「The staff was the sweetest! They really took care of us. Nice rooms, fun tracks to go with bike, lots of space for the kids, overall we had a great time ! 」
「The staff was the sweetest! They really took care of us. Nice rooms, fun tracks to go with bike, lots of space for the kids, overall we had a great time ! 」
「Great stay! We were 4 nights in a private room and we really liked the place. It was clean, cozy and the bed was really really good, so we had an amazing sleep. All staff members we met were so incredibly nice, which made it really special to stay there. They are hosting little gathering every evening that you can attend. This makes is really cool for solo travelers that want to connect. The location in Green Point is also very safe, so that you can go for a walk. Highly recommended」
「Great stay! We were 4 nights in a private room and we really liked the place. It was clean, cozy and the bed was really really good, so we had an amazing sleep. All staff members we met were so incredibly nice, which made it really special to stay there. They are hosting little gathering every evening that you can attend. This makes is really cool for solo travelers that want to connect. The location in Green Point is also very safe, so that you can go for a walk. Highly recommended」
「The room is very small but clean. Since it's is a very old house with old wooden floor, you can hear people walking next door or in the hallway. When it happened at 4 AM, it's kind of annoying... They don't replace towels for you, you need to take your own old towels downstairs to exchange. In this case, room service is kind of pointless... You can do laundry there it's very convenient. however, the laundry room is kind of messy.
The last thing I would recommend is the airport pick up. We...
「The room is very small but clean. Since it's is a very old house with old wooden floor, you can hear people walking next door or in the hallway. When it happened at 4 AM, it's kind of annoying... They don't replace towels for you, you need to take your own old towels downstairs to exchange. In this case, room service is kind of pointless... You can do laundry there it's very convenient. however, the laundry room is kind of messy.
The last thing I would recommend is the airport pick up. We...
「This is a backpacker place not a hotel/motel. They don’t provide things where a normal hotel provides like towels, shampoos, conditioners, bath soap, etc. It’s a shared kitchen so you need to bring or cook your own food. Only cookware is provided. You pretty much have to bring your own things overall. Angeline, the manager was pretty nice, helpful and accommodating. Free wi-fi and connection was good. I had to ask the manager for help me because in the beginning I had trouble connecting. If I...
「This is a backpacker place not a hotel/motel. They don’t provide things where a normal hotel provides like towels, shampoos, conditioners, bath soap, etc. It’s a shared kitchen so you need to bring or cook your own food. Only cookware is provided. You pretty much have to bring your own things overall. Angeline, the manager was pretty nice, helpful and accommodating. Free wi-fi and connection was good. I had to ask the manager for help me because in the beginning I had trouble connecting. If I...
"This is probably the worst hotel I have stayed in over the past ten years. I booked a two-bedroom apartment. On the first day of check-in, neither of the two rooms had been cleaned. Both beds had very obvious yellow stains, and one of the beds had not even been made at all. The Wi-Fi did not work. After I contacted the staff, they said it could not be fixed until the next day when the IT team was on duty. I was told to connect to a neighbor’s Wi-Fi instead, but the signal was so weak that I could only get a connection while standing on the balcony.
On the second day, the beds appeared to have been cleaned, but the pillows were left on the floor. I had to pick them up myself and put them in the cabinet. The Wi-Fi still required connecting to another room’s network ID to work, although it was slightly more stable than on the first day.
On the third day, the Wi-Fi issue was finally fixed. However, all the pillows were placed back on the beds, and it was impossible to tell which ones were clean and which ones had been left on the floor.
On the day one,I filed a complaint through the booking platform and requested to shorten my stay by one day. The platform replied that the hotel would contact me to discuss it. However, on the second day, I received a direct response saying there was no room for negotiation, with no apology or compensation offered.
I would strongly advise future guests to think carefully before booking this hotel. Lower your expectations and do not expect service"