大廳酒吧

西卡羅爾頓智選假日套房飯店 - IHG 旗下飯店的評分

2.5 out of 5

評論

9.0

太棒了

10 分,有夠讚;386 則評論中有 268 則" "
8 分,不錯哦;386 則評論中有 75 則" "
6 分,一般般;386 則評論中有 20 則" "
4 分,不太好;386 則評論中有 8 則" "
2 分,很糟糕;386 則評論中有 15 則" "

9.4/10

整潔度

9.2/10

員工素質

8.8/10

設施服務

9.4/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

Claudia

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing place!
於 2024 年 5 月住了 2 晚

10/10 有夠讚

tonia

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 3 晚

8/10 不錯哦

Jason

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Patricia A,JONESBORO

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

10/10 有夠讚

april

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fast check in, clean room and nice shower
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月30日回覆
Thank you for taking the time to tell us about your experience at Holiday Inn Express CARROLLTON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 770-809-7100 Sincerely,Shinette Hammock General Manager 770-809-7100

4/10 不太好

Robert

家庭旅遊
不喜歡:整潔度和住宿環境和硬體
Outdated inside
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月11日回覆
Hello Robert, I apologize that your last stay was not up to par and that our interior décor feels outdated. We are geared to have start a light renovation in May of this year and hope that you will visit again soon and have a better experience.

10/10 有夠讚

Kaylee

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice stay
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月11日回覆
Thank you for you recent feedback

10/10 有夠讚

Stefanie

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
As always, the staff was very friendly and welcoming.
於 2024 年 3 月住了 3 晚
General Manager 於 2024年4月11日回覆
Thank you for your recent feedback.

10/10 有夠讚

Tabatha

商務旅客
喜歡:整潔度、設施服務和住宿環境和硬體
Very clean, convenient to shopping and dining. Because my room wasn’t ready, I was upgraded to a suite. Will definitely stay again and recommend.
General Manager 於 2024年4月11日回覆
Thank you for your recent feedback.

10/10 有夠讚

Amy

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
The hotel was clean and the staff was friendly
於 2024 年 3 月住了 1 晚
General Manager 於 2024年4月11日回覆
Thank you for your recent feedback.

2/10 很糟糕

Amanda

商務旅客
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
The heating and ac unit was loud and came off and on every six minutes. I didn’t sleep. Also, bug in the bathroom.
於 2024 年 2 月住了 1 晚
Alyssa 於 2024年2月23日回覆
Thank you for taking the time to tell us about your experience with the Holiday Inn Express &Suites- Carrollton. We do apologize for not meeting your expectations and any inconveniences caused during your stay from the loud air conditioning unit. We do take your feedback very serious and will use this to ensure a better experience for future guests. Again, thank you for choosing the Holiday Inn Express.

10/10 有夠讚

Shaquonna

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 2 月住了 1 晚
General Manager 於 2024年3月1日回覆
Thank you for your recent feedback

10/10 有夠讚

Dakota

商務旅客
喜歡:員工素質、設施服務和住宿環境和硬體
Its location was eveeything i needed store,food,clothes etc...
於 2024 年 2 月住了 2 晚
General Manager 於 2024年3月1日回覆
Hello Dakota, We hope to have the pleasure to host you again in the near future.

10/10 有夠讚

Heather

於 2024 年 1 月住了 1 晚
Alyssa 於 2024年2月23日回覆
Thank you for choosing the Holiday Inn Express & Suites- Carrollton.

10/10 有夠讚

John

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
Alyssa 於 2024年2月23日回覆
Thank you for choosing the Holiday Inn Express & Suites- Carrollton.

10/10 有夠讚

Amey

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good, clean, Holiday Inn never disappoints.
於 2024 年 1 月住了 4 晚
Alyssa 於 2024年2月23日回覆
Thank you for staying at the Holiday Inn Express & Suites-Carrollton. We hope to see you again soon.

8/10 不錯哦

John

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Alyssa 於 2024年2月23日回覆
Thank you for choosing the Holiday Inn Express & Suites-Carrollton

10/10 有夠讚

Jamey

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent
Excellent hotel, great location, walk to restaurants, clean and friendly staff.
於 2023 年 12 月住了 3 晚

10/10 有夠讚

David

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel. Clean with a new feeling. The shower is great, with top shelf brands of bottles of body wash, shampoo, and conditioner, mounted on the shower wall; a very nice idea. Nice refrigerator, Keurig coffee maker, with Green Mountain coffee pods, both regular and decaf, and the same for the supplies tea bags. Friendly staff, with several "Merry Christmas" greetings when we would meet in the lobby or hallways. Nice, firm bed, very comfortable with great smooth and clean bed linens. I'd not hesitate to stay again.
於 2023 年 12 月住了 1 晚
Alyssa 於 2024年2月23日回覆
Thank you for choosing the Holiday Inn Express & Suites-Carrollton. We are very happy to know that you enjoyed your stay with us especially the room amenities. We hope to serve you again in the future.

