When checking into the hotel, there was no smile or friendliness from the staff. They didn’t inform us that the pool was out of service, there was no breakfast available, and the fitness center was closed. I asked the front desk for towels and toilet paper, and they said they would bring them, but never did. Every time we walked in or out, the staff just stared at us no greeting, no smile. Very uncomfortable experience. I will never stay here again