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Reviews of Motel 6 Carlsbad, CA - East

2 out of 5
Motel 6 Carlsbad, CA - East
6117 Paseo Del Norte, Carlsbad, CA

Reviews

6.6
Rating 10 - Excellent. 434 out of 1391 reviews" "
Rating 8 - Good. 263 out of 1391 reviews" "
Rating 6 - Okay. 237 out of 1391 reviews" "
Rating 4 - Poor. 166 out of 1391 reviews" "
Rating 2 - Terrible. 291 out of 1391 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Jeannette

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good budget friendly option
Stayed 1 night in Apr 2024

6/10 Okay

Jamaal

Traveled with partner
Disliked: Amenities
More or larger bars of soap and additional hygienic amenities please.
Stayed 1 night in Apr 2024

10/10 Excellent

LISETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

8/10 Good

kathleen

Business traveler
Disliked: Amenities
Clean, comfortable and safe!
Stayed 2 nights in Apr 2024

4/10 Poor

Devon

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In the realm of motel 6, this one is good bc they are can be really bad. The room was clean. I do 2 stars bc the internet was slow, the bathroom door was off the hinges, and motel 6 is overpriced for the quality I always see in their hotels. I would avoid staying here again.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2024/5/1
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Annette

Liked: Staff & service, amenities, property conditions & facilities
The room was very nice & clean they had enough towls most of all very quiet and safe place
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2024/5/1
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Darianna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was great. Would stay again
Stayed 4 nights in Apr 2024
Response from Brand Experience Team on 2024/4/22
Hi Darianna,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great hotel for being a motel 6 Shopping center down the street Costco near by Many food options Walking distance to legoland
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 2024/4/22
Hi Stephanie,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6

6/10 Okay

Jairo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 2024/4/25
Hi JairoThanks for your review, we really appreciate the support. Lilith#Team6

8/10 Good

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very goid
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2024/4/22
Hi Alexander,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Jamaal

Business traveler
Liked: Cleanliness
Disliked: Amenities
A peaceful place to stay short-term. I stayed for two nights. Room was a little smaller, due to it being accomodated for the disabled guests. Maid service should include extra soap in the rooms because the little bars/slivers of soap won't necessarily cut it. Overall it wasn't bad.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 2024/4/22
Hi Jamaal, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6

2/10 Terrible

Buckey

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Key wouldn’t always work in door…had to kick door to open and shut very noisy very dirty shower not caulked floor was black filthy!
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 2024/4/15
Hi Buckey, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Xiaoli

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is dirty and cold. Heater not working. Room sticky. Outside of the building smell terrible too.
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 2024/4/15
Hi Xiaoli, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

4/10 Poor

Cesar

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Had roaches.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 2024/4/15
Hi Cesar, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the fridge, microwave and good Internet speed. Also, liked the number of channels on tv. Didn't like having to have the key card activated for each day.
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 2024/4/8
Hi Craig, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

4/10 Poor

Ralayna

Liked: Staff & service, amenities
The gentleman that checked me in was friendly and accommodating. I got the place to just get away for a moment. The room was clean no complaints about that but the remote was disgusting! It was sticky and crusty. I don’t know how but it was and the room smelled terrible. I didn’t want to complain as it wasn’t that serious but it’s the little things that count for me. I just wanted a moment to relax but I couldn’t, so I left.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2024/4/2
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

EARNESTINE

Stayed 3 nights in Mar 2024

6/10 Okay

Ann

I have never been in a Motel 6 but I've heard horrific things about it. I checked the bed for bugs and there were none there was a refrigerator and microwave which I was not expecting. The bath tub/shower definitely could use remodeling but it did the job for a one night stay. The room did have a moldy smell but I could not tell if it was mold or cleaning solutions. I would stay here again if just a night or two.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2024/4/2
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a nice stay
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2024/4/2
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/3/25
Hi Sabrina,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Michele

Disliked: Cleanliness
Stayed 3 nights in Jan 2024
Response from Nancy Y. on 2024/4/4
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly ,helpful
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/3/25
Hi Sabrina,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Paul F.

