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Hotel Virrey Cartagena

3.0 star property
Guests relax by the pool or venture into Cartagena's historic charm just steps away, with staff ready to provide assistance that makes each stay memorable.

Choose dates to view prices

Hotel Virrey Cartagena welcomes travelers in the heart of Cartagena with free breakfast and WiFi. Enjoy the outdoor pool after exploring, and relax in the peaceful garden. Practical amenities include laundry facilities and luggage storage.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Habitación Estandar Doble

Habitación Estandar Doble | Minibar, in-room safe, free WiFi, bed sheets

Habitación Estandar Doble

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Rainfall showerhead
Minibar
Cable channels
Daily housekeeping
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room Standard with internal view

Minibar, in-room safe, free WiFi, bed sheets

Twin Room Standard with internal view

  • 182 sq ft
  • Sleeps 2

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, free WiFi, bed sheets

Basic Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Rainfall showerhead
Minibar
Cable channels
Daily housekeeping
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room

Basic Twin Room | Minibar, in-room safe, free WiFi, bed sheets

Basic Twin Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Rainfall showerhead
Minibar
Cable channels
Daily housekeeping
  • 194 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Basic Triple Room

Basic Triple Room | Minibar, in-room safe, free WiFi, bed sheets

Basic Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Rainfall showerhead
Minibar
Cable channels
Daily housekeeping
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Standard Twin Room

Minibar, in-room safe, free WiFi, bed sheets

Standard Twin Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Rainfall showerhead
Minibar
Cable channels
Daily housekeeping
  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, free WiFi, bed sheets

Standard Triple Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Rainfall showerhead
Minibar
Cable channels
Daily housekeeping
  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Rainfall showerhead
Minibar
Cable channels
Daily housekeeping
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room, 2 Double Beds

Superior Quadruple Room, 2 Double Beds | Minibar, in-room safe, free WiFi, bed sheets

Superior Quadruple Room, 2 Double Beds

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Rainfall showerhead
Minibar
Cable channels
Daily housekeeping
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, free WiFi, bed sheets

Superior Triple Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Rainfall showerhead
Minibar
Cable channels
Daily housekeeping
  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Double Room Economy with internal view

Minibar, in-room safe, free WiFi, bed sheets

Double Room Economy with internal view

8.0 out of 10
Very good
(1 review)
  • 182 sq ft
  • Sleeps 2

View all photos for Twin Room Economy with internal view

Minibar, in-room safe, free WiFi, bed sheets

Twin Room Economy with internal view

  • 193 sq ft
  • Sleeps 2

View all photos for Triple Room Economy with internal view

Minibar, in-room safe, free WiFi, bed sheets

Triple Room Economy with internal view

  • 193 sq ft
  • Sleeps 3

View all photos for Triple Room Standard with internal view

Minibar, in-room safe, free WiFi, bed sheets

Triple Room Standard with internal view

  • 182 sq ft
  • Sleeps 3

View all photos for Double Room Superior with internal view

Minibar, in-room safe, free WiFi, bed sheets

Double Room Superior with internal view

  • 193 sq ft
  • Sleeps 2

View all photos for Twin Room Superior with internal view

Minibar, in-room safe, free WiFi, bed sheets

Twin Room Superior with internal view

  • 269 sq ft
  • Sleeps 4

View all photos for Triple Room Superior with internal view

Minibar, in-room safe, free WiFi, bed sheets

Triple Room Superior with internal view

  • 182 sq ft
  • Sleeps 3

View all photos for Double Room Standard with internal view

Minibar, in-room safe, free WiFi, bed sheets

Double Room Standard with internal view

  • 193 sq ft
  • Sleeps 2

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About the neighborhood

Map
Avenida San Martin # 7 - 126, Cartagena, Bolivar, 130001

What's nearby

  • Bocagrande Beach - 2 min walk - 0.2 km
  • Rio Cartagena Casino - 6 min walk - 0.6 km
  • Centro Comercial Nao - 6 min walk - 0.6 km
  • Plaza Bocagrande Commercial Center - 12 min walk - 1.1 km
  • Castillo Grande Beach - 15 min walk - 1.3 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 12 min drive

