Is Hotel Chacao Cumberland pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Chacao Cumberland ?

Hotel Chacao Cumberland doesn't offer parking.

What time is check-in at Hotel Chacao Cumberland ?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Does Hotel Chacao Cumberland provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–midnight on request. A per person, one-way fee applies.

Where is Hotel Chacao Cumberland located?

Located in Sans Souci, this hotel is within 1 mi (2 km) of Caracas Stock Exchange, Centro Comercial El Recreo, and Tolon Fashion Mall. La Chiquinquira Church and Central University of Venezuela are also within 1 mi (2 km). Chacaito Station is 10 minutes by foot and Sabana Grande Station is 12 minutes.

Hotel Chacao Cumberland Reviews, Deals & Photos 2025

About the neighborhood

Located near a boardwalk/promenade, Hotel Chacao Cumberland is in Sans Souci neighborhood and is connected to a rail/subway station. Parque Central Complex and El Palacio de Las Academias are local landmarks, and travelers looking to shop may want to visit Centro Comercial El Recreo and Tolon Fashion Mall. Looking to enjoy an event or a game while in town? See what's happening at University Stadium or Olympic Stadium.

Visit our Caracas travel guide

10/10 Excellent

Jesus

2025/6/22

Liked: Cleanliness, amenities, property conditions & facilities

Great

Stayed 1 night in Jun 2025

10/10 Excellent

Jesus

2025/7/2

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Muy bueno

Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveler

2018/12/17

Disliked: Cleanliness, staff & service, property conditions & facilities

really bad services they wont even pick up the phone from reception . They wont give you any information. Really bad how come you Expedia can advertise anything from that hotel. Very disapinted

Stayed 1 night in Dec 2018

10/10 Excellent

Jesus

2018/12/16

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2018

10/10 Excellent

Aure

2018/12/1

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es muy bonito y estaba cerca del lugar al que tenia que ir

Stayed 1 night in Nov 2018

4/10 Poor

Verified traveler

2018/11/19

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

2018/9/12

Disliked: Room comfort

It’s not bad for that price. Very convenience location. I spent 5 nights for a medical reasons and I was looking for the best price.

Stayed 5 nights in Sep 2018

4/10 Poor

Kel

2018/5/16

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

AC does not work well throughout hotel. Staff could not provide basic needs E.g. Pencil and band aid

Stayed 1 night in May 2018

8/10 Good

Peter

2017/12/3

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel really O.K., except breakfast!

This hotel is really O.K. Friendly, helpful people at reception. Big, comfortable room with many drawers and big wardrobe. Excellent cleaning. The only thing that was far below the level it should be, was the breakfast.

Stayed 3 nights in Nov 2017

10/10 Excellent

Maurice

2017/5/25

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Luis

2016/12/27

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

ALONSO D

2016/11/14

Liked: Room comfort

Disliked: Staff & service

Buen precio pero falta calidad

El desayuno etapa incluido y se escudaban en la crisis para o tener desayuno, su explicación era "el desayuno es una cortesía, no una obligación".

8/10 Good

Stanislav

2016/8/6

Liked: Property conditions & facilities, room comfort

6/10 Okay

Leidy P, Cali, Colombia

2016/4/14

Liked: Cleanliness, staff & service, room comfort

Buen servicio mal Internet

El servicio muy bueno, las personas son amables y dispuestas a colaborar. A pesar de que perdí el control del TV en la recepción no me cobraron por ello. Sin embargo, el Internet sólo funciona en la recepción y en el restaurante y esto es una molestia.

4/10 Poor

Verified traveler

2016/3/4

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

전체적으로 실망스러운 호텔

전체적으로 무척 실망스러웠음. 객실과 건물 자체는 나쁘지않았으나 객실관리나 서비스가 최악이었음. 출장자로서 객실에서 와이파이가 되지않아 너무 불편했고, 객실내 금고는 고장나 작동이 되지않아서 수리요청을 했으나 퇴실때까지 시정되지않았으며, 조식도 너무 열악했음. 개인적으로 커피를 좋아하는데 커피가 없어서 제공을 받지못한 유일한 호텔이었음. 최근의 어려운 경제사정으로인한 일시적인 문제일지는 모르겠으나 현재로서는 다시 묵고싶지않음.

6/10 Okay

Eliana

2016/2/2

Liked: Cleanliness, room comfort

6/10 Okay

#HotelCumberlan, Holanda

2016/1/1

Liked: Cleanliness

Disliked: Property conditions & facilities

Leuk hotel

Mijn ervaring met dit hotel was. Kamer was uitstekend, alleen het eten was zeer bizar en slecht. Ik raad aan daar verblijven en buiten de deur eten. Ee is een goede Chinees in de buurt.

6/10 Okay

Verified traveler

2015/12/7

Disliked: Cleanliness, property conditions & facilities

Downtown

No parking no vallet parking . Excellent location but old not up date facilities Not a 3.5 start

2/10 Terrible

Zaira, Cumana

2014/12/3

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel liegt in einer verkehrsreichen Zone

Durch hohes Verkehrsaufkommen war das Hotel schwer zu errreichen. Das 1. Zimmer was uns angeboten wurde stank nach Schweiß. Frühstück mangelhaft, an einem Tag fiel das Früstück aus, es war ausverkauft. Es fiel uns nicht schwer, obwohl bezahlt, das Hotel vorzeitig zu verlassen.

6/10 Okay

Mary, Ciudad Bolivar

2014/11/25

Liked: Room comfort

Disliked: Cleanliness, staff & service

para mejorar un servicio costoso

En realidad llegar es fácil, pero en cuanto a mi experiencia se ve que no habian cambiado las sabanas tenia cabellos de otras personas y otras impurezas, en cuanto al agua ademas de ubicarla en otros pisos su sabor no es puro por otra parte la unica vez que fui al desayuno no había lo ofrecido y las frutas estaban marchitas.

4/10 Poor

Carlos Arturo, Bogota

2014/11/15

Disliked: Property conditions & facilities

aceptable

El gimnasio tiene unas máquinas en mal estado. El wi fi es de baja cobertura. Prácticamente no sirve en las habitaciones.

8/10 Good

Verified traveler

2014/9/4

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

se recomienda

Esta bien ubicado y en buenas condiciones el desayuno es bueno

10/10 Excellent

Auristela Hernandez, Puerto Ordaz

2014/6/21

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volveremos !

6/10 Okay

Verified traveler

2014/5/9

Disliked: Cleanliness

Comparado com o resto, é bom.

Tinha boa acomodação, a limpeza estava mais ou menos. Não tinha agua quente no chuveiro e o WIFI é pessimo no quarto. No geral, comparando com a cidade que tinha falta de água e de produtos basicos (papel higienico por exemplo), até que o hotel esta bom.

6/10 Okay

Elina Moya, estado Sucre

2014/4/14

Liked: Cleanliness, room comfort

"Camas confortables";

Agradable. Pero nunca se pudo acceder a internet

Hotel Chacao Cumberland

Choose dates to view prices

Photo gallery for Hotel Chacao Cumberland

Reviews

Popular amenities

Room options

Check availability for these dates

Standard Double Room, City View

Highlights

Premium Double Room, City View

Highlights

Superior Suite, City View

Highlights

You may also like

Hotel Paseo Las Mercedes

About the neighborhood

What's nearby

Getting around

Restaurants

About this property