Dear ZHEJUN
Thank you so much for the positive review of our hotel. The location of the hotel is certainly one of the most positive aspects that our valued guests, such as yourself, comment on.
I do hope that we have the opportunity to welcome you back again soon.
Kind Regards
Judy Coleman - General Manager
6/10 一般般
LAI MAN DILYS
2018年1月4日
LAI MAN DILYS
於 2017 年 12 月住了 2 晚
10/10 有夠讚
真實旅客
2016年7月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
6/10 一般般
真實旅客
2015年12月12日
喜歡:整潔度
There's a unstable wifi, but the staff is friendly and the location is good.
I would recommend this hotel for the price and location.
真實旅客
10/10 有夠讚
SHAWN
情侶出遊
2024年5月11日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location in a busy area of town. Lots of restaurants and nightlife nearby.
SHAWN
於 2024 年 3 月住了 1 晚
Nomfu 於 2024年5月12日回覆
Dear Shawn,Thank you for the 5/5 review about your recent stay with us.Your feedback is extremely important to us and will be shared with the rest of the team.We do hope that you will give us another opportunity to welcome you back in the near future.Kind Regards,Nomfundiso Singqoto
6/10 一般般
Andres
親子旅遊
2024年4月9日
喜歡:員工素質
Did not feel safe waking around the hotel, however, you can easily UBER anywhere as the location is close to many restaurants, and conveniently in downtown.
Andres
於 2024 年 3 月住了 4 晚
Management Team 於 2024年4月20日回覆
Good day,Thank you for your recent stay with us.We value your feedback and will share this with the teamMany ThanksManagement
8/10 不錯哦
Richard,Block B Flat 604
2024年4月1日
喜歡:整潔度、員工素質和住宿環境和硬體
Good central location. Difficult to locate easily in a busy pedestrian precinct so Shuttle bus from airport essential for a new visitor to CT.
Not an area you want to be on foot with expensive luggage and looking like a new boy on the block.
Richard
於 2024 年 3 月住了 1 晚
Nomfu 於 2024年4月2日回覆
Dear Richard,Thank you for taking time to share with us about your recent stay with.Your feedback is extremely important to us and will be shared with the rest of the team.We do hope that you will give us another opportunity to host you in the near future.Kind Regards,Nomfundiso SingqotoSnr Duty Manager
8/10 不錯哦
Benn
2024年3月30日
喜歡:整潔度、員工素質和住宿環境和硬體
You need to make sure that your card is active at front desk before taking the lift.
Benn
於 2024 年 3 月住了 2 晚
Nomfu 於 2024年4月2日回覆
Dear Benn,Thank you for taking your time to write about your recent stay with us.The key card is one of our safety measures to ensure its only registered guest that are able to access the other floors.We do hope that you will give us another opportunity to welcome you back in the near future.Kind regards,Nomfundiso SingqotoSnr Duty Manager
10/10 有夠讚
Perez,Pembroke Pines
2024年3月29日
Perez
於 2024 年 3 月住了 1 晚
Management Team 於 2024年4月20日回覆
Good day,Thank you for your recent stay with us.We value your feedback and will share this with the teamMany ThanksManagement
10/10 有夠讚
Timothy,Whitehorse
家庭旅遊
2024年3月26日
喜歡:員工素質和住宿環境和硬體
Nice hotel
Free breakfast
Mconvenience
Timothy
於 2024 年 3 月住了 1 晚
Management Team 於 2024年3月27日回覆
Dear Timothy,Thank you for your recent stay with us.we value your feedback and will gladly share this with the team
8/10 不錯哦
Richard,Block B Flat 604
2024年3月24日
喜歡:整潔度、員工素質和住宿環境和硬體
Richard
於 2024 年 3 月住了 1 晚
Nomfu 於 2024年3月25日回覆
Dear Richard,Thank you for the positive feedback about your recent stay with us.Your comments are extremely important to us and will be shared with the rest of the team.Kind Regards,Nomfundiso SingqotoSnr Duty Manager
10/10 有夠讚
Ronnie
2024年3月20日
喜歡:設施服務
Close to everything. Sight seeing bus 2 blocks away, short walk.. $5 Uber to cruise terminal. Breakfast was good. Will stay again
Ronnie
於 2024 年 3 月住了 1 晚
Management Team 於 2024年3月21日回覆
Dear Ronnie,Thank you for you for your feedback received.We value your feedback and will share this with the Team.Many Thanks
10/10 有夠讚
Doreen
團體旅遊
2024年3月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Noise close to the door of the building.
