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蘭澤拉飯店的評分

5 out of 5
蘭澤拉飯店
Lanzerac Road 1, Stellenbosch, Western Cape

評論

9.0

太棒了

10 分，有夠讚；91 則評論中有 68 則" "
8 分，不錯哦；91 則評論中有 10 則" "
6 分，一般般；91 則評論中有 5 則" "
4 分，不太好；91 則評論中有 5 則" "
2 分，很糟糕；91 則評論中有 3 則" "

9.2/10

整潔度

9.0/10

員工素質

10/10

設施服務

9.2/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

Lars，Uetikon am See

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Schöne Hotelanlage mit grossen Suiten
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Jessica

於 2024 年 2 月住了 2 晚

10/10 有夠讚

Richard，Winnetka

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything is excellent especially the staff
於 2023 年 8 月住了 4 晚

10/10 有夠讚

Ryan

於 2022 年 3 月住了 2 晚

8/10 不錯哦

Helle

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Another lovely stay
Beautiful hotel. Great service and staff. A bit crowded at the restaurant and other facilities of the hotel.
於 2022 年 2 月住了 2 晚

8/10 不錯哦

Lynn

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Pool area a little small. Very disappointed that during our stay the pool was closed one afternoon to host a private party.
於 2022 年 1 月住了 2 晚

10/10 有夠讚

Fernando，São Paulo

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hospedagem perfeita, equipe, instalações, restaurante, tudo perfeito.
於 2021 年 10 月住了 1 晚

10/10 有夠讚

Marcos

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel Vinícola de Alto nível
Hotel Incrivel, super aconchegando, de uma beleza e qualidade Ímpar
於 2021 年 9 月住了 2 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The rooms are lovely, as well as the views. The staff is also amazing
於 2021 年 7 月住了 1 晚

10/10 有夠讚

Alan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
We were pampered by the staff and so it was Wonderful night and we will definitely come back again
於 2021 年 3 月住了 1 晚
Debbie 於 2021年4月20日回覆
Lovely to hear you enjoyed your stay with us. We look forward to welcoming you back in the near future.

4/10 不太好

真實旅客

喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
於 2020 年 12 月住了 3 晚

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 6 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful hotel
Spectacular stay. The staff is incredibly professional and the grounds are immaculate. The restaurants may have been the best part. We loved every minute.
於 2020 年 2 月住了 2 晚

10/10 有夠讚

Daniel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Extremely satisfied!
The weather was amazing, and the staff were extremely helpful and friendly! The food and wine was also wonderful (3 different restaurants available to eat in!), and a wonderfully idyllic pool area. Highly recommend and we can’t wait to go back!
於 2020 年 2 月住了 3 晚

10/10 有夠讚

Sneha N

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
This is an exceptional hotel and having travelled to over ninety countries, and having stayed at many unique five star properties, I do not hesitate to number this hotel as one of the select properties. The grounds around the hotel, are fantastic for strolling and you can tour the vineyards and see the grapes being cultivated and the area around the outdoor pool is beautiful. You also have a private patio area adjacent to the hotel room and access to internal courtyards. The hotel is set on a stunning wine farm which goes back over 300 years but has very modern buildings with great ambience. It offers easy access to hiking trails and one can rent a bicycle to access the nearby countryside. I would recommend the e bicycles as the one speed bicycles are heavy, don’t handle well and require a lot of hard work to cycle up and down the rolling hills near the hotel. (Think of the heavy, utilitarian old-style bikes of Amsterdam; a moto cross or mountain bike would be much more appropriate. But this is a minor complaint. The breakfast buffet is exceptional and the dining room and the pub also offers exceptional food. The mini bar is offered as a complimentary service and there are some exceptional offerings. The complimentary glass of wine provided upon check in is likewise of exceptional quality. I loved this hotel so much that for the duration of my stay, I seldom left the grounds. Although I didn’t use the spa service, I can understand why it would be highly rated.
於 2020 年 1 月住了 1 晚

10/10 有夠讚

Jon Herman

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our stay in the Lanzerac was very good. We loved the service.
於 2020 年 2 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It was wonderful service , spa was gorgeous and room was great. The only negative I might say is that the food in the more casual restaurant was Okay
於 2020 年 1 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 1 月住了 1 晚

10/10 有夠讚

Jacques

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 3 晚

6/10 一般般

Mathias Aguirre

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
Nice, but not spectacular
Lanzerac is obviously a very nice hotel, but considering the price it did not really live up to expectations. There are a lot of employees that are extremely professional and helpful, but there are also some variations. Management did we not see. When we asked if they wanted some helpful suggestions for improvement when we checked out, it was obvious that they did absolutely not want that. Some minor suggestions for improvements: it took about 1h to get a working iron to the room and the irons are worse that what most two stars have. They said no children in the pool, but it was occupied by children all day and the complimentary wine package was the cheapest - somewhat unnecessary when a room is 7-8000 rand. Small things, absolutely - but for that price level it is worth noting. Overall, a very nice hotel, but not really worth the money considering all the other excellent options around.
於 2019 年 12 月住了 1 晚

8/10 不錯哦

真實旅客

於 2019 年 11 月住了 3 晚
Debbie Buhrs 於 2020年1月5日回覆
Thank you very much for your rating. Kindest regards

10/10 有夠讚

真實旅客

商務旅客, 團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Best hotel ever. If there was a seven star category, this hotel would be it.
於 2019 年 11 月住了 1 晚
Debbie Buhrs 於 2020年1月5日回覆
Thank you very much for your lovely feedback. Kindest regards

