Independent Carlsbad hotels

"Nice hotel."

"The staff was friendly. The room was clean and recently remodeled, but there was a hole in the bathroom wall and the TV didn't work. The bed was uncomfortable and the pillows were small. Breakfast was decent. It was an impromptu place to stay to get to Carlsbad Cavern early the next morning. I wouldn't want to spend more than a night there "

"They switched our room type without telling us. They when I came back down, was told there's nothing else available. I wanted a partial refund and was told I'd have to talk to the manager who of course is not there all weekend. I tried calling the number on her business card that they gave me few times, but each time it gave a busy signal then hung up on me. I eventually gave up, which I'm sure was the plan all along. So in summary, the place is ok otherwise, but do not pay for an upgraded room because they may change it on you and there's nothing you can do about it."

"This hotel is in the middle of a remodel so that should make it better. Rooms were $300 a night for two nights middle of the week. Our not yet remodeled room was not worth $300. The room had very little counter space and no suitcase stands and the front desk couldn't find any. Like most hotels the room didn't have enough hooks to hang things like used towels or jackets. Size of the room was good and the hotel is pet friendly. It is a 20 minute drive from here to Carlsbad Cavern National Park."

"Staff is excellent! Location is outstanding as it is right outside the NP! Room was clean, but it could use some upgrades... A very fair price for the room that you get! Will stay here again for sure!"

"The beds were super comfy. The kids enjoyed the complimentary breakfast. "

"Pool was great for the kids "

"Place was very clean and had a lot of room in the room. "

"Staff was very nice. Room keys did not work but was later fixed the following day. Room did not have towels after turn down. Towels had stains on them. "