2/10 很糟糕

Keith

商務旅客, 家庭旅遊
喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
I reserved a wheelchair access with walk-in shower. I got a standard double queen room. The door couldn't possibly be operated by a wheel chair bound person. I arrived at 3 pm and they said their wheelchair access room was occupied. It's bait and switch.
於 2023 年 12 月住了 1 晚
Alyssa 於 2023年12月22日回覆
Thank you for taking the time to tell us about your experience at the Holiday Inn Express & Suites- Carrollton West. We do apologize for not meeting your standards, unfortunately, we only have one roll in shower at our hotel. We try our best to accommodate all of our guests. We do appreciate your feedback and will use it to make the necessary changes to our property to ensure a better experience for future guests. We hope that you will give us another opportunity to serve you and thank you for choosing to stay with us.

8/10 不錯哦

John

General Manager 於 2024年3月1日回覆
Hello John, Thank you for your recent feedback.

10/10 有夠讚

Poarche

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

6/10 一般般

John E.

家庭旅遊
喜歡:整潔度和住宿環境和硬體
於 2023 年 12 月住了 3 晚

10/10 有夠讚

carla

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Veronica

喜歡:整潔度、員工素質和住宿環境和硬體
Everything was great.
於 2023 年 12 月住了 1 晚
Alyssa 於 2023年12月7日回覆
Thank you for staying at the Holiday Inn Express & Suites- Carrollton. We hope to serve you again in the future.

10/10 有夠讚

William

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast was great.
於 2023 年 11 月住了 3 晚
Alyssa 於 2023年11月21日回覆
Thank you for staying at the Holiday Inn Express & Suites- Carrollton. We are happy to know that you enjoyed our complimentary breakfast bar. We hope that you will stay us again in the future.

6/10 一般般

Kathleen A

於 2023 年 11 月住了 2 晚

10/10 有夠讚

Megan

情侶出遊
喜歡:員工素質、設施服務和住宿環境和硬體
Our front desk lady, when we first checked in one day (one) was amazing she needs a raise.. even when we got back from our visit with friends she said welcome back guys, very sweet went out out her way for us on our stay she is a keeper… I just wish I could have remembered her name. Breakfast was perfect 10/10 The whole stay was 10/10 and we will be back!!
於 2023 年 11 月住了 2 晚
Alyssa 於 2023年11月21日回覆
Thank you for choosing to stay at the Holiday Inn Express & Suites-Carrollton. We take pride in exceeding our guests expectations by providing exceptional service. We are happy to know that you had a pleasant experience with us. We hope that you will give us the opportunity to serve you again in the future.

8/10 不錯哦

albert

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Brady

喜歡:整潔度、員工素質和住宿環境和硬體
Very clean. Takes cleaning very serious.
於 2023 年 11 月住了 1 晚
Alyssa 於 2023年11月11日回覆
Thank you for taking the time to tell us about your experience at the Holiday Inn Express & Suites-Carrollton. We are certainly committed to high levels of cleanliness. We hope that you will give us the opportunity to serve you again in the future. Thank you for choosing to stay with us.

10/10 有夠讚

Anthony

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 4 晚

10/10 有夠讚

Harry

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Delores A,Louisville

於 2023 年 10 月住了 2 晚

10/10 有夠讚

Colleen

於 2023 年 11 月住了 1 晚

8/10 不錯哦

Mark

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Everything was great except the noise. Clean and Friendly the staff very friendly and helpful. The noise from the other rooms and hallway was very loud.
於 2023 年 11 月住了 1 晚
Alyssa 於 2023年11月3日回覆
Thank you for taking the time to tell us about your experience with the Holiday Inn Express & Suites- Carrollton West. We take feedback very seriously and we will certainly use it to incorporate a better experience for future guests. Again, thank you for choosing the Holiday Inn Express & Suites- Carrollton.

