Find Luxury Hotels in Canada - New England

"Beds were very comfortable; unfortunately discovered somebody else’s garbage underneath them when we did our packing for leaving. "

"The free parking while we were in our trip and the shuttle were appreciated. The rooms are ok but the place overall is quite tired. Staff were great"

"Customer service was amazing, staff at front desk, valet, the restaurant and room service were all friendly, very helpful and kind. Room was a bit dusty, and furniture was pretty worn. As for amenities, one of the reasons we booked this hotel was because of the pool, hot tubs and spa. Online they make it sound like they have two heated pools, only one which children are allowed to use. During our 5 night stay we weren’t able to use the pool at all because everytime we tried both hot tubs and the pool were full of screaming children. They were so loud that you could hear them all the way down the hallways in the sauna and steam rooms. We loved the customer service, and like to go up to Quebec in the winters for long weekends, but will not be returning to this hotel unless visiting with friends who have small children. Plenty of other very nice boutique hotels that are much more relaxing and equally well located in the old port area. But a big thank you for the staff for being so wonderful. "

"Overall nice hotel, but would benefit from some renovations in certain areas and a bit more cleanliness."

"Highly recommend "

"First impression not very friendly "

"Everyone was so nice and friendly overall great service"

"The staff was so nice and friendly! Great hotel!"

"Cute coffee shop next door and very walkable to other restaurants and the Freedom Trail. Everybody on staff was super friendly and helpful. "