2/10 很糟糕
Terri，Vegerville
商務旅客
2025 年 12 月 10 日
喜歡：整潔度和住宿環境和硬體
My stay was wonderful as the rooms wer clean staff where friendly! I enjoyed my stay here!
However i would recommend not ever booking through EXPEDIA
When i booked a room for the 8th and to check out on the 9th EXPEDIA booked me for the 9 th and to checkout on the 10th
This is not the first or even the second time that this has happened to me while using EXPEDIA
Not even the 3rd or 4th but the 5th time !
I spoke to the front desk attend about my situation and the lady at the front explained that this happens ofyen with them .
They front desk told me not to worry and booked me in for the 8th. As planned
On the 9th EXPEDIA was made aware of what happened.
What EXPEDIA did not know is I had spoke to front desk at le chateau, and they confirmed that they would not charge me for the stay on the 9th.
EXPEDIA emailed me this morning stating that they could not get a hold of the property.And that I had been charged for a room that I didn't even stay in.
THEY LIED TO ME !!! SMH
IS THIS REALLY HOW EXPEDIA CONDUCTS BUISSNESS???
THEY SHOULD BE ASHAMED OF THEMSELVES AND REPORTED TO THE BETTER BUISSNESS BEAURE.
I WILL NOT BE TREATED WITH THIS TYPE OF SO CALLED RESPECT 🙄
AND I AM GOUNG TO MAKE SURE PPL KNOW EXACTLY WHAT TYPE OF BUISSNESS EXPEDIA CONDCTS
Terri
於 2025 年 12 月住了 1 晚