10/10 有夠讚

eugenia K

於 2023 年 10 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Mr.
Stay was great. Property was very well kept. Only complaint was the A/C unit was kind of loud so we had to adjust the temperature to not disturb our sleep.
於 2023 年 10 月住了 1 晚
Alyssa 於 2023年10月22日回覆
Thank you for choosing to stay at the Holiday Inn Express & Suites-Carrollton. We are happy to know your stay was comfortable, thank you for your feedback, we certainly hope to get another opportunity to serve you again in the future.

10/10 有夠讚

Leslie

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wedding Weekend
I received exceptional service from planning to checkout for my guests for my daughter's wedding weekend. Laverne at the beginning getting all of us rooms on the same floor and organizing all my multiple reservations and the Ashley (I hope that's her name) for getting us all checked in and taking care of us during our stay. Excellent service and stay
於 2023 年 10 月住了 1 晚
Alyssa 於 2023年10月12日回覆
Thank you for staying at the Holiday Inn Express & Suites-Carrollton. We are happy to know that your stay with us was enjoyable. We appreciate your positive feedback and hope to serve you again in the future.

10/10 有夠讚

Elito

喜歡:整潔度、員工素質和住宿環境和硬體
Comfy beds
於 2023 年 9 月住了 1 晚
Alyssa 於 2023年10月12日回覆
Thank you for staying at the Holiday Inn Express & Suites- Carrollton. We hope you give us the opportunity to serve you again in the future.

10/10 有夠讚

Richard

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent
Blinds in bedroom were remote control and not working properly. But still rate 5 star. Receptionist/front desk was excellent 5/19/23 abt 5 pm We travel a lot and stay only at nicer hotels: will stay here again
於 2023 年 9 月住了 1 晚
Alyssa 於 2023年10月12日回覆
Thank you for staying with us at the Holiday Inn Express & Suites- Carrollton West. We take pride in exceeding our guest's expectations by delivering exceptional service to all of our guests. We look forward to serving you again in the future. Thank you!

8/10 不錯哦

Camillia,Douglasville

情侶出遊
喜歡:員工素質和住宿環境和硬體
There is pink mold in the corners of the shower and funky stains that look like dried pasta sauce on the carpet. Overall it was a good stay.
於 2023 年 9 月住了 1 晚
Alyssa 於 2023年9月18日回覆
Thank you for staying at the Holiday Inn Express & Suite- Carrollton. We are committed to high levels of cleanliness and we would like to apologize for not meeting your standards. We take feedback very serious and will definitely use this to ensure a better stay for the future. Again thank you staying with us.

10/10 有夠讚

Patricia

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel. Would be there again.
The hotel was nice, new, the breakfast was reasonable.
於 2023 年 9 月住了 1 晚
Alyssa 於 2023年9月18日回覆
Thank you for staying at the Holiday Inn Express & Suites, we look forward to seeing you again!

10/10 有夠讚

Francoise

於 2023 年 9 月住了 7 晚
Alyssa 於 2023年10月2日回覆
Thank you for choosing to stay at the Holiday Inn Express & Suites- Carrollton.

8/10 不錯哦

Paige

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Alyssa 於 2023年10月2日回覆
Thank you for choosing to stay at the Holiday Inn Express & Suites- Carrollton.

8/10 不錯哦

Thomas

於 2023 年 9 月住了 1 晚
Alyssa 於 2023年10月2日回覆
Thank you for choosing to stay at the Holiday Inn Express & Suites- Carrollton.

8/10 不錯哦

herman

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Alyssa 於 2023年10月2日回覆
Thank you for choosing to stay at the Holiday Inn Express & Suites- Carrollton.

10/10 有夠讚

Rafael

於 2023 年 8 月住了 2 晚
Alyssa 於 2023年10月2日回覆
Thank you for choosing to stay at the Holiday Inn Express & Suites- Carrollton.

10/10 有夠讚

Madison

於 2023 年 8 月住了 3 晚
Alyssa 於 2023年10月2日回覆
Thank you for choosing to stay at the Holiday Inn Express & Suites- Carrollton.

10/10 有夠讚

William,Marysville

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean room, good breakfast
於 2023 年 8 月住了 5 晚
Alyssa 於 2023年9月3日回覆
Thank you staying at the Holiday Inn Express & Suites-Carrollton. Please come back and see us!

10/10 有夠讚

Ana

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Muy bien excelente el personal de recepcion muy amables
於 2023 年 8 月住了 6 晚
Alyssa 於 2023年9月1日回覆
Thank you for staying at the Holiday Inn Express-Carrollton. We appreciate the great feedback, we will continue to provide exceptional service to our guests and we hope that you will give us the opportunity to serve you again. Again thank you.