Doreen
於 2024 年 3 月住了 5 晚
Nomfu 於 2024年3月17日回覆
Dear Doreen,Thank you for your feedback about your recent stay with us.Your feedback is extremely important to us and will be shared with the rest of the team.Kind Regards,Nomfundiso SingqotoSnr Duty Manager
10/10 有夠讚
Noemi
情侶出遊
2024年3月15日
It is close to town and clean, staff are helpful except when I called for shuttle service to pick us up at the cruise ship terminal, no one came
Noemi
於 2024 年 3 月住了 2 晚
Nomfu 於 2024年3月17日回覆
Dear Noemi,Thank you for your feedback about your recent stay with us.Your feedback is extremely important to us and will be shared with the rest of the team.We do hope that you will give us another chance to welcome you back in the near future.Kind Regards,Nomfundiso SingqotoSnr Duty Manager
6/10 一般般
Allison
團體旅遊
2024年3月14日
喜歡:員工素質和設施服務
The room is too small and not enough light in the room, and the shower room is very small too
Allison
於 2024 年 3 月住了 1 晚
Nomfu 於 2024年3月17日回覆
Dear Allison,I would like to firstly apologies for not meeting your expectations. Your feedback is extremely important to us and will be shared with the rest of the team.Kind Regards,Nomfundiso SingqotoSnr Duty Manager
8/10 不錯哦
Carlos
團體旅遊
2024年3月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast was really good
Carlos
於 2024 年 3 月住了 4 晚
Management Team 於 2024年3月11日回覆
Dear Carlos,Thank you for your recent stay with us.We value your feedback, this will be shared with the team.Many Thanks
6/10 一般般
Chester
2024年3月10日
Chester
於 2024 年 3 月住了 3 晚
Nomfu 於 2024年4月2日回覆
Dear Chester,Thank you for taking your time to let us know about your recent stay with us.Your feedback is extremely important to us and will be shared with the rest of the team.Thank you.Nomfundiso SingqotoSnr Duty Manager
10/10 有夠讚
Jim
團體旅遊, 家庭旅遊
2024年3月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff is outstanding, breakfast wonderful loved this place
Jim
於 2024 年 3 月住了 3 晚
Nomfu 於 2024年3月9日回覆
Dear Jim,Thank you for the wonderful review about your recent stay with us.Your feedback is extremely important to us and will be shared with the rest of the team.Thank You,Nomfundiso SingqotoSnr Duty Manager
8/10 不錯哦
ERIN
2024年3月9日
喜歡:員工素質
The CBD is quite busy and bustling during the day with many people out in the city. The comforting item about the hotel is that only guests can access the floor above the check in. Transportation is limited and offered by hotel but communication with them is spotty at best. Room secondary lock was broken and not fixed properly but at least you had to keycard to room floors.
