The hotel is clean, the food is good, the service is great, the only downside is that people take over the sunbeds at the pool at 5 in the morning, leaving their towels
robert
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Maria Angelica Andrade,Hillsboro
2025 年 7 月 24 日
喜歡:整潔度、員工素質和住宿環境和硬體
I love the attentive staff, I did not like that the seweed could be cleaned up as to still make the beach look appealing
Maria Angelica Andrade
於 2025 年 7 月住了 8 晚
10/10 有夠讚
Aalyah
2025 年 7 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing
Aalyah
於 2025 年 7 月住了 4 晚
2/10 很糟糕
Cetin,Oak Park
家庭旅遊
2025 年 7 月 23 日
喜歡:員工素質和住宿環境和硬體
Slept on the couch first night since the hotel forgot to add second bed to our room(!) Last night the air conditioner failed and we had to sleep in a hot and humid room, no solutions provided for neither one, none of these problems are acceptable for a hotel. Too loud music till midnight you can hear from 3rd floor, not for families, the beach was full of seaweeds, hardly could swim.
Cetin
於 2025 年 7 月住了 6 晚
10/10 有夠讚
Olivia
情侶出遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Super nice, restaurant food was the only negative
Olivia
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Tolulope Owolabi
情侶出遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was an amazing time
Tolulope Owolabi
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Jazmin Hernandez
情侶出遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I stayed there before staff is friendly
Jazmin Hernandez
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Mollie J
2025 年 7 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
The staff was wonderful!
Mollie J
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Abbos
2025 年 7 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
best
Abbos
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Maryi L
2025 年 7 月 20 日
喜歡:整潔度、員工素質和住宿環境和硬體
.
Maryi L
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Johanna
2025 年 7 月 20 日
喜歡:整潔度、員工素質和住宿環境和硬體
the hotel could used a little more maintenance. but the food was delicious and the staff extremely nice. i would really recommend Raul at the dinning room. he is the best. very polite and very attentive. please ask for him if you're having lunch or dinner. he would keep drinks and food coming. thank you raul. for making our staying a good memory
Johanna
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Michelle
2025 年 7 月 19 日
喜歡:整潔度、員工素質和住宿環境和硬體
Their staff are friendly!
Michelle
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Leorroniruth
家庭旅遊
2025 年 7 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything is always perfect
Leorroniruth
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Markira
2025 年 7 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I honestly loved everything. I booked it for my fiancées 21st birthday and he loved it as well. The staff, the food, the drinks, everything was amazing. I’d definitely go again.
Markira
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Jasmine Gladys
2025 年 7 月 18 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great resort and friendly staff
Jasmine Gladys
於 2025 年 7 月住了 5 晚
8/10 不錯哦
Angela
情侶出遊
2025 年 7 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff and amenities was amazing. The only reason we didn't rate it 5 stars was because the food wasn't that great for a 4 stat hotel. Breaking buffet was the best food of all the meals we had. The Deck lunch, snack, and dinner was Meh and the Teppanyaki was cooked so slow and taste was okay. The alcohol drinks was good but there was times the drinks did not taste good so we had to exchange it. Othed than that, the staff are all so nice, professional. They put a birthday banner on our door, balloons on our ned, provided small cake, and Champagne for my husband's birthday it was such a wonderful surprise. They have ALOT of stairs, this is not a handicap friendly place fyi. Spa was AMAZING. I'd stay here again with hopes the food is better next time.
Angela
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Jean
情侶出遊
2025 年 7 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All the Staff members are so friendly. 10/10
Jean
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Rosie
2025 年 7 月 17 日
喜歡:整潔度、員工素質和住宿環境和硬體
The staff are hospitable. Excellent service
Rosie
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Gwendolyn
情侶出遊
2025 年 7 月 17 日
喜歡:整潔度
不喜歡:員工素質、設施服務和住宿環境和硬體
It was so bad. I just wanna forget that I was over there. You get what you pay for
Gwendolyn
於 2025 年 6 月住了 6 晚
8/10 不錯哦
Jairo
家庭旅遊
2025 年 7 月 16 日
Great food excellent service!
Jairo
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Sea Lim
情侶出遊, 家庭旅遊
2025 年 7 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It is not as big as the other ones that we normally know from all inclusives BUT staff is trained, they are fast, they are nice, food is good, drinks are nice and the hotel is renovated so everything is clean and neat. I just stayed for the night so did not have the opportunity to try the restaurants but the breakfast buffet and the dinner place with the ocean view aside of the pool was 10/10. Yes I recommend, yes it a very nice option if you are looking for something not expensive but good.
Sea Lim
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Sergio,Tampa
2025 年 7 月 12 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very nice hotel in a very good area where everything is close.
Sergio
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Janelle,Round Hill
情侶出遊
2025 年 7 月 12 日
喜歡:整潔度和住宿環境和硬體
Stayed in the Sunset Suite. Some things fell short of expectations, but we made the most of our stay with patience and gratitude.
Room was not greeted with champagne or chocolate-covered strawberries as advertised. Bathroom sinks clogged and didn’t drain; shower was slow to drain. Toilet clogged—maintenance came only after a second call and still flushed slowly. No conditioner provided, just shampoo, shower gel, and lotion. Mini fridge wasn’t restocked after maid service—we had to request it. Room phones didn’t work to dial out; we had to go to the front desk. Room door jammed often—key card worked, but door stuck.
Deck Restaurant was a highlight—10/10! The food was delicious, and the fish was our favorite. Staff were kind and welcoming. No sleeveless shirts allowed for men. Beach service was 8/10—took 30 mins to be approached; had to wave someone down later.
Umami requires formal attire—no flip-flops or sandals (including Birkenstocks). We arrived at 10:45 PM (closes at 11:30), but only the sushi bar was open and we were denied service due to sandals. Didn’t dine there or at Chianti.
At check-in, we were offered an upgrade we already booked via Expedia. Later, a staff member offered ATVs/timeshares—we declined. Club reps and photographers frequently approached us—we politely declined.
Some inconveniences, but still a good experience overall. Beautiful location, friendly staff, just be aware of strict dress codes and minor maintenance issues.