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Fantastic hotel. Excellent facilities and excellent service.
Staff are so helpful and friendly.
Jill
Stayed 2 nights in Apr 2024
Response from The Cliff Hotel & Spa Team on 2024/4/8
Thank you for taking the time to provide comments on your recent visit, we are thrilled that you had an enjoyable stay and hope to welcome you back again soon.
Everything was excellent. The only comments I would like to make, are that for a prestigious hotel, it is a shame to have PLASTIC disposable glasses in our room. Also an extra safety bar is needed for getting in and out of the over bath shower. No faults otherwise.
Brenda
Stayed 2 nights in Mar 2024
Response from The Cliff Hotel & Spa Team on 2024/4/2
Thank you for your feedback, constructive comments are always welcome and we thank you for your thoughts. We are pleased that you enjoyed your stay overall and hope to welcome you back again soon.
The room and setting were lovely. Spacious and warm and I enjoyed treating myself with the coffee and tea and beautiful bathroom facilities. However, I was ill in the night and thought I had reacted to a fish dish eaten in the restaurant!
Verified traveler
Stayed 1 night in Feb 2024
Response from The Cliff Hotel & Spa Team on 2024/2/21
Thank you for taking the time to provide comments on your recent visit. We are pleased that you had an enjoyable experience overall and sorry that you have been ill. Please be assured that we have not received any other similar comments of illness and do hope that you are now better. If you you wish to discuss your experience further. please feel free to contact the hotel directly.
I arrived around 9.30pm on a midweek night to find lots of cars in the car park and a big 'do' going on in the function room. It was pretty loud as I was checking in and worried me that I would be disturbed. I need not have worried, I could not hear a thing in my room and was able to recover from a long journey in peace!
I did not have dinner but enjoyed the breakfast buffet all the more for having missed a meal the evening before.
I'd be happy to stay here again.
Ian
Stayed 1 night in Feb 2024
Response from The Cliff Hotel & Spa Team on 2024/2/16
Thank you for your feedback, we are thrilled that you had an enjoyable stay and hope to welcome you back soon.
10/10 Excellent
K
2024/2/6
Liked: Cleanliness, staff & service, room comfort
K
Stayed 1 night in Jan 2024
Response from The Cliff Hotel & Spa Team on 2024/2/9
Thank you for taking the time to provide comments on your recent visit, we are thrilled that you had an enjoyable experience.
Only disappointed was that on arrival asked about the Spa and was told full for that afternoon could go in morning at 8am. Was advised on booking to book spa before arrival.
Belinda
Stayed 1 night in Jan 2024
Response from The Cliff Hotel & Spa Team on 2024/2/5
We are please that you had an enjoyable visit and hope to welcome you back again soon.
10/10 Excellent
Martyn
2024/1/31
Martyn
Stayed 1 night in Jan 2024
Response from The Cliff Hotel & Spa Team on 2024/2/1
Thank you for your feedback, we are thrilled that you had an enjoyable stay!
4/10 Poor
Linda
2024/1/30
Liked: Cleanliness
Linda
Stayed 1 night in Jan 2024
Response from The Cliff Hotel & Spa Team on 2024/2/1
Response from The Cliff Hotel & Spa Team on 2024/1/18
Thank you for taking the time to provide comments on your recent visit, we are thrilled that you had an enjoyable stay and hope to welcome you back again soon.
We liked everything, The room , excellent food, Hotel Very clean and tidy , Staff very efficient and friendly .
Paul and Barbara
Stayed 2 nights in Jan 2024
Response from The Cliff Hotel & Spa Team on 2024/1/11
Thank you for taking the time to provide comments on your recent visit, we are thrilled that you had an enjoyable stay and hope to welcome you back again soon.
Everything was very good, we enjoyed the bar and restaurant. The staff were very pleasant and well trained which was a nice change. It's a beautiful location and I'm sure we will return.
Paul
Stayed 2 nights in Nov 2023
Response from The Cliff Hotel & Spa Team on 2023/12/6
Thank you for taking the time to provide comments on your recent visit, we are thrilled that you had an enjoyable stay and hope to welcome you back again soon.