10/10 有夠讚

Donald

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Close to the end of a Cape Lands rainbow
Second stay at this awesome resort. From start to finish, the attention to detail, the warmth of the staff and the setting is perfect. And, the fellow guests seem to be friendly, proper and seasoned travelers. Even the resident owl (appears at sunset in its designated tree) played its part each night to make the experience special.
於 2019 年 11 月住了 1 晚
Debbie Buhrs 於 2020年1月5日回覆
Dear Donald Thank you very much for you lovely feedback, we are truly happy you had such a memorable stay with us. We hope to welcome you back in the near future. Kindest regards

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
TOP!
於 2019 年 10 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice
Very nice stay. Friendly staff. We liked it and will definitely come back.
於 2019 年 10 月住了 2 晚

10/10 有夠讚

Brian

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Splendid
The service received was impeccable - anything was possible and they made sure all our needs were taken care of. The room was fantastic and spacious. the location perfect for touring the cape winelands and in a nice area for a morning run
於 2019 年 9 月住了 3 晚

10/10 有夠讚

真實旅客

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is gorgeous. The rooms are super spacious and beautiful. The property is amazing. The views of the vineyards at the Spa during sunset are amazing.
於 2019 年 9 月住了 2 晚

10/10 有夠讚

真實旅客

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Beautiful property, gorgeous rooms, spacious, looks newly renovated. Great staff, lots of gardens and gorgeous views in the property.
於 2019 年 9 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 9 月住了 1 晚

10/10 有夠讚

alessandra

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing hotel
Hotel maravilhoso! O café da manhã é uma delicia! Nos sentimos na Inglaterra! Amamos!
於 2019 年 8 月住了 2 晚

10/10 有夠讚

Desiree

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
This is a truly magnificent hotel! Every aspect of our stay there was as good as it gets - anywhere in the world. We are already planning a return visit because this one was too short. Beautiful accommodation. Great restaurants. Excellent breakfast. Loved the wine-tasting!
於 2019 年 6 月住了 1 晚

10/10 有夠讚

Donald

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 5 月住了 2 晚

10/10 有夠讚

David

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 2 晚

10/10 有夠讚

Thierry

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Sérénité
Magnifique endroit
於 2019 年 3 月住了 1 晚

10/10 有夠讚

maher

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place to relax
We stayed up there for 5 night, it was wonderful place to night in. We went to Cape couple days to do some sightseeing. So the lefting days all in stellboch. It 10 mins from downtown area. 25 min from century city and mall.
於 2019 年 3 月住了 5 晚

10/10 有夠讚

Thierry

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 2 月住了 1 晚

10/10 有夠讚

GeertCumptich，Brugge, België

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Dit hotel ligt werkelijk temidden van de meest goddelijke druivenstreek uit gans Afrika. Denk niet na en twijfel niet uit andere hotels want beter dat Lanzerac ga je niet vinden. Het kost een aardig centje maar het is zijn geld méér dan waard. De behulpzaamheid ensiper vriendelijke bediening , het overdadige bij het ontbijt... de service en de Spa , de vele keuzes aan faciliteiten ... super veilig, gratis schuttle naar stellenbosh elke dag... dit is hemels
於 2019 年 2 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Old World Grandeur
Lanzerac Hotel is a grand hotel of a bygone era. Great grounds, staff eager to please, and food that's satisfying and local. We ate at both the casual outside dining, and another night in the more formal dining room. Our junior suite was exactly what we hoped for -- large, airy (high ceiling) and furnished stylishly. Lanzerac is outside the town of Stellenbosch which is not the greatest area for tourists. With a car, Lanzerac is worth experiencing if you enjoy historic properties.
於 2019 年 1 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Underbart hotell! Ligger perfekt i utkanten av Stellenbosch. Vackert område, fantastiska rum och god frukost. Poolområde med utsikt över bergen och spadeck med utsikt över vinrankor.
於 2019 年 1 月住了 4 晚

8/10 不錯哦

Simon

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2018 年 12 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：員工素質、住宿環境和硬體和客房舒適度
Beautiful hotel
於 2019 年 1 月住了 2 晚

10/10 有夠讚

Beat

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 9 月住了 3 晚
Lanzerac Hotel & Spa 於 2018年10月30日回覆
Thank you for the five star rating.

10/10 有夠讚

Milena

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 9 月住了 1 晚
Lanzerac Hotel & Spa 於 2018年10月30日回覆
Thank you for the five star rating.

10/10 有夠讚

M Harrisberg

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 9 月住了 3 晚
Lanzerac Hotel & Spa 於 2018年10月30日回覆
Thank you for the five star rating.

6/10 一般般

Jean Njeri

喜歡：整潔度、住宿環境和硬體和客房舒適度
Expected much better from this establishment!
We generally enjoyed the stay. However the dining service was not within our expectations. The breakfast service was especially poor. The waiters were not focused on their work. They mixed orders, were slow to deliver food items and failed to pay attention to detail. The room stewards were disrespectful and entered a room despite being informed that the turn down service was not required!
於 2018 年 9 月住了 1 晚

10/10 有夠讚

Jillian

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Gorgeous place, great wine
Wonderful birthday and honeymoon stay! Loved the rooms and the spa!
於 2018 年 9 月住了 2 晚
Lanzerac Hotel & Spa 於 2018年10月30日回覆
Thank you for joining us, we are glad to have played a role during these special occasions.