ERIN
於 2024 年 2 月住了 2 晚
Nomfu 於 2024年3月9日回覆
Dear Erin,Thank you for taking your time to let us know about your recent stay with us.Your feedback is extremely important to us and will be shared with the rest of the team.We do hope that you will give us another chance to welcome you back in the near future.Kind Regards,Nomfundiso SingqotoSnr Duty Manager
6/10 一般般
Timothy,Whitehorse
家庭旅遊
2024年3月8日
喜歡:員工素質
不喜歡:住宿環境和硬體
Water leak coming from the roof close to the door
Shower door didnt close fully so water somewhat flooded the bathroom area
Staff was very nice and accomodating
Timothy
於 2024 年 3 月住了 1 晚
Team HIE Cape Town 於 2024年3月9日回覆
Dear Timothy,Thank you for your recent stay with us.We value your feedback and concerns shared.We will address this with the team to ensure we accommodate the stay of our future guest.Many ThanksManagement Team
8/10 不錯哦
Michael
情侶出遊
2024年3月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Well located in CBD of Cape Town on pedestrian mall. Only problem was the street noise on St. Georges Mall which lasted each night till around 4 am and started again at 7 am as street vendors set up the metal frames of their stalls every day. Very hard to get a good night's sleep.
Michael
於 2024 年 3 月住了 2 晚
Team HIE Cape Town 於 2024年3月9日回覆
Dear Michael,Thank you for your recent stay with us.We value your feedback which we will share with the entire team.
10/10 有夠讚
Richard Randolph
家庭旅遊
2024年3月2日
喜歡:整潔度、員工素質和住宿環境和硬體
Our stay was excellent. The location may leave a little to be desired but the staff and accommodation more than makes up for it. Everyone was friendly and helpful. We will probably return here when we visit Cape Town.
Richard Randolph
於 2024 年 2 月住了 4 晚
Nomfu 於 2024年3月3日回覆
Dear Richard,Thank you for the 5/5 review about your recent stay with us.Your feedback is extremely important to us and will be shared with the rest of the team.Kind Regards,Nomfundiso SingqotoSnr Duty Manager
6/10 一般般
Carl
2024年2月27日
Carl
Hotel Manager 於 2024年2月29日回覆
Dear Carl Many thanks for your review of your recent stay with us.Kind Regards
10/10 有夠讚
Maud
2024年2月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good
Maud
於 2024 年 1 月住了 3 晚
Nomfu 於 2024年2月5日回覆
Good Day,Thank you for the 5/5 review about your recent stay with us.I am mostly pleased to read that we have met and exceeded your expectations.Your feedback will be shared with the rest of the team.Kind Regards,Nomfundiso SingqotoSnr Duty Manager
10/10 有夠讚
Gerry
2024年2月1日
喜歡:員工素質、設施服務和住宿環境和硬體
I enjoyed my stay very much
Gerry
於 2024 年 1 月住了 1 晚
Nomfu 於 2024年2月1日回覆
Dear Gerry,Thank you for the 5/5 review about your recent stay with us.I am mostly pleased to read that we have met and exceeded your expectations.Your feedback is extremely important to us and will be shared with the rest of the team.Kind Regards,Nomfundiso SingqotoSnr Duty Manager
6/10 一般般
HIKE
家庭旅遊
2024年1月31日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
The location was convenient for our purposes; Bus tours.
The breakfast was good, nice variety.
The rooms were basic but clean.
Beds could be nicer and a chair would be welcome.
HIKE
於 2024 年 1 月住了 3 晚
Nomfu 於 2024年1月31日回覆
Dear Hike,Thank you for taking your time to let us know about your recent stay with us.I am mostly pleased to read that our Express Start Breakfast has met your expectations.Your feedback is extremely important to us and will be shared with the rest of the team.Kind Regards,Nomfundiso SingqotoSnr Duty Manager
10/10 有夠讚
Supriya
2024年1月31日
喜歡:整潔度、員工素質和住宿環境和硬體
The Staff went above and beyond to make the stay more than comfortable. Very helpful and courteous and the security is top notch! They have a street market right outside the hotel and the staff is always watching over to make sure no one harasses you.
