for such an attitude on the part of any of our team members. We apologize for the inconvenience and annoyance those incidents caused. Kindly note that guest satisfaction is our main purpose and that we will be more than happy to offer you a better quality of service if you decide to come back to our hotel. Sincerely yours, General Manager at the Grand Mogador Casablanca & Mogador Marina Hotel

Dear Guest, We thank you for taking the time to share your feelings after your stay with us. We are sorry to hear that your experience was not up to your expectations. We fully understand your disappointment, and we want to apologize for the inconveniences during your stay. Please, know that we mobilized our ambassadors around your remarks to take all necessary corrective measures. We hope to welcome you soon to prove that the satisfaction of our guests is our priority. General Management MOGADOR Marina Hotel & Grand Mogador Casablanca Hotel

Dear Samuel, We thank you for taking the time to share your feelings after your stay with us. We are sorry to hear that your experience was not up to your expectations. We fully understand your disappointment, know that we mobilized our ambassadors around your remarks. We hope to welcome you soon to prove that the satisfaction of our guests is our priority. Cordially Yours, General Management MOGADOR Marina Hotel & Grand Mogador Casablanca Hotel

Dear Guest, Thank you very much for your stunning review. We will forward your nice review to our staff. We are glad that you enjoyed your stay in our Hotel and looking forward to welcome you here again. Best wishes General Management MOGADOR Marina Hotel & Grand Mogador Casablanca Hotel

Dear Guest, We are very delighted to learn that you have enjoyed your experience at the Grand Mogador Casablanca Hotel. We will share your positive feedback with our staff who is working very attentively to exceed our guests' expectations. We hope we will have the opportunity to welcome you back again very soon. Sincerely yours, General Manager at the Grand Mogador Casablanca & Mogador Marina Hotel

Dear Guest, We are very disappointed to read about your rare experience at the Grand Mogador Casablanca Hotel. We are extremely embarrassed about the misfortune of your stay and promise you that if you ever return to our hotel, we will make sure we follow our strict and high standard. We will make sure your next stay is one to remember positively. Sincerely yours, General Manager at the Grand Mogador Casablanca & Mogador Marina Hotel