"Good value budget resort, Serenade has the basic amenities and it’s up to you to make a great time out of it
Best part of the resort is the beach, can walk 100 ft out and its still chest high water. White sand, kayaking. Depends on time of year, the seaweed piles up, but didnt bother us. There was a volleyball net and soccer nets but a deflated ball, we had to go to nearby mall to buy our own ball, no problem
Pool is good too, had fun slides. Waitresses were slow, best to go directly to the bar.
Lobby bar was the best, had very attentive and friendly waitresses too. The best service at the resort you’ll find here.
Only had 2 entertainment shows at end of day out of our 8-day stay, they were pretty average.
Buffet was really mediocre food (6/10), it was good enough for breakfast. Their a la carte restaurants were much better and definitely recommend The Cut (10/10), but resort doesn't make it very easy to book. Had to go to help desk 3 separate times only to be told the third time had to wait Sunday to book for the following week.
Make sure you tip both the housekeeping staff and the water staff. If you leave one tip, they either dont clean your room, or they dont give you water (both pretty important). That is what happened to us.
Bottom line: If you need activities, go elsewhere. If you want to have a great beach and can make your own activities, go here for the great value."