Supriya
於 2024 年 1 月住了 4 晚
Nomfu 於 2024年1月31日回覆
Dear Supriya,Thank you for the wonderful feedback about your recent stay with us.I am mostly pleased to read that we have met and exceeded your expectations.Your comments will be shared with the rest of the team.Kind Regards,Nomfundiso SingqotoSnr Duty Manager
10/10 有夠讚
Erica
商務旅客
2024年1月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice people.quick response to issues too
Erica
於 2024 年 1 月住了 3 晚
Nomfu 於 2024年1月27日回覆
Dear Erica,Thank you for the 5/5 review about your recent with us.Your feedback is extremely important to us and will be shared with the rest of the team.We do hope that you will give us another opportunity to welcome you back in the near future.Kind Regards,Nomfundiso SingqotoSnr Duty Manager
10/10 有夠讚
Coretta
2024年1月25日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I like the area so much around, shopping, food and in the center of Cape Town a different variety of things to do in walking distance from my hotel
Coretta
於 2024 年 1 月住了 4 晚
Nomfu 於 2024年1月27日回覆
Dear Coretta,Thank you for the 5/5 review about your recent stay with us.I am mostly pleased to read that our location has met your expectations.Your comments will be shared with the rest of the team.Kind Regards,Nomfundiso SingqotoSnr Duty Manager
10/10 有夠讚
Annamarie
2024年1月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Annamarie
Hotel Manager 於 2024年2月29日回覆
Dear AnnamarieMany thanks for your 5/5 review of recent stay with us. Your comments will be shared with the entire team.Kind Regards
10/10 有夠讚
christine
2024年1月10日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Très bien placé , le personnel est très serviable, petit déjeuner bon et varié
christine
於 2024 年 1 月住了 3 晚
Nomfu 於 2024年1月10日回覆
Dear Christine,Thank you for the 10/10 review of our hotel.I am very pleased to read that our location has met your expectations.We do hope that you will give us another chance to welcome you back in the near future.Kind Regards,Nomfundiso SingqotoSnr Duty Manager
10/10 有夠讚
Nigel
家庭旅遊
2024年1月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nigel
於 2024 年 1 月住了 6 晚
Nomfu 於 2024年1月10日回覆
Dear Nigel,Thank you for the 10/10 review about your recent stay with us.Your feedback is extremely important to us and will be shared with the rest of the team.Thank You,Nomfundiso SingqotoSenior Duty Manager
8/10 不錯哦
Leon
2024年1月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Leon
於 2024 年 1 月住了 6 晚
Nomfu 於 2024年1月10日回覆
Dear Leon,Thank you for the 8/10 review about your recent stay with us.Your feedback is extremely important to us and will be shared with the rest of the team.Thank You,Nomfundiso SingqotoSnr Duty Manager
10/10 有夠讚
Pavin,Feltham
家庭旅遊
2024年1月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Pavin
於 2023 年 12 月住了 4 晚
Nomfu 於 2024年1月10日回覆
Dear Pavin,Thank you for the 5/5 review of our hotel.Your feedback is extremely important to us and will be shared with the rest of the team.We do hope that you will give us another opportunity.Kind Regards,Nomfundiso SingqotoSnr Duty Manager
10/10 有夠讚
Fanuel
家庭旅遊
2023年12月26日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fanuel
於 2023 年 12 月住了 1 晚
Nomfu 於 2023年12月26日回覆
Dear Fanuel,Thank you for the wonderful feedback about your recent stay with us.You feedback is very important to us and will be shared with the rest of the team.Thank you,Nomfundiso SingqotoSnr Duty Manager
8/10 不錯哦
Danielle
家庭旅遊
2023年12月23日
喜歡:員工素質和客房舒適度
Danielle
於 2023 年 12 月住了 2 晚
Nomfu 於 2023年12月26日回覆
Dear Danielle,Thank you for the 8/10 review about your recent stay with us.Your feedback is extremely important to us and will be shared with the rest of the team.Wishing you and your family Happy Holidays.!!!Thank You,Nomfundiso SingqotoSnr Duty Manager