Restaurants

  • ‪KFC - ‬2 min walk
  • ‪Juan Valdez Café - ‬2 min walk
  • ‪Hotel Capilla del Mar - ‬2 min walk
  • ‪Café Quindío - ‬2 min walk
  • ‪Da Danni's - ‬3 min walk

About this property

Hotel Virrey Cartagena

Hotel near Bocagrande Beach
Located close to Cartagena de Indias Convention Center and Clock Tower, Hotel Virrey Cartagena provides free full breakfast, a terrace, and a garden. In addition to laundry facilities and a restaurant, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers
  • A 24-hour front desk, laundry services, and a vending machine
  • Smoke-free premises, luggage storage, and a front-desk safe
  • Tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Virrey Cartagena offer comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Cartagena
Hoteles Charlotte
Hoteles Charlotte Cartagena
Hoteles Charlotte Hotel
Hoteles Charlotte Hotel Cartagena
Hotel Charlotte Cartagena
Hotel Charlotte Cartagena
Hotel Virrey Cartagena Hotel
Hotel Virrey Cartagena Cartagena
Hotel Virrey Cartagena Hotel Cartagena

Frequently asked questions

Does Hotel Virrey Cartagena have a pool?

Yes, this property has an outdoor pool.

Is Hotel Virrey Cartagena pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Virrey Cartagena?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Virrey Cartagena?

Check-out is at 1:00 PM. Late check-out is available for a fee.

Where is Hotel Virrey Cartagena located?

Located in Bocagrande, this hotel is within 2 mi (3 km) of Bocagrande Beach, Clock Tower, and Cartagena de Indias Convention Center. San Felipe de Barajas Castle and Playa de Punta Arena are also within 3 mi (5 km).

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Reviews

Hotel Virrey Cartagena Reviews

7.8

Good

8.0

Cleanliness

8.8

Location

8.2

Staff & service

7.6

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 76 out of 198 reviews
Rating 8 - Good. 65 out of 198 reviews
Rating 6 - Okay. 32 out of 198 reviews
Rating 4 - Poor. 11 out of 198 reviews
Rating 2 - Terrible. 14 out of 198 reviews

Reviews

10/10 Excellent

Brian

Liked: Staff & service, amenities, property conditions & facilities
Great hotel! Close to everything!
Stayed 1 night in Apr 2025

10/10 Excellent

Norberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute. Great staff
Stayed 4 nights in Jul 2025

6/10 Okay

Laurie F

Liked: Staff & service
Staff were extremely pleasant. Room was ok but not as comfortable as I would have liked. White towels were dingy and free breakfast was not very good.
Stayed 5 nights in Jul 2025

10/10 Excellent

Soukeina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is very friendly thanks to Jaris Everyone is so welcoming and its so cozy, calm and clean 100% recommand!
Stayed 4 nights in Apr 2025

10/10 Excellent

dustin

Liked: Staff & service, amenities, property conditions & facilities
I loved the service, the food and the location!
Stayed 3 nights in Sep 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for shopping dine in walking and next to the ocean
Stayed 7 nights in Aug 2024

8/10 Good

Yelkaira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hospitality from the local people
Stayed 3 nights in Sep 2024

6/10 Okay

Isolda

Liked: Cleanliness
Disliked: Amenities
The property was ok, no more no less. The hotel is a two-story colonial style building without elevator. The lack of an elevator could/should have been added to the property's description, just so potential guests can choose between booking there or moving on to another property. Our booking included two rooms and we were split between first and second floor. We requested a 2-bed option for one of the two rooms. At checking, staff reported to being unaware of our request for two beds and "did us a favor". We were accommodated in a "triple": this meant one full size bed and one single bed. Upon our insistance we were lodged on the same floor but on different ends of the building. We have experienced similar issues when booking with Expedia, that specific requests are not passed on to the hotel company & the hotels are not communicating/responding to specific requests.--- Wi-fi is very poor, either at the lobby or on the 2nd floor. The hotel is a bit noisy: bedroom doors are hollow and noise from early risers and late comers make it challenging to enjoy a good sleep. The cleaning staff starts very early and the sounds of buckets, keys, and related sounds are the equivalent to a wake up alarm sound. --- The bedroom, aside from a large hole on the closet door & a discarded mattress outside our bedroom window, had adequate space, comfortable beds, a quiet and cooling air conditioner, and good water pressure. The hotel has lots of opportunities to improve its condition.
Stayed 6 nights in Dec 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Oct 2023

