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"The service here is terrible. There are lots of locals from Saigon that come to this hotel and is very loud. My room had a water leak, nothing was done about it. I requested two bottles of water from room service and was told there would be a charge. But if I dialed reception and requested there would be no charge?!?. So I requested it from the receptionist and was still charged when I checked out. The breakfast buffet is underwhelming. This does not meet a 5 star standard, I would say it's a two star at best. Would not recommend this hotel."

"Amazing easy and quick check in process. The entire hotel is spotless and immaculate. The owners are so friendly and always helpful with any need you may have. I saw another room on the 2nd day had a balcony and asked if l could move into that room and it was an instant yes. And then because l liked the hotel so much l extended my stay and then moved to another room which again was no problem at all. The finishing in the entire hotel are very new. Hot water on demand and great water pressure. A lot of thought and care has been taken within the establishment. Fresh clean towels, soaps, shampoos, little packets of toothpaste, toothbrush, shavers, hair nets, cotto buds for your ears, tea, coffee, hair dryer, great working AC/ heater, pedestal fan. 10/10"

"The bed is rock hard and room not very clean "

"Room was large and seemed brand new excellent smart tv"

"The hotel was clean, comfortable and in a convenient location close to town centre and river. Reception kindly helped me book a cheaper transfer to Hanoi than I was able to find online. Rooms were turned down each day with fresh water provided."

"I stayed at Hotel 99 during the holidays and booked a private room at the standard rate. It seemed decent enough, and since I had my motorbike, I didn’t mind the location too much. The room was surprisingly spacious with three beds – could easily sleep three people – and had a private bathroom. The hot shower worked well, clean bedsheets, comfy pillows, towels provided, and even a little fridge That said, the place wasn’t particularly clean. The room felt a bit grubby, the mattresses were quite firm, and the duvets clearly hadn’t been washed in a while. The location is also a bit out of the way – about a 25-minute walk to the city centre – so not the most convenient spot if you’re on foot. All in all, fine if you’re just after a cheap place to rest your head for the night, but don’t expect anything too cosy or spotless."