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Reviews of Holiday Inn Express Cape Coral-Fort Myers Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express Cape Coral-Fort Myers Area, an IHG Hotel
1538 Cape Coral Pkwy E, Cape Coral, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1001 reviews" "
Rating 8 - Good. 286 out of 1001 reviews" "
Rating 6 - Okay. 67 out of 1001 reviews" "
Rating 4 - Poor. 40 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always upbeat and smiling staff, the hotel and its facilities completely met my standards for my Florida vacation.
Stayed 8 nights in Apr 2024

10/10 Excellent

Skyler, Cape Coral

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in old Cape Coral if you want to bar hop and not drive. Great staff and a wide variety at breakfast. I would stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was in a nice quiet, beachy location with small bars and restaurants nearby and easy access across the bay to Ft Myers. The free breakfast was nice.
Stayed 1 night in May 2024
Response from Molly on 2024/5/12
We are so glad you enjoyed your stay with us, and hope to see you again soon!

8/10 Good

Jodi R

Liked: Staff & service, property conditions & facilities
All things were pretty good. What I would suggest: Higher water pressure, & update pool towels, they are too small and cheap. You need real beach towels
Stayed 4 nights in Apr 2024
Response from Molly on 2024/5/12
Thank you for your review. We are glad you enjoyed your stay with us, and hope to see you again soon!

10/10 Excellent

Michele Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly Staff will come again, pool was very nice, breakfast was decent, very good coffee!!! Nice and close to restaurants
Stayed 6 nights in Apr 2024
Response from Molly on 2024/5/12
Thank you for your great review! We are glad you enjoyed your stay with us, and hope to see you again soon!

10/10 Excellent

Theresa Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our check-in experience with Paige! Wednesday night, May 1st, around 8:30 PM. We were weary travelers, just arriving, and her smile and upbeat personality gave us a boost. She was so helpful and accommodating! She ROCKS.
Stayed 1 night in May 2024
Response from Molly on 2024/5/12
Thank you for your great review! We are glad you enjoyed your stay with us, and hope to see you again soon!

10/10 Excellent

fredy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is five star for me clean , perfect maintenance I love
Stayed 2 nights in Apr 2024
Response from Molly on 2024/5/12
Thank you for the nice review. We are very glad you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Molly did a great job greeting us and checkin!!!! thank you!!! good service helped after a long trip. we will be back.
Stayed 1 night in Apr 2024
Response from Molly on 2024/5/12
Thank you for your great review! We are glad you enjoyed your stay with us, and hope to see you again soon!

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing negative to say.
Stayed 1 night in Apr 2024
Response from Molly on 2024/5/12
Thank you for your review. We hope to see you again soon!

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and everything we needed for a nights stay
Stayed 1 night in Apr 2024
Response from Molly on 2024/5/12
Thank you for the nice review. We are very glad you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

evelyn

Stayed 1 night in Apr 2024

10/10 Excellent

alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Molly on 2024/4/27
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you back again soon!

10/10 Excellent

albert

Business traveler
Liked: Cleanliness
like the breakfast
Stayed 1 night in Apr 2024
Response from Molly on 2024/4/20
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

8/10 Good

julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice holiday inn express . No problems , just stayed 1 night .
Stayed 1 night in Apr 2024
Response from Molly on 2024/4/20
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

2/10 Terrible

Alex

Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very friendly and helpful. Paige at the front desk is an absolute sweetheart and can make any guest feel welcome.
Stayed 1 night in Apr 2024
Response from Molly on 2024/4/15
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

Marcos

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 1 night in Apr 2024
Response from Molly on 2024/4/15
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

8/10 Good

Matthew

Liked: Staff & service, amenities
Rooms are nice, great location. Elevator needs updating
Stayed 1 night in Apr 2024
Response from Molly on 2024/4/15
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and friendly
Stayed 1 night in Apr 2024
Response from Molly on 2024/4/15
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

Kimberly

Traveled with family and small children
Property and room was clean, staff was nice and accommodating
Stayed 2 nights in Apr 2024
Response from Molly on 2024/4/8
Thank you for the nice review, we are very glad you enjoyed your stay with us. We hope to see you again soon!

4/10 Poor

Audra

Liked: Staff & service
Disliked: Cleanliness
Very noisy, thin walls. Our bathroom floor was wet upon arrival. Breakfast was subpar. We will choose a different hotel the next time.
Stayed 1 night in Apr 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and quiet. The breakfast 🍳 is good also.
Stayed 4 nights in Mar 2024
Response from Molly on 2024/4/1
Thank you for the nice review. We are very glad you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The property and staff are excellent, facilities and room immaculate. Nice free continental breakfast, staff accommodating.
Stayed 3 nights in Mar 2024
Response from Molly on 2024/3/26
Thank you so much for the nice review about our hotel. We are very glad you enjoyed your stay, and hope to see you again very soon!

6/10 Okay

Lisa

Liked: Cleanliness
While the pool & the rooms are nice, the property overall looks outdated & the AC units can’t keep up with the humidity. The hallways are dark. On the plus side, check in/out was super efficient & the light breakfast was a nice addition.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jeanne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was Excellent!
Stayed 3 nights in Feb 2024
Response from Molly on 2024/3/18
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for touring the town
Stayed 2 nights in Feb 2024
Response from Molly on 2024/3/2
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon.