8/10 Good

LENNOX ANTHONY ROBERTS

Liked: Cleanliness, staff & service
The hotel is not that big, but its location is great. Close proximity to the beach, shops, and restaurants.
Stayed 5 nights in Jul 2023

10/10 Excellent

Cristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, service and cleanliness
Stayed 9 nights in Jan 2024

6/10 Okay

mario

Liked: Cleanliness, staff & service, amenities
There is no elevator, but property centrallly located with many food options and souvenir shopping

10/10 Excellent

LETY

Liked: Cleanliness, staff & service, property conditions & facilities
Wish they had elevators
Stayed 1 night in May 2024

10/10 Excellent

Bilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si many people were noise and we couldn’t sleep well.
Stayed 1 night in Feb 2024

2/10 Terrible

Saveth

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staffs are great people, but the hotel are very outdated and did not look as good as in the picture, also there was no hot water in MY room. Fan only without air conditioner. Makes the room really muggy. If only the quality of the hotel was as good as the staffs. It would be great
Stayed 3 nights in Aug 2024

4/10 Poor

Gonzalo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very old and not well kept. Staff very nice but all very young (not a single mature person in the business). Very very basic. Plain breakfast, not super clean.
Stayed 2 nights in Jun 2023

8/10 Good

Odalis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to use softener for the towels. They are so hard and the smell is no good!!
Stayed 6 nights in Oct 2022

2/10 Terrible

Michael

Disliked: Staff & service, amenities, property conditions & facilities
The hotel did not have wifi The property refused to fix the tv in the room The rooms do NOT look like the photos. I do not recommend this property

6/10 Okay

Jonathan

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great location, even though is located on a busy street, the rooms were quiet, all the staff is really helpful. That being said, the hotel is not as nice as it appears on pictures, it is quite dated and the rooms smell a little bit of mold, our room window had no view and the shower is designed in a way that the water splashes on to the rest of the bathroom. The free breakfast is you get what you pay for, so don’t expect an all you can eat buffet, it is very simple and not that great quality food. Overall, is a simple place with great location for the price if you’re staying with a couple or friends, wouldn’t recommend families and be aware to request the ground floor beforehand if you have any trouble going up the stairs as there is no elevator.
Stayed 4 nights in Mar 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Untrained and unfriendly personal. Obsolete installations. Low maintenance. Cero technology. No knowledge of hotel management. No support to customers. Lousy restaurant and poor food quality. I strongly recommend to take them out of Expedia.
Stayed 1 night in Mar 2023

4/10 Poor

Esperanza

Disliked: Cleanliness, property conditions & facilities
This property was definitely in an accessible area to Cartagena's Walled City; however, I had numerous issues with my room. When I booked the property, I had requested for a "City view" option and I did not even get a window in my room. I raised these concerns to the hotel personnel and while they tried to change my room, they were keeping me in my original for the majority of my stay and then changing me on the last day. Also, the room had holes in the wall and it did not look appealing at all. The lamps were extremely dim. The bathroom was not clean at all and the shower's pressure was to say the least PAINFUL. From an outsider point of view this property looks appealing, but it is not how they present it.
Stayed 5 nights in Aug 2024

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
Si las las habitación limpia y ordenada y el persol muy amables muchas gracias por las atenciones
Stayed 5 nights in Nov 2025

10/10 Excellent

Gabriela

Disliked: Cleanliness, staff & service, property conditions & facilities
Mucho ruido y falta de luz
Stayed 1 night in Sep 2025

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
You had appeared to be clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Mirna

Tel personal muy amable
Stayed 7 nights in Jul 2025