8/10 不錯哦
Nerissa Sanrisha
家庭旅遊
2023年12月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nerissa Sanrisha
於 2023 年 12 月住了 2 晚
Nomfu 於 2023年12月26日回覆
Dear Nerissa,Thank you fir the wonderful feedback about your recent stay with us.Your feedback is very important to us and will be shared with the rest f the team.Wishing you and your family Happy Holidays,!!!Thank you,Nomfundiso SingqotoSnr Duty Manager
10/10 有夠讚
Jessica
2023年12月15日
Jessica
於 2023 年 11 月住了 1 晚
Nomfu 於 2023年12月17日回覆
Dear Jessica,Thank you for the 10/10 review of our hotel.Your feedback is extremely important to us and will be shared with the rest of the team.Thank You,Nomfundiso Singqoto
2/10 很糟糕
marika
商務旅客
2023年12月15日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
I had to move my client to another hotel
marika
於 2023 年 12 月住了 4 晚
Nomfu 於 2023年12月16日回覆
Dear Marika,Thank you for taking time to let us know about your recent stay with us.I would like to start by apologizing to you for not meeting your & your guest expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Thank You,Nomfundiso Singqoto
8/10 不錯哦
Sagar
2023年12月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Sagar
於 2023 年 12 月住了 2 晚
Nomfu 於 2023年12月16日回覆
Dear Sagar,Thank you for the 8/10 review of our hotel.Your feedback is extremely important to us and will be shared with the rest of the team.Thank you,Nomfundiso Singqoto
10/10 有夠讚
Lorraine
2023年12月13日
喜歡:整潔度、員工素質和住宿環境和硬體
Lorraine
於 2023 年 12 月住了 2 晚
Nomfu 於 2023年12月16日回覆
Dear Lorraine,Thank you for 5/5 review of our hotel.Your feedback is extremely important to us and will be shared with the rest of the team.Thank you,Nomfundiso Singqoto
10/10 有夠讚
Elizabeth
2023年12月9日
Elizabeth
於 2023 年 12 月住了 2 晚
Nomfu 於 2024年1月2日回覆
Dear Elizabeth,Thank you for the 5/5 review of our hotel.Your feedback will be shared with the rest of the team.We do hope that you will give us another chance to welcome you back in the near future.Kind Regards,Nomfundiso SingqotoSnr Duty Manager
6/10 一般般
Hoi
情侶出遊
2023年12月8日
喜歡:整潔度
The street leading to the entrance is inconvenient, usually blocked by cars and poles on the street. There was no light at the desk. It was noisy outside the hotel until at least 9pm every night during my stay Nov. 25 - 28, 2023.
Hoi
於 2023 年 11 月住了 4 晚
Nomfu 於 2023年12月16日回覆
Dear Hoi,Thank you for taking time to let us about your recent stay with us.Your feedback is extremely important to us and will be shared with the rest of the team.Thank you,Nomfundiso Singqoto.
10/10 有夠讚
Umar
2023年12月4日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
All staff and duty managers are wonderful people nice lovely help me
Umar
於 2023 年 12 月住了 2 晚
Nomfu 於 2023年12月16日回覆
Dear Umar,Thank you for the wonderful feedback.I am mostly pleased to read that our staff has met your expectations.We do hope that you will give us another opportunity to welcome you back.Thank youNomfundiso Singqoto
6/10 一般般
Bertram
情侶出遊
2023年12月3日
喜歡:整潔度
不喜歡:設施服務
The smallest hotel room. Room 209 is basically for backpackers, no floor space to open a suitcase and there were just enough space to hang a few shirts. 3 stars rating is generous.
Bertram
於 2023 年 11 月住了 3 晚
Nomfu 於 2023年12月16日回覆
Dear Bertram,Thank you for taking your time and let us know about your recent stay at the Holiday Inn Express.Your feedback is extremely important to us and will be shared with the rest of team.Thank you,Nomfundiso Singqoto
8/10 不錯哦
Robert
2023年12月2日
The staff in the lobby was excellent and friendly
Robert
於 2023 年 11 月住了 2 晚
Nomfu 於 2023年12月16日回覆
Dear Robert,Thank you for the 8/10 review of our hotel.I am mostly pleased to read that our staff was has met your expectations.Thank you Nomfundiso Singqoto