Greeted by very attentive & professional reception staff. Executive room was large with plenty of space. Very clean, with a large screen TV & comfortable king size bed. Food in the restaurant was excellent as were the staff. Bar area is comfortable with drinks at reasonable prices for a hotel. I would recommend this hotel. The ratings only give it 3stars?? but it is far superior than many 4 star+ hotels I've stayed in.
Ian
Stayed 1 night in Oct 2023
Response from The Cliff Hotel & Spa Team on 2023/10/9
Thank you for sharing your feedback, we are pleased that you had an enjoyable stay overall and hope to welcome you back again soon.
Just had a one night getaway and booked an economy double room but when we were checking in we were upgraded. Fabulous room great spa will definitely visit again. Lovely evening meal in the restaurant and a great buffet breakfast.
ANN
Stayed 1 night in Sep 2023
Response from The Cliff Hotel & Spa Team on 2023/9/22
Thank you for sharing your comments, we are pleased that you had an enjoyable stay and hope to welcome you back again soon.
8/10 Good
Caroline
2023/9/16
Caroline
Stayed 1 night in Sep 2023
Response from The Cliff Hotel & Spa Team on 2023/10/9
Thank you for sharing your feedback, we are pleased that you had an enjoyable stay overall and hope to welcome you back again soon.
The hotel was perfect. Great price, location and restaurant. Rooms were not to hot or cold and the staff really friendly. And the views in the morning, wow
Craig
Stayed 1 night in Sep 2023
Response from The Cliff Hotel & Spa Team on 2023/11/4
Thank you for the great review, we are thrilled that you had an enjoyable stay and hope to welcome you back again soon.
Response from The Cliff Hotel & Spa Team on 2023/9/8
Thank you for taking the time to share feedback on your recent stay, we are pleased that you had such an enjoyable experience and hope to welcome you back again soon.
10/10 Excellent
Christine
2023/8/28
Christine
Stayed 1 night in Aug 2023
Response from The Cliff Hotel & Spa Team on 2023/9/2
We are pleased that you had an enjoyable stay and hope to welcome you back again soon. Thank you for taking the time to share your comments.
The only deficiencies i found were with the staff and food options in the point bar. Elsewhere in the hotel the staff were brilliant, Room, Breakfast, Restuarant and Spa were excellent.
Mitchell
Stayed 2 nights in Jul 2023
Response from The Cliff Hotel & Spa Team on 2023/7/25
Thank you for your review, we always appreciate constructive comments and will certainly take your feedback onboard. Great to see that you had an enjoyable stay overall and we hope to welcome you back again soon.
Response from The Cliff Hotel & Spa Team on 2023/7/22
Thank you for taking the time to leave a review. We sincerely apologise that your stay was below expectations, should you wish to discuss your experience please don't hesitate to contact a member of the team.
10/10 Excellent
Danny
Traveled with partner
2023/7/9
The stuff was lovely and a great position
Danny
Stayed 1 night in Jul 2023
Response from The Cliff Hotel & Spa Team on 2023/7/22
We are thrilled that you had an enjoyable stay, thank you for your sharing your feedback.
10/10 Excellent
Danny
2023/7/7
Danny
Stayed 1 night in Jul 2023
Response from The Cliff Hotel & Spa Team on 2023/7/22
We are thrilled that you had an enjoyable stay, thank you for your sharing your feedback.
Lovely hotel, a super spot, the evening meal was first-class, breakfast ok, Veggie sausages were the type I wouldn't eat, there are much better alternatives (Richmond).
Mark
Stayed 1 night in Jun 2023
Response from The Cliff Hotel & Spa Team on 2023/7/7
Thank you for taking the time to share your comments. We are pleased that you enjoyed your stay overall and always appreciate constructive comments to help us improve the service that we offer. Thanks again for choosing The Cliff Hotel & Spa.
10/10 Excellent
Laura
2023/7/1
Laura
Stayed 1 night in Jun 2023
Response from The Cliff Hotel & Spa Team on 2023/7/4
Thank you for your review, we hope to welcome you back again soon
My guests loved this hotel, very well run & great breakfast with spectacular views from dining room. Not ultra posh but runs like clockwork & spa well maintained. Rooms with sea views are apparently worth it !
Dafydd
Stayed 1 night in May 2023
Response from The Cliff Hotel & Spa Team on 2023/5/23
Thank you for your feedback, we are thrilled that you and your guests had an enjoyable stay and hope to welcome you back again soon.