Liked: Property conditions & facilities
I was surprised that there was not made service on a daily basis, or if so, that they did not mention it. The physical property is sparkling, clean, as it has just been renovated, but the side facing the highway is noisy. Can’t be helped, and it is a good value at a convenient location.
Stayed 14 nights in Mar 2024
Response from Brand Experience Team on 2024/3/25
Hi Paul, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Very nice place I like it. Very nice staff. I've stayed here a few times but this time my fridge was missing 😔
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/3/25
Hi Michael,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

LIEN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by everything
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/3/25
Hi Lien,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Priscilla

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a woman screaming at 1am and again at 3am fighting w someone in the room down from ours. One railing was tapped where it was broken and pool was not open it was being renovated.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 2024/3/25
Hi PriscillaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

2/10 Terrible

Bradley

Stayed 1 night in Mar 2024

10/10 Excellent

prajjwal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good. We even extended our stay for a day.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/3/18
Hi Prajjwal, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Natalie#Team6

6/10 Okay

Brenda

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Nancy Y. on 2024/3/21
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 Poor

Gerald, culver city

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/3/14
Hi Gerald,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was filthy, old, smells so bad, staff not friendly not even willing to help! Homeless, bad people and unsafe environment.
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 2024/3/11
Hi Edgar,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

6/10 Okay

michelle, West Covina

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
It was better than a lot of motel 6 I have stayed at. We enjoyed the room. Didn’t like getting woken up at 3 am to the cops kicking out drug addicts in a fight a few rooms down. But honestly that kinda stuff always happens at motels so I don’t hold it against them hah. Other than the bath being dirty, the room was nice and the staff was nice, good location. Me and my son enjoyed our stay.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 2024/3/5
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Suraj

Stayed 1 night in Feb 2024

4/10 Poor

christopher

Stayed 2 nights in Feb 2024

2/10 Terrible

linda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a 2 night stay in 2 one night reservations. I stayed the first night and the refrigerator was missing from the room. I called front desk and they hung up on me. When I ckd in I adked if they had a habdicap room at the front ofvthr building where there were 4-5 handicap parking spaces in from of the rooms. I was told that I was not allowed to make a room requst.saying it was policy. I had already paid for my resv. And it was guaranteed. I called corporate and there was no duch policy. Next morning I wrnt to front desk to ck in for the 2nd night, Jan. 25 and asked again if anything available for handicap on front of building where I also feel safer. The girl who said she was a manager began telling me that she could cancel my resv because Im not following policy because im making a request. She ended up cancelling my guaranteed resv. My service dog and I spent night in our car. She refused to give her name; she violated the ADA. The place is filthy. The shower handle came off in my hand. They do nothing to keep the property clean. Standing water in several places.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 2024/2/26
Hi Linda,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

John

Stayed 1 night in Feb 2024

10/10 Excellent

Jacqueline

Response from Brand Experience Team on 2024/2/22
Hi Jacqueline,Thank you for the excellent rating!! Maz K.#Team6

10/10 Excellent

EARNESTINE

Stayed 5 nights in Jan 2024

10/10 Excellent

Joel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 2024/2/14
Hey Friend, Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6

8/10 Good

EARNESTINE

Traveled with family
Liked: Staff & service, amenities
Parking lot & around the front door can be more tidy & what i like about it restaurant accross the street & near fast food ,gas stations & most of all near the beautiful beach
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 2024/2/5
Hi Earnestine,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excellent

Herbert

Great service
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 2024/2/5
Hi Herbert,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s cheap and clean and always a good buy
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2024/2/5
Hey Kurt, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

4/10 Poor

Franke

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

James and Trina

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the staff and quiet easygoing quiet surroundings (except for the freeway side. Still has never kept us awake.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 2024/1/29
Hi James and Trina,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 Terrible

Karen

Business traveler, Traveled with partner
Disliked: Amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

tim

No refrigerator. I've machines don't work.
Stayed 5 nights in Jan 2024
Response from Brand Experience Team on 2024/1/29
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023