los espacios y habitaciones estaban super bien y cómodos
la cómida rica, lo único malo es que me cobraron impuestos aparte del paquete que ya estaba pago
Evelin
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Luis A
團體旅遊, 家庭旅遊
2025 年 7 月 14 日
Beautiful hotel fill with very lovely and kind people to make your experience the best.
Luis A
於 2025 年 6 月住了 4 晚
8/10 不錯哦
John
情侶出遊
2025 年 7 月 13 日
喜歡:員工素質和設施服務
We chose this hotel to stay during a layover. Its proximity to the airport is a major bonus, but if you’re making Cartagena your destination, this area of town is really not the place to stay. There are much trendier and historic neighborhoods and there are other beaches that are prettier but overall for what it was the hotel had great staff, clean rooms and nice pools.
John
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Bart
2025 年 7 月 13 日
喜歡:整潔度和住宿環境和硬體
Bart
於 2025 年 7 月住了 1 晚
6/10 一般般
Vish
家庭旅遊
2025 年 7 月 3 日
喜歡:整潔度、員工素質和住宿環境和硬體
Basic amenities like hair dryer wasnt in the room, ac remote not working and the room phone wasnt working
Vish
於 2025 年 7 月住了 1 晚
8/10 不錯哦
MAGALIS
家庭旅遊
2025 年 6 月 18 日
喜歡:整潔度和設施服務
Es buena. El desayuno es bueno . Pero podrian mejorar la variedad.
MAGALIS
於 2025 年 6 月住了 1 晚
10/10 有夠讚
RICARDO
情侶出遊
2025 年 6 月 6 日
喜歡:整潔度、設施服務和住宿環境和硬體
Property was great overall. Proximity to airport was a positive with the ONE exception that on one of the mornings we had a plane so close, it felt as if right over our heads at 6:30am. BUT - all in all, the food for breakfast was great, staff was amazing and pools were nice and clean, so would definitely recommend anyone to stay here.
RICARDO
於 2025 年 5 月住了 1 晚
2/10 很糟糕
Martha
團體旅遊
2025 年 6 月 5 日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
The property is old and very bad maintenance, does not have any room sea views. Rooms old and bad maintenance the bathroom with the shower and faucet in bad shape. Very expensive the price in comparison with the quality of the hotel.
Martha
於 2025 年 5 月住了 3 晚
6/10 一般般
Robyn
情侶出遊, 團體旅遊, 家庭旅遊
2025 年 5 月 29 日
喜歡:整潔度
I recently stayed at Sonesta with my husband and family. When we first arrived. Check in was ok. The hotel appears to be well maintained and clean. However, the free breakfast was a big let down. Not much selection and not very good. I get that it’s free, but if you spend your money to include free breakfast. I would hope to enjoy it. However, the menu that you have to pay for lunch and dinner was better. Now the other big problem was my room 624 was covered in these little ants. I mean everywhere. Bathroom completely over ran by them as well as the room. Like guaranteed to have a few sleeping with you or on your during your stay. Pools were nice and clean. Would I stay again? Probably not.
Robyn
於 2025 年 5 月住了 5 晚
8/10 不錯哦
Rashid
情侶出遊
2025 年 5 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast should be hot, not cold
Rashid
於 2025 年 5 月住了 1 晚
10/10 有夠讚
julio
2025 年 5 月 21 日
julio
於 2025 年 5 月住了 1 晚
10/10 有夠讚
CLAUDIA
2025 年 5 月 20 日
喜歡:整潔度和住宿環境和硬體
muy buen lugar para visitar
CLAUDIA
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Angela
家庭旅遊
2025 年 5 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Eduardo botonee el mejor de todos nos hizo la estancia súper agradable
Angela
於 2025 年 4 月住了 7 晚
10/10 有夠讚
Fadia Emeline
2025 年 5 月 10 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The AC was the best thing in my room lol It’s so hot in Cartagena and most places don’t have AC so it was nice to come back after a long day to a nice cold room. Breakfast was delicious, staff were friendly and professional. The pool area was awesome! Loved the hotel, will definitely come back here for sure!
Fadia Emeline
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Daniel H
2025 年 5 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I enjoyed the open space concert i has the feel of a resort. I loved the room and it's location and the staff was incredibly attentive
Daniel H
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Kati
團體旅遊
2025 年 5 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Todo el personal del hotel es excelente muy agradable servicial
Kati
於 2025 年 3 月住了 7 晚
10/10 有夠讚
Paulo
2025 年 4 月 27 日
Paulo
於 2025 年 4 月住了 3 晚
10/10 有夠讚
alberto
情侶出遊
2025 年 4 月 26 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very good people.
alberto
於 2025 年 4 月住了 4 晚
10/10 有夠讚
carine
2025 年 4 月 24 日
carine
於 2025 年 4 月住了 2 晚
2/10 很糟糕
Nisha Antonia Jasmine Mc,Westerhall
團體旅遊
2025 年 4 月 22 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Sonesta Cartegena is a law suit waiting to happen. Imagine being placed in a room without a front door, or having your AC units pour puddles of water from the ceiling, and being unable to control the AC temperature, or turn it on or off because the wall mounted control refuses to work - or having maintenance attempt to fix the AC unit three times in three days - all to no avail. Imagine being dirty and unable to bathe for hours because the staff repeatedly fails to replenish daily linens and takes forever to respond to requests for linens. Or imagine having staff remove your ear-pods from your personal belongings in your room and travel to their home with it. Imagine eating breakfast and not having labels to tell you what your eating to avoid allergic reactions. Or even eating breakfast and seeing an unopened sanitary napkin and trash in the scenic pond next to you. I can say a lot more, but what I will say is that Expedia failed us by rating this a four-star hotel. It was certainly less than that.
Nisha Antonia Jasmine Mc
於 2025 年 4 月住了 3 晚
8/10 不錯哦
Mauricio
2025 年 4 月 20 日
喜歡:整潔度、員工素質和客房舒適度
Mauricio
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Carlos mario
家庭旅遊
2025 年 4 月 20 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Carlos mario
於 2025 年 4 月住了 4 晚
6/10 一般般
Pedro San
2025 年 4 月 20 日
喜歡:整潔度、員工素質和客房舒適度
Las habitaciones demasiado viejas, nos tuvieron que cambiar porque había humedad. Considero que deben mejorar el hotel.
El personal amable atendieron inmediatamente nuestra solicitud de cambio. Buena ubicación frente a la playa
Pedro San
於 2025 年 4 月住了 2 晚
6/10 一般般
abraham
親子旅遊
2025 年 4 月 19 日
喜歡:整潔度
no tenia toallas la habitacion
nadie ayuda con las maletas al llegar
hacer el check in fue dificil