10/10 Excellent

Yanet

Stayed 1 night in Feb 2024
Response from Molly on 2024/3/26
Thank you so much for the nice review about our hotel. We are very glad you enjoyed your stay, and hope to see you again very soon!

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
I was very happy to see a nice and clean room with all the necessary things (small fridge, microwave, keurig coffeemaker, hair dryer, etc) It was clean and pretty. It has a balcony with a couple of chairs, the mattress and linens were cozy!! The pool area was nice too… Will definitely come back
Response from Molly on 2024/2/26
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and look forward to seeing you again soon!

6/10 Okay

Toby

The room smelled and my daughter and I both got several bites from something. Not sure if they were flea or bedbugs.
Stayed 1 night in Feb 2024

8/10 Good

Juan Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Molly on 2024/2/24
Thank you very much for the nice review of our hotel. We are glad you enjoyed your stay, and hope to see you again soon!

6/10 Okay

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Decent spot to hang your hat for a weekend. It’s pretty expensive for the quality you’re getting, but it was fine for me. I used it as a base for a weekend of golfing and going to bars so I didn’t spend much time in the room itself. Overall it was fine and I’d stay there again since it was the cheapest option and convenient, but wasn’t my favorite.
Stayed 3 nights in Feb 2024
Response from Molly on 2024/2/19
Thanks for the review of our hotel. Hope to see you again!

10/10 Excellent

Genesis

Liked: Staff & service, property conditions & facilities
Had a comfy stay ! Love the dove representation in the restrooms
Stayed 1 night in Feb 2024
Response from Molly on 2024/2/19
We are very glad you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The first room we saw looked like someone was staying at here so they moved to a room on a busy street🙁
Stayed 1 night in Feb 2024
Response from Molly on 2024/2/18
I am so sorry you were moved to the street side of the hotel. We very much hope you will give us another chance to make your stay memorable in a good way!

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful. We have stayed at this property for over 11 years. They have a wonderful staff.
Stayed 14 nights in Jan 2024
Response from Molly on 2024/2/18
Thank you for the kind words. We are so glad you enjoy staying here, and hope we'll see you again soon!

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable!👍👍
Stayed 1 night in Feb 2024
Response from Molly on 2024/2/18
We are very glad you enjoyed your stay with us, and hope to see you again soon!

10/10 Excellent

Joaquin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good except that for the price they should at least give you a bottle of water for free not charge you $2,00.Found it ridiculous
Stayed 1 night in Jan 2024
Response from Molly on 2024/2/5
Thank you for your reply to our member's survey. We hope to see you again soon.

8/10 Good

Maureen

Stayed 1 night in Jan 2024
Response from Molly on 2024/3/26
Thank you so much for the nice review about our hotel. We are very glad you enjoyed your stay, and hope to see you again very soon!

10/10 Excellent

Asim

Liked: Cleanliness, staff & service, property conditions & facilities
Reception at check in and check out with a very warm a welcoming, engineering department should change electronic car reader I had to go down to front desk every time I came back?, for replacement house keeping did not make my bed refreshed only with towels
Stayed 2 nights in Jan 2024
Response from Molly on 2024/1/30
Thank you for the nice review. We are very glad you enjoyed your stay with us, and hope to see you again soon!

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the beaches
Stayed 1 night in Jan 2024
Response from Molly on 2024/1/30
Thank you for the nice review. We are very glad you enjoyed your stay with us, and hope to see you again soon!

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfect other than if you’re on the side facing the street (which I was) it can be loud with the traffic. Staff was exceptionally nice and pleasant. Hotel property was clean and safe.
Response from Molly on 2024/1/28
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

Sandra L

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Paige at the front desk was fantastic. Very pleasant and helpful!
Stayed 3 nights in Jan 2024
Response from Molly on 2024/1/28
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Jade at the front desk was very professional and helpful. Very friendly!
Stayed 1 night in Jan 2024
Response from Molly on 2024/1/28
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

8/10 Good

Jeffery

Stayed 1 night in Jan 2024
Response from Molly on 2024/1/28
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

Quang

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Molly on 2024/1/28
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

Carissa

Was great stay! Looking to move there!
Stayed 1 night in Jan 2024
Response from Molly on 2024/1/28
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

Maureen

Stayed 1 night in Jan 2024
Response from Molly on 2024/1/14
Thank you for the nice review. We are very glad you enjoyed your stay with us, and hope to see you again soon!

10/10 Excellent

debbie

Stayed 1 night in Jan 2024
Response from Molly on 2024/1/30
Thank you for the nice review. We are very glad you enjoyed your stay with us, and hope to see you again soon!

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Molly on 2024/1/14
Thank you for the nice review. We are very glad you enjoyed your stay with us, and hope to see you again soon!

10/10 Excellent

Donna, Corinth

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly
Stayed 2 nights in Dec 2023
Response from Molly on 2024/1/14
Thank you for the nice review of our hotel. We are very glad you enjoyed your stay, and hope to see you again soon!

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Molly on 2024/1/14
Thank you for the nice review. We are very glad you enjoyed your stay with us, and hope to see you again soon!